ECommerce Admin-Shopify Specialist-Navi Mumbai (On-Site)

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About the Role

We are seeking an experienced Ecommerce Admin - Shopify Specialist

hands-on Shopify admin expertise

Key Responsibilities

Shopify Store Administration

• Create, upload, and maintain product listings (titles, images, descriptions, SEO tags, pricing).
• Manage store navigation, collections, categories, and Shopify apps.
• Ensure the website is updated with the latest themes, banners, promotions, and offers.

Order & Inventory Management

• Monitor, update, and reconcile inventory across Shopify and marketplaces.
• Manage daily order flow, cancellations, returns, and refunds.
• Coordinate with warehouse/logistics teams for timely dispatches.

Store Performance & Reporting

• Track KPIs: traffic, conversion rate, abandoned carts, and product performance.
• Prepare weekly/monthly Shopify sales reports and share insights.
• Support pricing and discount updates to optimize sales and margins.

Promotions & Campaigns

• Execute discount codes, seasonal sales, product launches, and promotions in Shopify.
• Collaborate with the marketing team to align campaigns and creatives.

Customer Experience

• Monitor customer queries and reviews via Shopify dashboard.
• Coordinate with customer service for quick resolutions and satisfaction.

Required Qualifications & Skills

• Bachelor’s degree in Commerce, Marketing, Business, or related field.

• 2–5 years of hands-on experience as a Shopify Admin (mandatory).

• Strong knowledge of Shopify themes, apps, and admin dashboard

  .
• Proficiency in product setup, inventory syncing, and order management.
• Advanced

  Excel/Google Sheets

  skills for reporting.
• Detail-oriented, process-driven, and able to meet deadlines.

Preferred Qualifications

• Experience in

  FMCG / consumer goods ecommerce

  .
• Knowledge of third-party integrations, payment gateways, and ERP systems.
• Exposure to international ecommerce processes (UK/Europe preferred).

What We Offer

• Competitive salary package.
• Collaborative and supportive work environment.
• Career growth with exposure to international ecommerce operations.

How to Apply:

If you meet these requirements and you're passionate about e-commerce, we would love to hear from you.  

📩 How to Apply: Apply directly via this LinkedIn job post or email your CV and cover letter to avantideshmukh@keplin-group.com