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Ecommerce Operations Manager

0 years

0 Lacs

Hyderābād

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

procurement inventory management strategies efficiency data analytics drive report marketing finance support compliance logistics contracts design reports

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities · Oversee end-to-end operations, including procurement, inventory management, warehousing, last-mile delivery, and customer support. · Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction. · Use data analytics to monitor performance, identify bottlenecks, and drive continuous improvement across all operational functions. · Define, track, and report on KPIs (Key Performance Indicators) and KRAs (Key Result Areas) for all teams under your supervision. · Recruit, train, and mentor team members, fostering a culture of accountability and high performance. · Collaborate with cross-functional teams (tech, marketing, finance) to support business growth and new initiatives. · Ensure compliance with all statutory and regulatory requirements related to operations, logistics, and customer service. · Manage vendor relationships and negotiate contracts to optimize procurement and logistics costs. · Design and implement scalable processes and SOPs for all operational activities. · Prepare and present regular reports and dashboards to senior management on operational performance and improvement plans. Job Type: Full-time Pay: ₹33,000.00 - ₹66,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

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