Enterprise Resources Planning Consultant

***Remote Opportunity***

Please apply for One way Video Interview at the below Link

https://extuent.net//Create_Profile?id=156

Job Summary

We are seeking a detail-oriented and service-focused Sage Intacct Support Analyst to provide daily support to users of the Sage Intacct accounting platform. You will serve as the first line of defense in resolving user issues, assisting with troubleshooting, and ensuring smooth day-to-day operations of the ERP system.

Responsibilities:

• Provide first-level support for Sage Intacct users (finance, accounting, operations).
• Troubleshoot system issues, user errors, and transactional problems.
• Log and manage support tickets using a helpdesk or ticketing tool.
• Work with internal teams or Sage support for escalation if needed.
• Assist with report generation, data imports/exports, and minor configurations.
• Train new users on best practices and system navigation.
• Maintain SOPs and documentation for repeat issues and common tasks.

Qualifications:

• 2+ years of experience supporting Sage Intacct or other ERP systems.
• Strong understanding of accounting processes (GL, AR, AP, etc.).
• Excellent problem-solving and communication skills.
• Comfortable with Excel, CSV data handling, and basic system configuration.
• Experience with helpdesk systems (like Zendesk, Freshdesk, Jira, etc.) is a plus.

Ideal Candidate:

• Has supported finance/accounting users previously.
• Knows how to troubleshoot system issues and escalate appropriately.
• Patient, thorough, and responsive in user communications.

***Remote Opportunity***

Please apply for One way Video Interview at the below Link

https://extuent.net//Create_Profile?id=156

Salary: 12LPA to 18LPA