Employee Relations Manager

Maersk is a global leader in integrated logistics, and we've been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Position Summary:

Employee Relations Manager

Key Responsibilities:

• Employee Relations Management:

  Lead and manage the full spectrum of employee relations issues, including conflict resolution, disciplinary actions, grievances, workplace investigations, and performance management.
• Provide expert guidance and coaching to managers and employees on HR policies, procedures, and best practices to ensure fair and consistent application.

• Compliance & Risk Mitigation:

  Ensure all employee relations practices comply with local labor laws, regulations, and company policies, mitigating legal and reputational risks.
• Stay updated on changes in employment legislation and recommend necessary adjustments to internal policies and procedures.

• Workplace Investigations:

  Conduct thorough, objective, and timely investigations into employee complaints, harassment allegations, and other workplace issues, documenting findings and recommending appropriate resolutions.

• Policy Development & Implementation:

  Contribute to the development, review, and implementation of HR policies and guidelines to support a positive employee experience and ensure compliance.

• Collaboration & Consultation:

  Partner closely with People Business Partners and senior leaders to align employee relations strategies with business goals and address complex people issues.
• Collaborate with legal counsel, security, and other relevant departments as needed on sensitive cases.

• Training & Education:

  Develop and deliver training sessions for managers and employees on various employee relations topics, including respectful workplace, performance management, and conflict resolution.

• Data Analysis & Reporting:

  Maintain accurate records of employee relations cases and provide insights through reporting to identify trends, inform decision-making, and drive proactive solutions.

• Culture Advocacy:

  Act as an advocate for Maersk's company culture, promoting a safe, inclusive, and respectful environment for all employees.

Qualifications:

• Experience:

  In-depth knowledge and substantial experience in employee relations, HR policy interpretation, and workplace investigations.

• Domain Expertise:

  Routinely applies subject matter knowledge to solve common business issues, operating within practices and procedures covered by precedents or well-defined policies.

• Independence & Judgment:

  Handles most situations independently, receives minimal guidance, but will seek advice, guidance, and support on more complex or non-routine topics.

• Business Acumen:

  Understands the overall nature of the business and the interdependencies between own and other functions within the organization.

• Leadership (Indirect):

  Ability to influence and mentor less experienced staff, and potentially oversee work of lower-level professionals or manage specific processes and programs.

• Communication:

  Excellent verbal and written communication skills, with the ability to communicate complex information clearly and empathetically to all levels of the organization.

• Problem-Solving:

  Strong analytical and problem-solving skills, with a track record of resolving sensitive employee issues effectively.

• Compliance:

  Solid understanding of relevant labor laws and regulations.

What We Offer:

Joining Maersk means becoming part of a leading global organization that prioritizes its people. You will work within a dynamic and international environment, facing constant challenges that foster continuous learning and professional growth. This role offers the opportunity to significantly influence Maersk's people agenda, working independently while being part of a collaborative People Business Partnering team. You'll gain broad business knowledge and contribute to shaping the future of global trade.