E-Commerce Assistant

Job Description

You will be responsible for overseeing and driving the online sales strategy of a business. Their primary goal is to increase revenue through online channels, improve customer experience, and manage digital marketing and operational aspects of ecommerce platforms. Key Job Responsibilities- 1. Strategy and Planning Develop and execute ecommerce strategies aligned with the company’s goals. Identify growth opportunities and market trends. Forecast sales targets and KPIs for ecommerce. 2. Website & Platform Management Oversee the performance and development of ecommerce websites (Firstcry, Myntra, Nykaa, Ajio, Shopify, and other Marketplaces). Ensure the site is optimized for user experience, mobile responsiveness, and SEO. Coordinate product uploads, categorization, and digital merchandising. Listing Management. 3. Digital Marketing Manage online advertising. Lead email marketing, content marketing, and affiliate programs. 4. Sales and Conversion Optimization Monitor site performance and conversion rates. Implement promotional campaigns and seasonal sales. 5. Customer Experience Work with customer service teams to ensure satisfaction and resolve issues. Implement loyalty programs, chatbots, or live support systems. 6. Inventory & Logistics Coordination Collaborate with supply chain and warehouse teams. Stock Management. Hands on Stock Management software's like unicommerce. Monitor stock levels and manage inventory on digital platforms. Oversee order fulfillment, shipping, and return processes. 7. Data Analysis and Reporting Track sales data, customer behavior, and marketing performance. Generate weekly/monthly reports for management. Use insights to refine strategies. Skills Required Strong understanding of ecommerce platforms Marketplace management and cross-functional leadership. Strong written and verbal communication. Min Experience- 2 Yrs GARMENT / FASHION INDUSTRY PREFFERED. Job Type: Full-time Pay: ₹10,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 15/06/2025