0 - 2 years
2 - 3 Lacs
Posted:5 hours ago|
Platform:
Work from Office
Full Time
About the Role:
We are hiring passionate and customer-focused Experts for the Domestic Travel
Desk within the Travel/Airline/OTA segment. This is an excellent opportunity to join a
high-growth team providing exceptional customer support services.
Key Responsibilities:
• Provide Email & Chat support to travel customers, ensuring timely and
accurate resolution.
• Assist with flight bookings, rescheduling, cancellations, Fare Rule
Categories, and refund-related queries.
• Adhere to company protocols to ensure quality service delivery.
• Collaborate with team leads, SMEs, and support staff to achieve performance
targets.
• Maintain confidentiality and follow compliance standards.
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