E-Commerce Executive

The Ecommerce Executive will be responsible for managing online sales, optimizing product listings, executing marketing strategies, and ensuring a seamless shopping experience for customers. The role involves working closely with marketing, sales, and IT teams to boost website performance, drive traffic, and increase conversion rates.

Key Responsibilities:

• Product Listing & Management:
• Manage and update product listings on the e-commerce platform.
• Ensure accurate and up-to-date product descriptions, pricing, and images.
• Optimize product titles and descriptions for SEO and conversions.
• Website Management:
• Monitor website functionality, performance, and user experience.
• Collaborate with developers to resolve any technical issues.
• Implement improvements to enhance website navigation and customer satisfaction.
• Order Processing & Customer Service:
• Oversee the processing of online orders, ensuring timely fulfillment.
• Coordinate with logistics teams to ensure smooth delivery.
• Address customer queries, feedback, and complaints in a timely manner.
• Marketing & Promotions:
• Collaborate with the marketing team to create and execute campaigns (seasonal promotions, flash sales, etc.).
• Assist in managing digital marketing efforts, including email campaigns, SEO, SEM, and social media.
• Track and analyze campaign performance and provide actionable insights for improvement.
• Inventory Management:
• Monitor stock levels and coordinate with the inventory team to ensure adequate stock availability.
• Set up notifications for low stock and ensure timely reordering.
• Analytics & Reporting:
• Analyze website traffic, conversion rates, and other key performance metrics.
• Generate weekly/monthly reports on sales performance, customer behavior, and marketing effectiveness.
• Provide recommendations for website and marketing optimizations.
• Market Research:
• Conduct research to identify new trends and opportunities in the e-commerce space.
• Benchmark against competitors and recommend improvements to enhance the online presence.

Key Skills & Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• 1-3 years of experience in e-commerce or digital marketing.
• Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Basic knowledge of SEO, SEM, and Google Analytics.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational and project management skills.
• Excellent communication skills and customer service orientation.
• Ability to work in a fast-paced environment and manage multiple projects.

Job Type: Full-time

Pay: ₹9,397.15 - ₹33,826.90 per month

Schedule:

• Day shift

Application Question(s):

• Customer Care

Experience:

• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person