Enterprise Customer Success Manager

About Aviso AI

Aviso is a leading end-to-end revenue execution platform. We act as a compass to guide sales teams to maximize growth and minimize risk. Aviso’s predictive AI delivers revenue intelligence, drives team-wide actions and course corrections, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM and other point tools.

Our revenue grew 100% year-on-year

350 billion insights

Gartner, Forrester, and G2

About the Role

We are looking for techno-functional professionals who combine deep technical expertise with GTM process architecture and business acumen. This role requires someone who has not just implemented technology, but who has shaped how enterprise revenue teams operate — designing processes, connecting systems, and ensuring measurable impact.

As a Forward Deployed Solutions Consultant (Enterprise CSM) at Aviso, you will work side by side with our customers’ GTM and RevOps teams, discovering challenges, designing solutions, and embedding best practices into their operating rhythm.

What You’ll Do

• Lead problem discovery and process mapping sessions to understand customer GTM challenges, goals, and workflows.
• Architect GTM processes and CRM-connected ecosystems for sales, marketing, customer success, and RevOps functions.
• Translate customer use cases into scalable workflows across CRM (Salesforce preferred) and adjacent GTM applications.
• Configure, demonstrate, and deliver solutions that drive both adoption and measurable business outcomes.
• Partner with sales, customer success, and product teams to drive adoption, expansion, and upsell opportunities.
• Act as a trusted advisor by connecting technology capabilities with business impact — not just how solutions work, but why they matter.
• Build and nurture customer advocacy through case studies, reviews, and success stories.
• Document and share solution patterns, RevOps best practices, and GTM architecture blueprints.

What We’re Looking For

• 6–8+ years of experience in solutions consulting, pre-sales, enterprise consulting, or customer success.
• Hands-on experience in Revenue Operations (RevOps) or GTM process design, with a track record of architecting CRM- and GTM-tech-enabled workflows for enterprise teams.
• Strong technical background in CRM systems (Salesforce preferred) and GTM applications (forecasting, engagement, enablement, analytics).
• Solid understanding of end-to-end revenue processes across sales, marketing, and customer success.
• Proven ability to bridge business strategy with technical implementation and drive operational transformation.
• Experience leading executive-facing workshops, problem discovery, and solution design.
• Track record of customer engagement and advocacy (upsell, reviews, success stories).
• Excellent communication and collaboration skills across both business and technical teams.

What “Forward Deployed” Means at Aviso

Being Forward Deployed means being embedded with our customers, close to their challenges, and focused on delivering impact from day one. Unlike traditional consulting or solutions engineering roles that operate at a distance, our Forward Deployed Solutions Consultants work side by side with customer teams — leading discovery, architecting solutions, and ensuring adoption.

They are both:

• Technical → deeply skilled in CRM and the GTM tech stack.
• Functional → experienced in GTM workflows, RevOps best practices, and the “why” behind revenue processes.

In short: You’re not just implementing technology — you’re reimagining how enterprise revenue teams grow.