Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Manager will be part of the GST Streaming as part of Peacock team and will be responsible for maintaining our AI Ops platform utilized to support Operations teams. The manager will embrace a software-driven approach to operations, managing infrastructure as code, leveraging deployment pipelines, with a focus on automation, observability and resiliency through AI and GENAI concepts. Here are some of the technologies we use: AWS/GCP/Azure Docker, Kubernetes, Helm Python, NodeJS, Java Neo4j, MongoDB, RDS and other cloud database solutions
Skills & Requirements
- Lead a team of Engineers, following agile methodologies
- Managing strategic initiatives aligned with our objectives
- Provide technical consultation to, and collaborate with product delivery teams
- Manage requirements gathering and task prioritization
- Collaborate with Engineers and Software Delivery teams to define and implement software deployments, monitoring, and infrastructure requirements
- Ensure platforms are highly available, resilient, fault tolerant, performant, and observable
- Promote a data driven culture focuses on SRE principles and driving SLI/SLO improvements
- Promote SRE and DevOps principles, including automation and self-service
- Ensure Service Level Objectives and Service Level Indicators are defined and measured
- Perform code reviews in a variety of languages
- Lead development of custom software for automation, observability, or other requirements
- Develop methodologies to safely deploy and test network and infrastructure changes, including customized tests and chaos engineering
- Ensure operational documentation, wikis, and readmes are maintained
- Troubleshooting and problem solving
- Mentor, and provide feedback to engineers
- Provide support for operations and delivery teams to remediate production issues as appropriate
- Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers leveraging microservice design patterns
- Have worked in or developed an AI Ops platform previously
- Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EEO/AA/Drug Free Workplace. Comcast is an equal opportunity employer. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
