Ecommerce Manager

JOB TITLE:
ECommerce Manager

PURPOSE OF THE ROLE/JOB:
To oversee the day-to-day operations of the company’s online and offline business, ensuring seamless management of marketplace channels, driving revenue growth, and aligning e-commerce strategy with overall business objectives.

IMPORTANT JOB FUNCTIONS:

• Manage business operations on marketplace channels such as Amazon, Flipkart, Myntra, Nykaa, etc., ensuring optimal product visibility and sales performance.
• Develop and execute e-commerce sales strategies to meet revenue and growth targets, including cross-selling and upselling techniques.
• Oversee product listing, catalog management, seller accounts, promotional deals, customer returns, and complaint resolution.
• Ensure all marketplace and company website content is accurate, up-to-date, and aligned with trading and marketing objectives.
• Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement, generating actionable insights for business growth.
• Manage e-commerce agency relationships, evaluate account performance, and resolve disputes or cases as needed.
• Oversee channel marketing by ensuring agencies create and execute annual marketing plans for online sales.
• Conduct competitor analysis regularly to track market trends and maintain strong product visibility.
• Prepare daily, weekly, and monthly MIS reports.
• Coordinate with agencies and account managers for smooth online business operations.
• Take ownership of the Profit & Loss (P&L) for the overall e-commerce business.

REPORTING RELATIONSHIPS:

• Reports to: Founder
• Reported by: Not Applicable

REQUIRED QUALIFICATIONS:

• Graduation
• ECommerce certification

REQUIRED EXPERIENCE:

• Minimum 5 years of relevant experience in e-commerce management

COMMUNICATION (STAKEHOLDERS):

• Internal: All departments including Sales, Back Office, Accounts, and Operations; Key Account Manager, National Sales Head, Managing Director
• External: Vendors such as stationery, printing, and office supplies providers

Job Type: Full-time

Pay: ₹65,000.00 - ₹75,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 10/07/2025