Job
Description
. Job Summary Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. As a successful ServiceNow developer in Comcast Reliability Engineering, you will do much more than build applications, infrastructure, tools, and people. You will be part of the team that is building new business applications, process automation and business insight capabilities that enable world-class operational excellence for our technology & business organizations. In addition, you will be crucial in supporting the end-to-end customer experience that will drive continuous improvements across the organization. Job Description Core Responsibilities Collaborate with stakeholders, system architects and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience Collaborates with project partners to identify product and technical requirements. Conducts analysis to settle integration needs. Design solutions on ServiceNow platform through Workflow, Flow Designer, Integration Hub, Orchestration, Mid Servers, Business Rules, Client Scripts, UI Actions, UI Policies, ACLs, SLAs, Registry Events, Scheduled Jobs etc. Engage and support business services and ensure adherence to technology standards across capability delivery teams including service providers Work closely with cross-functional teams to deliver ServiceNow solutions, troubleshooting and resolving issues/ incidents Collaborate with product managers and stakeholders to ensure requirements are clearly understood and backlog items are prioritized and partner with Developers to design and implement the solutions Demonstrate a flexible and adaptive approach to accommodate changing requirements. Must be self-directed with proven ability to make mature decisions supported by thorough data and process analysis. Displays in-depth knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
