0 - 5 years

2 - 4 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Perks & Benefits-

5 days working - 2 days off - Rotational offs.

24*7 Shifts

Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process)

Requirements-

  • Good fluency of the English language, both written and spoken

  • Driven to deliver an excellent customer experience through resolutions and adherence to response times

  • Strong E-Mail Writing Skills with focus on Customer Service

  • Solving Customer Queries Via E-Mail chat

Job Description -

  • You will use deductive reasoning to make sound business decisions.

  • You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.

  • You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency

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