Domestic Sales Engineer

General Industrial Controls

4 - 6 years

5 - 6 Lacs

hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

opportunity management erp electronics order management sales order application engineering sales strategy business development sales erp systems sales engineering trade lead generation exhibitions payment collection crm communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead Generation & Opportunity Management

Identify and generate sales leads from direct outreach, website inquiries, IndiaMART, exhibitions, tradeshows, social media, advertisements, market research, and employee referrals.
Conduct cold calls, personal visits, and handle inbound inquiries.
Understand customer requirements, qualify leads, and present company offerings.
Submit product samples and take technical approvals where needed.
Convert qualified leads into opportunities and manage RFQs.
Report lost opportunities to relevant stakeholders.
Customer Relationship & Support
Maintain and nurture relationships with existing customers.
Handle complaints and resolve issues promptly.
Seek regular customer feedback and implement improvements.
Support application and service teams with technical guidance when required.
Sales & Order Management
Understand customer technical and product requirements.
Update all leads, opportunities, and appointments in CRM.
Prepare and follow up on quotations and sales orders.
Coordinate with warehouse and logistics teams for direct customer order execution.
Ensure timely payment collection as per PO terms.
Market Intelligence
Monitor market trends, competitor activities, and new developments.
Gather insights to identify potential business opportunities.
Maintain awareness of industry updates to support sales strategy.
Reporting & Documentation
Prepare daily visit schedules and update CRM with visit outcomes.
Claim travel expenses in CRM.
Attend quarterly review meetings to present performance metrics.
Track key performance indicators including leads generated, opportunity-to-win ratio, payments collected, customer complaints, satisfaction index, and market share.
Internal & External Communication
Collaborate with internal teams: Sales Head, Product Management, Application Engineers, Warehouse & Logistics, Customer Quality, and Product Engineering.
Interact with external stakeholders: customers, dealers, and trade partners for business development, networking, and support.
Skills & Competencies:
Strong understanding of the electronics industry and sales fundamentals.
Technical knowledge of products and processes.
Proficiency in CRM/ERP systems and MS Office.
Excellent communication, problem-solving, and customer-focused approach.
Ability to work independently and manage multiple customer accounts.

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