E-commerce Operations Manager

Ecommerce Operations Manager

The ideal candidate should have strong expertise in online sales management, performance marketing (Google Ads, Meta Ads, etc.), data analytics, and cross-functional coordination to drive revenue growth and operational efficiency.

Key Responsibilities:1. Sales Operations Management

• Oversee and manage end-to-end online sales operations across marketplaces, brand website, and social media platforms.
• Ensure smooth product listings, pricing updates, order processing, and fulfillment coordination.
• Track daily/weekly/monthly sales performance and implement strategies to meet revenue targets.
• Coordinate with internal teams (inventory, customer support, marketing) for seamless operations.

2. Performance Marketing & Growth

• Plan, execute, and optimize performance marketing campaigns across Google, Meta (Facebook/Instagram), and other ad networks.
• Monitor ad budgets, ROAS (Return on Ad Spend), CPC, CTR, and conversion rates.
• Collaborate with creative teams to develop high-performing ad creatives and landing pages.
• Use data-driven insights to identify opportunities for improving traffic, engagement, and sales conversion.

3. Reporting & Analytics

• Prepare regular reports on sales performance, ad campaign results, and marketing ROI.
• Analyze data to forecast demand, identify trends, and make data-backed recommendations.
• Manage KPIs for online sales and marketing efficiency.

Key Skills & Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• 3–6 years of experience in online sales operations or performance marketing.
• Proficiency in Google Ads, Meta Ads Manager, Google Analytics, and eCommerce tools (Shopify, WooCommerce, Amazon Seller Central, etc.).
• Strong analytical and problem-solving skills.
• Excellent communication, coordination, and reporting abilities.
• Knowledge of SEO, CRM tools, and automation platforms is an added advantage.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person