E-Commerce Operations Executive

You will be responsible for managing and optimizing the daily operations of products on various e-commerce platforms. Your role will involve overseeing order processing, coordinating with logistics partners for timely dispatch, managing returns and exchanges efficiently, maintaining accurate stock levels, updating product listings, coordinating restocking with suppliers, updating product pages, monitoring platform performance, collaborating with the marketing team on promotions and campaigns, responding to customer inquiries, addressing concerns, ensuring high customer satisfaction, tracking e-commerce performance, analyzing trends, providing insights for operational improvements, working closely with internal teams and external vendors to optimize operations. To qualify for this role, you should have a Bachelor's degree in a relevant field, a strong understanding of e-commerce operations and online marketplace platforms, experience in order management, inventory control, and customer support, proficiency in using e-commerce management tools and analytics, excellent organizational, problem-solving, and multitasking skills, strong communication skills for internal coordination and customer interactions, ability to analyze e-commerce trends and suggest strategic improvements. Experience in the FMCG or Personal care industry will be preferred. You can look forward to performance-based bonus opportunities and career growth prospects in a fast-evolving e-commerce environment. If you are passionate about e-commerce operations and eager to drive efficiency and growth, we encourage you to apply now.,