Employee Relations Manager

Role & responsibilities

• Support ER Head & other stakeholders in developing solutions which enable harmonious and zero risk ER strategies.
• Understand and interpret the ER framework and execute the same to the last mile of the organization.
• Handle employee complaints, grievances, and disputes in a fair and timely manner.
• Conduct investigations into employee complaints or issues, documenting findings and outcomes.
• Work with Business and HR colleagues to assist business in execution of ER/IR Strategies to bring in changes into day-to-day working practices and organisation culture so that high performance becomes the norm
• Support HR BP to handle performance issues within the ER framework
• Assist management with the execution of compliance programs and audits pertain to ER stream.
• MIS reporting of all ER matters with relevant stakeholders including regulatory compliance requirement in a timely manner
• Keep abreast with the changing landscape of all ER / Labour matters in the industry
• Manage Staff litigation
• Labour Compliance applicable to Banking

Preferred candidate profile

• 5+ years of experience
• Post Graduation in HR/IR
• Detailed Knowledge of ER domain