E-Commerce Logistics & Operations Lead

Location:

Type:

Work Schedule:

Perks:

✅ Competitive Salary

✅ Opportunity to grow with a fast-scaling D2C brand

✅ 40% discount on internal products

✅ Work with a dynamic and passionate team

• You need constant hand-holding or aren’t comfortable taking complete ownership of your work.
• You are not familiar with D2C logistics tools like NimbusPost, Shiprocket, Clickpost, Easyecom or Shopify order processing.
• You prefer slow, traditional workflows over fast-paced, agile execution.
• You get overwhelmed by numbers, dashboards, or operational problem-solving.
• You see this as “just another job” instead of taking pride in building something meaningful.

About K9 Vitality:

D2C dog supplement brand

detail-oriented, proactive, and highly organized E-Commerce Logistics & Operations Lead

Key Responsibilities:

1. Logistics & Shipping Management

• Manage and operate shipping and warehousing panels

  with efficiency.
• Experience using

  NimbusPost, Shiprocket, Clickpost, Easyecom

  , or similar logistics tools.

• Minimize RTO (Return to Origin), reduce weight discrepancies

  , and ensure cost-effective shipping solutions.
• Handle

  shipping escalations, coordinate with courier partners

  , and ensure smooth order fulfillment.

• Oversee the ticketing system for logistics-related queries and issues

  , ensuring timely resolutions.

2. Inventory Management & Tracking

• Develop

  systems and processes

  to accurately track inventory levels and trends.
• Implement

  best practices for stock forecasting, inventory planning, and reorder optimization

  to prevent shortages or overstocking.
• Ensure

  accurate stock reconciliation

  between the warehouse, Shopify, and internal reports.
• Set up

  real-time tracking and reporting mechanisms

  to monitor inventory performance.

3. E-Commerce Operations & Order Fulfillment

• Oversee

  end-to-end Shopify operations

  , including

  order processing, cancellations, payment link generation, and tracking.

• Ensure smooth coordination between logistics, customer support, and warehouse teams

  to resolve any order fulfillment issues.
• Optimize operational SOPs to

  streamline workflows and eliminate bottlenecks

  .
• Track

  order fulfillment KPIs

  to identify areas for improvement and efficiency.

4. Workflow & Process Optimization

• Work extensively with

  Excel, Asana, Slack, Shopify, and shipping panels

  to optimize daily operations.
• Continuously refine and improve the

  order fulfillment process for speed and efficiency

  .
• Implement

  automated reporting dashboards

  for tracking logistics performance and cost efficiency.
• Develop

  SOPs (Standard Operating Procedures) for logistics, warehousing, and inventory management

  to ensure seamless operations.

What We’re Looking For:

• 3+ years of experience in logistics, warehousing, and e-commerce operations.

• Must have worked with a D2C e-commerce brand

  (non-negotiable).
• Expertise in logistics tools such as

  NimbusPost, Shiprocket, ShipMozo, EasyEcom, Clickpost etc.

• Strong knowledge of RTO management, order fulfillment, weight discrepancies, and cost optimization.

• Hands-on experience with Shopify order processing, refunds, and tracking.

• Experience with inventory forecasting and stock management best practices.

• Proficiency in Excel, Asana, Slack, and other workflow tools.

• Excellent problem-solving skills and a data-driven approach to decision-making

  .
• Someone who is

  highly proactive, takes ownership, and thrives in a fast-paced D2C startup environment

  .

What We Offer:

Flexible work schedule

Full ownership & autonomy

Rapid career growth opportunities

40% discount on our products

Work in a high-performance, growth-focused environment

Application Process:

Submit your application

Interview (Round 1)

3️⃣ Final discussion (Round 2) – Deep dive into expectations, workflow, and final decision.

If you’re an expert in e-commerce logistics, inventory management, and operational efficiency, and are ready to take charge, this role is for you!

• 📩 Apply now and be part of K9 Vitality’s fast-growing journey!