Document Management Solutions Lead

5 - 9 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Solution Lead within the Operations & Advisory (O&A) team at bp, your main responsibility will be to own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. You will work closely with various teams within the organization to deliver stable operations alongside projects and innovation. Key Responsibilities: - Manage service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) within Reward and Wellbeing Solutions team - Maintain health and operational integrity of solutions - Build positive relationships with vendors, Technology, PC&C, and O&A colleagues - Oversee a portfolio of global specific solutions for Knowledge Management - Ensure compliance with regulatory data privacy and digital security requirements - Manage a prioritized backlog of changes, focusing on maintenance and fixes - Research and resolve process and technical problems, recommend solutions - Collaborate with collaborators, especially the O&A teams, and Technology - Plan, cost, and implement continuous improvements to solutions - Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes - Plan and implement meaningful aspects of change projects, act as product owner - Facilitate design sessions, lead configuration, coordinate testing, and implement cutover - Evaluate, communicate, and coordinate functional and technical impacts of decisions - Maintain all operational and user documentation - Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis Qualification Required: - Degree or professional qualification in a relevant field, or equivalent experience - 5+ years of experience in HR systems, business analysis, process development/documentation, and experience of relevant configuration and/or process support - Actively working to develop capability with an equal blend of EQ, IQ, and drive Additional Details: We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Negligible travel should be expected with this role. This role is eligible for relocation within the country. This position is a hybrid of office/remote working.,

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