Education Counselor

About The Opportunity

• Conduct one-on-one academic and career counseling sessions for prospective and enrolled students—assess goals, strengths, and barriers to create personalised learning plans.
• Manage end-to-end student intake and onboarding: eligibility checks, documentation, course mapping, and enrollment follow-up to drive conversion targets.
• Administer and interpret psychometric and aptitude assessments to inform course recommendations and career pathways.
• Maintain timely updates in CRM and LMS—log interactions, track lead progress, schedule follow-ups, and escalate retention risks.
• Design and deliver group counselling workshops, information sessions, and parent engagement meetings to boost program awareness and outcomes.
• Collaborate with academic teams to monitor student performance, recommend interventions, and support continuous improvement of counseling processes.
  

Skills & Qualifications

• Bachelor’s degree in Psychology, Education, Social Sciences, or related field.
• Proven experience in academic or career counseling (on-campus, coaching, or EdTech environments).
• Familiarity with psychometric/aptitude tools and ability to interpret results for counselling recommendations.
• Practical experience using LMS platforms (e.g., Moodle) and CRM systems (e.g., Salesforce/Zoho) to manage student journeys.
• Strong organisational skills with ability to manage caseloads, follow-up schedules, and documentation accurately.
• Fluency in English and at least one major regional language; comfortable with on-site student and parent interactions.
  

Preferred

• Master’s degree or professional certification in Counseling / Career Guidance.
• Experience in tele-counseling and conversion-driven admissions processes.
• Prior exposure to EdTech product workflows or student success operations.
  

• On-site role with direct student engagement and high impact on learner outcomes.
• Structured learning & certification support to grow counselling and assessment expertise.
• Collaborative, mission-driven team focused on measurable student success and career readiness.