Ecommerce Specialist

AWC is a premier sales and marketing agency that provides market research, build brands, improve profitability and CAC. With 9 years in ecommerce services, creative video content, graphic designing, and digital marketing, we deliver measurable results, allowing businesses to grow and stand out in the digital world. We work closely with our clients to understand their unique needs and develop customized strategies to help them achieve their goals.

We specialize in helping Consumer brands/businesses to expand globally and increase profitability on digital platforms. Our team has a wealth of experience in sales and branding and we are dedicated to helping businesses succeed in the fast-paced and ever-changing world of e-commerce.

If you have a passion for managing ecommerce platforms, client communication, and social media management, we'd love to hear from you!

**Key Role Area (KRA's)**

• Manage the day-to-day operations of e-commerce platforms, including product listings, pricing, promotions, and inventory management on various marketplaces like Shopify, Amazon, Flipkart, Nykaa, Myntra, Meesho etc
• Optimize product listings for search visibility and conversion, including keyword research, product descriptions, and imagery.
• Able to create/execute/run/optimize various ad campiagns on marketplaces like Amazon, Flipkart, Nykaa, Myntra, Meesho etc.
• Oversee social media management to drive brand awareness and customer engagement.
• Collaborate with cross-functional teams (e.g., marketing, product, design team)
• Using Spreadsheets or Excel (pivot tables, vlookups etc) to stay organized and monitor changes in product sales and identify opportunities for improvement.

**Key Performance Indicators (KPI):**

• Handle client communication and relationship management with professionalism and empathy.
• Increasing customer satisfaction scores.
• Enhancing the visibility and ranking of product listings on ecommerce platforms.

**Qualifications:**

• High level of integrity and trust.
• Proven experience (typically 3-5 years) in e-commerce.
• Excellent communication skills, both written and verbal
• Ability to work independently and manage multiple projects simultaneously