Enterprise Systems Analyst, I

Overview Works with team to analyze business problems to be solved with automated systems. Responsibilities Assists team to support and maintain software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities. Works with team to perform configuration, setup, and updating of application, including table definitions and access control. Support team to enter and ensure validity of data entered into established tables, fields and system databases. Contributes to designing extensions and tailored solutions required for aligning packaged applications for business scenarios. Supports team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff. Set up user accesses and trains users on application. Participates to support system upgrades including planning and scheduling, coordination and deploying. Provides timely resolution of problems or escalation on behalf of customer. Works with team to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance. Qualifications Preferred Education: Bachelor's Degree required or equivalent experience Preferred Work Experience (years): Minimum of 0-2 years of experience Key Skills and Competencies: Ability to communicate effectively Technical knowledge Ability to work with others in a collaborative environment and independently Trouble shoot capability Knowledge of applicable IT systems/applications Ability to quickly learn new systems and tools Ability to document and maintain up to date systems procedures Strong analytical skills Ability to perform in a fast-paced, high growth, rapidly changing environment Knowledge of process improvements