E-commerce Executive

Company Description

Secret Alchemist is an aromatherapy-led personal care brand that blends ancient botanical science with modern wellness needs. Co-founded by Ankita Thadani, a second-generation aromatherapist, the brand offers clean, purpose-driven products including essential oil blends, skincare, and a new range of naturally derived perfumes. Actor and wellness advocate Samantha Prabhu is also a co-founder and the face of the brand, helping drive its mission to make aromatherapy accessible and effective for everyday well-being.

Role: E-commerce Executive

Location: Mumbai (Onsite)

Salary: ₹25,000 per month

About the Role

The E-commerce Executive will own day-to-day marketplace operations across Amazon, Nykaa, Blinkit, Zepto and other channels. You’ll manage product listings, monitor account health, analyze performance data and act as the bridge between our in-house creative team and external ad agency to develop high-impact content.

Key Responsibilities

• Manage end-to-end listings on Amazon Seller Central, Nykaa Seller Hub, Blinkit and Zepto dashboards: upload SKUs, optimize titles, bullet points and enhanced content, and resolve listing errors
• Monitor account health metrics—return rates, late shipments, A-to-Z claims and performance notifications—and implement corrective actions to maintain or improve seller ratings
• Analyze sales and traffic data to identify trends, prepare weekly/monthly reports and recommend tactics to boost visibility and conversion
• Coordinate with the creative team and ad agency for Meta ads and Google Ads
• Work closely with supply chain and finance teams on inventory replenishment, order reconciliation and dispute resolution.

Qualifications & Skills

• 1–2 years of hands-on experience in marketplace operations on Amazon or Nykaa backends, with proven troubleshooting skill
• Strong Excel proficiency (pivot tables, VLOOKUP, basic macros) for data analysis and reporting.
• Excellent verbal and written communication; adept at liaising between cross-functional teams and external partners.
• Detail-oriented, proactive problem-solver who thrives in a fast-paced environment.