Engineering Director

About Us

We are an AI-first digital engineering IT services company in India, driving innovation and delivering transformative projects for our US-based clientele. We are looking for a visionary and results-driven leader to manage and grow multiple key accounts. This is a critical, single-instance global role assigned to an account, but you will manage a portfolio of accounts for technical delivery and solution responsibility.

Role Summary

Engineering Director (ED)

Key Goals

• Ensure impeccable

  Delivery Hygiene

  across all projects (Timeliness, Quality, Budget, Scoping).
• Drive

  Revenue Growth & Gross Margins

  for assigned accounts.
• Optimize

  Efficiency

  through pyramid alignment, skills management, and responsiveness.
• Achieve high

  PMO Compliance

  in metrics, reviews, and operational processes.
• Lead

  Architecture/Design Reviews

  and provide expert

  Mentoring and Coaching

  to your teams.

Core Responsibilities

Account Management & Growth

• Develop deep, consultative relationships with key business and technical stakeholders, acting as a

  trusted advisor

  to the customer.
• Engage client stakeholders at all levels, from technicians to executives, effectively presenting complex digital and AI-driven solutions.
  
• Proactively identify

  new opportunities

  within the customer base and provide crucial technical and sales support during the entire sales cycle (including RFPs, proposal creation, and solutioning).
• Conduct formal

  Quarterly Business Reviews (QBRs)

  with clients.

Project Delivery Excellence

• Serve as the

  first level of escalation

  beyond the Project Manager for all delivery activities.
• Manage a portfolio of projects, guaranteeing they deliver the expected value/ROI concerning quality, budget, and timelines.
  
• Lead project teams in issue resolution, escalating effectively and negotiating win/win agreements.
  
• Conduct regular delivery and financial reviews to mitigate cost/schedule over-runs and ensure high customer satisfaction.
  
• Champion and implement

  Best Practices

  across all managed accounts.

Operations & Financial Control

• Manage and forecast

  billable utilization

  for the account.
• Ensure stringent

  PMO compliance

  (Allocations, Actuals, Forecasts, and plugging revenue leakage).
• Review all invoices before client submission.
  
• Oversee daily delivery team activities, providing guidance and direction.
  
• Anchor the

  Proposal preparation

  process in collaboration with the Solutions team.

People Leadership & Fulfillment

• Manage, coach, and mentor a team of TPMs, STPMs, Engineers, and Architects.
  
• Coordinate resource allocation, workload assignments, and performance management.
  
• Lead the

  Hiring and Fulfillment

  process for the accounts in collaboration with the Talent Management Group.
• Drive

  Knowledge and Skills Enhancement

  (including cross-skilling) to build future-ready, AI-fluent teams.

Ideal Candidate Profile

• 12 to 15 years of experience in similar leadership role, graduation/ post graduation in computer science/ engineering.
  
• Proven track record in managing a portfolio of IT services accounts, preferably for US clients.
  
• Exceptional expertise in digital engineering, with a strong understanding of

  AI-first solutions and cloud technologies

  .
• Demonstrated success in driving revenue growth, optimizing Gross Margins, and ensuring delivery excellence.
  
• Strong leadership and people management skills, with experience managing senior technical teams.
  
• Excellent executive-level communication and presentation abilities.