212 Knowledge Sharing Jobs

As a skilled and experienced Technical Author, you will be joining our Aerospace Technical Publications team. Your primary responsibility will be to create, modify, and revise Structural Repair Manual (SRM) documentation for Airbus aircraft programs, specifically SA, LR, MB, and XWB programs (A319, A320, A321, A330, A340, A350, A380). Your expertise in Airbus standards, tools, and processes will be crucial in ensuring the quality and accuracy of the documentation. Additionally, you will play a key role in guiding junior team members, contributing to training initiatives, and maintaining compliance with Airbus documentation standards. **Key Responsibilities:** - Create, modify, and revise SRM for Airbus SA, LR, MB, and XWB programs. - Analyze and interpret engineering data to meet change request requirements. - Ensure compliance with Airbus documentation standards and processes. - Perform impact analysis and develop content accordingly. - Guide and mentor junior authors and illustrators. - Train new team members on technical and process aspects. - Conduct Root Cause Analysis for rejections and implement preventive actions. - Develop content for internal knowledge sharing and training sessions. - Review work orders completed by junior authors for quality assurance. **Primary Skills:** - Strong experience in authoring SRM for Airbus aircraft programs. - Proficiency in Airbus tools such as SAP PCS Module, SRM 3D Ident, ZAMIZ, Airbus Supply, Airnav, APSPASS SSIVPM. - In-depth understanding of Airbus standards and documentation processes. - Ability to perform quality checks and mentor junior staff. **Secondary Skills:** - Strong attention to detail and quality assurance. - Ability to work independently and meet deadlines. - Good communication and collaboration skills. - Experience in training and knowledge sharing. **Preferred Qualifications:** - B.E / B.Tech in Aeronautical Engineering, AME, or Diploma in Aeronautics with relevant technical publication experience. - 2 to 6 years of experience in aerospace technical authoring. - Familiarity with Airbus documentation platforms and standards. - Knowledge of aircraft structures and repair procedures. Join our team and leverage your technical authoring skills to contribute to the success of our Aerospace Technical Publications team.,

As a CAD Team Lead at WSP, you will be responsible for directing, mentoring, and training a team of technical CAD staff to ensure accurate, timely, and quality delivery of project requirements in environmental management, environmental planning, ground engineering, and mining. You will work closely with the Canadian Team to coordinate project deliverables and maintain internal client relationships. Your role will involve acting as a Subject Matter Expert in digital design applications, industry best practices, and client project requirements. Your key responsibilities will include: - Effectively guiding the team in applying knowledge of digital drafting from startup to completion - Acting as a Subject Matter Expert in digital design applications, industry best practices, national/global corporate standards, and client project requirements - Building and maintaining internal client relationships to ensure project delivery meets quality standards - Cultivating a team environment through leadership, mentorship, knowledge sharing, and career development - Assisting with proposal submissions, including scope of work, budgets, and timelines - Driving and enforcing company standards, procedures, workflows, and best practices - Ensuring quality control and assurance protocols are followed before project submissions - Driving staff motivation, productivity, and performance - Providing mentorship, knowledge sharing, and training to enhance the technical capabilities of the team - Conducting staff performance evaluations and assisting with personal improvement plans - Supporting career development plans for staff to promote skills development, succession management, career pathing, and staff retention - Contributing to the sustainability strategy of WSP - Training team members while reinforcing national/global corporate standards Qualifications required for this role: - Engineer or Diploma in Civil Engineering or Design Technology or equivalent in a relevant field - Minimum of 5+ years in a leadership role - Minimum of 15+ years of experience in providing CAD support for large multidisciplinary projects - Certification or demonstrated proficiency in AutoDesk AutoCAD and AutoDesk Civil 3D - Proficiency in Microsoft Office applications: Outlook, Teams, SharePoint, Excel, Access, Word, and PowerPoint Join WSP as a CAD Team Lead and take on a challenging yet rewarding role where your leadership skills and technical expertise will drive the team towards success.,

As an Atlassian Jira Support specialist, you will be responsible for: - Strong communication skills to effectively convey technical concepts to diverse stakeholders. - Extensive experience in Atlassian tool administration, particularly in JIRA and Confluence for both Server and Cloud. - Providing critical technical support during P1 incidents by troubleshooting logs and resolving project-specific blockers. - Independently assessing and evaluating third-party Atlassian Marketplace plugins for optimal integration and functionality. - Designing, modifying, and optimizing JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing. - Conducting in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains. - Exhibiting a solutions-oriented mindset with a proactive approach to problem-solving. - Facilitating effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation. No additional details about the company were provided in the job description.,

As a Production Engineer at TSYS, your main role will be to provide production support for the bank's software applications. This includes administering and resolving day-to-day production application issues, performing tests, and conducting root cause analysis. Your responsibilities will also involve designing production support procedures, policies, and documentation, as well as preparing recovery procedures and coordinating code migration across environments. Key Responsibilities: - Perform all tests on production applications - Design production support procedures, policies, and documentation - Identify and resolve technical issues - Coordinate with IT groups and external vendors - Manage code migration to ensure synchronized functionality - Provide in-depth analysis to resolve production issues - Supervise alerts related to production application and system procedures - Deliver regular training to teams - Develop test scripts for new/changed production application capabilities - Capture and share best-practice knowledge - Track improvements and escalations to closure Qualification Required: - Graduation in Bachelor of Science (B.Sc), Bachelor of Technology (B.Tech), or Bachelor of Computer Applications (BCA) - Post-Graduation in Master of Science (M.Sc), Master of Technology (M.Tech), or Master of Computer Applications (MCA) You will also be responsible for staying updated with global market trends, collaborating with internal stakeholders, and effectively tracking all deliverables. With 5-8 years of experience, you are expected to deliver high-quality production support services and ensure the reliability of production applications.,

Job Description: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: - Customer Interaction: - Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. - Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. - Effective Communication: Clearly explain technical concepts to non-technical users. - Product Knowledge: - Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. - Updates and Patches: Stay informed about product updates, patches, and known issues. - Self-Service Guidance: Guide customers on using self-help resources and online documentation. - Issue Resolution: - Tiered Support: Escalate complex issues to higher tiers when necessary. - Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. - Case Management: Document interactions, solutions, and follow-up actions in the support system. - Customer Satisfaction: - First-Contact Resolution: Strive for first-contact resolution whenever possible. - Professionalism: Maintain a positive and professional demeanor even during challenging interactions. - Customer Feedback: Collect feedback and identify areas for improvement. - Collaboration: - Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. - Knowledge Sharing: Contribute to internal knowledge bases and share best practices. - Quality Assurance: - Adherence to Policies: Follow Microsoft's support policies and guidelines. - Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: - Assisting with delivering the appropriate post-install technical support. - Troubleshooting with post-install Software Issues (Windows, Office, etc., etc.) cross-platform. - Assisting with Device Network & Connectivity Issues (Internet, Browsing, etc.) cross-platform. - Addressing "How To" Questions.,

As a DevOps Engineer, you will be responsible for defining and implementing DevOps strategies that are aligned with the business goals. Your role will involve leading cross-functional teams to enhance collaboration between development, QA, and operations. Additionally, you will design, implement, and manage Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate build, test, and deployment processes, thereby accelerating release cycles. Key Responsibilities: - Design and implement CI/CD pipelines to automate build, test, and deployment processes. - Manage Infrastructure as Code using tools such as Terraform, CloudFormation, and Ansible. - Oversee cloud platforms like AWS, Azure, or Google Cloud. - Monitor and address security risks in CI/CD pipelines and infrastructure. - Set up observability tools like Prometheus, Grafana, Splunk, and Datadog. - Implement proactive alerting and incident response processes. - Lead incident response and conduct root cause analysis (RCA). - Document DevOps processes, best practices, and system architectures. - Evaluate and integrate DevOps tools and technologies. - Cultivate a culture of learning and knowledge sharing within the team. Qualifications Required: - Proven experience in implementing DevOps strategies and practices. - Proficiency in CI/CD tools and technologies. - Strong knowledge of Infrastructure as Code tools. - Experience with cloud platforms such as AWS, Azure, or Google Cloud. - Familiarity with observability tools and incident response processes. - Excellent communication and collaboration skills. This job description outlines the key responsibilities and qualifications required for the role of a DevOps Engineer.,

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Role Overview: As an E2E Solution Architect Fixed Network at our company in Noida, India, you will be responsible for ensuring the smooth operation of Fixed Network (Core and Access) operations, focusing on Broadband and Enterprise nodes in a multi-vendor environment. Your role will involve providing technical leadership, solutions for alarm monitoring, network optimization, and outage support while adhering strictly to SLAs, compliance, and customer experience standards. Key Responsibilities: - Ensure uninterrupted operation of Broadband & Enterprise Services and Networks. - Drive Preventive & Corrective Maintenance across Broadband & Enterprise layers. - Mentor teams managing Broadband, Enterprise IP, Core, Access, and Transmission activities. - Analyze network performance, investigate anomalies, and recommend optimization measures. - Lead troubleshooting, Root Cause Analysis (RCA), and resolution across hardware, software, and configuration issues. - Collaborate with customers, MSIP, Sales, KAM, and third-party providers for quick issue resolution. - Manage escalations, outages, and high-priority incidents with structured communication. - Provide feedback for process/tool improvements and promote knowledge sharing. - Engage in automation initiatives to improve efficiency. - Contribute to Network Strategy, Transformation, and Digitalization initiatives. - Lead Service Improvement Plans (SIPs) to enhance customer experience. Qualifications Required: - Degree in Engineering or equivalent experience. - 10+ years of hands-on experience as a Fixed Network Expert in large customer service environments. - Strong knowledge of IP protocols for Fixed & Enterprise Networks, transport carrier networks, and Cloud networks. - Relevant management and technical certifications are advantageous. - Technical expertise in IP/MPLS, DWDM, Access Networks, Broadband platforms, and Enterprise solutions. - Familiarity with multi-vendor environments such as Cisco, Juniper, Nokia, Huawei, etc. - Hands-on experience with network monitoring, fault management, and performance tools. - Excellent customer service, stakeholder management, and communication skills. - Strong troubleshooting and problem-solving ability with proven escalation management experience. - Ability to work under pressure, manage multiple priorities, and lead during crises. - Self-motivated, proactive, result-oriented with strong leadership qualities. - Excellent time management, interpersonal, and organizational skills. - Fluent in English with knowledge of other languages being beneficial. - Skills in tracing & decoding customer complaints. - Tenacity, perseverance, and flexibility in working hours. - Developed skills in knowledge sharing and creating a learning culture.,

As a Firewall Administrator at South Indian Bank, your role will be crucial in maintaining the security and integrity of the organization's network perimeter through effective firewall management and incident response capabilities. **Key Responsibilities:** - **Firewall Configuration:** You will be responsible for configuring and maintaining firewall devices based on established policies and standards. - **Monitoring and Analysis:** Monitoring firewall logs and traffic patterns to detect and respond to security threats and vulnerabilities. - **Incident Response:** Responding to security incidents related to firewall breaches or policy violations. - **Policy Management:** Managing firewall policies, rules, and access controls based on organizational requirements and security best practices. - **Troubleshooting:** Troubleshooting firewall-related issues, including connectivity problems, configuration errors, and performance bottlenecks. - **Documentation:** Maintaining accurate documentation of firewall configurations, changes, incident reports, and procedures. - **Collaboration:** Collaborating with other IT teams, such as network engineers, system administrators, and security analysts, to ensure integrated and effective security solutions. - **Compliance:** Ensuring compliance with organizational security policies, as well as industry standards and Regulators. - **Patch Management:** Applying patches and updates to firewall hardware and software to address vulnerabilities and improve performance. - **Training and Knowledge Sharing:** Staying updated with the latest trends and technologies in network security, and sharing knowledge with team members. - **Vendor Management:** Liaisoning with firewall vendors for support, troubleshooting, and product updates. - **Risk Assessment:** Participating in risk assessments and security audits related to firewall infrastructure. - **Audit Point Closure:** Ensuring timely closure of audit observations related to firewall infrastructure. **Qualifications Required:** - 5 years of experience in the relevant field. - Minimum Educational Qualification: B.Tech / B.E / MCA / M.Sc (IT / CS) / BCA / B.Sc (IT / CS / CA) from a recognized University with a minimum score of 50%. - Problem-solving skills and experience in IP networking and static routing, ssh, DNS, http/s, DHCP. - Relevant professional level certification in firewall devices. - OEM Certifications like CISCO/Fortinet/Checkpoint/Palo Alto etc. - Understanding of security threats and risks. - Familiarity with security standards and regulations (e.g., PCI-DSS, HIPAA). - Ability to analyze complex network and security issues. **About the Company:** South Indian Bank, established in Thrissur during the Swadeshi movement, is one of South India's earliest and most trusted banks. The bank is redefining banking through technology, innovation, and digital-first solutions with a strong focus on IT-led transformation. The teams at South Indian Bank work at the forefront of fintech innovation, driving automation, analytics, and next-gen digital platforms that shape the future of banking. **Place of Posting:** Ernakulam/Bangalore (Liable for transfer anywhere in India at the sole discretion of the Bank.),

Job Description Senior Manager - Transitions __________________________________ About JLL: We're JLL leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! __________________________________ Senior Transition Manager (GTS) What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution -Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up / establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management -Work closely with internal / client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you ? To apply you need to be? Professional Skill Requirements: . Single Contributor - IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

Job Description Senior Manager - Transitions __________________________________ About JLL: We're JLL leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! __________________________________ Senior Transition Manager (GTS) What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution -Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up / establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management -Work closely with internal / client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you ? To apply you need to be? Professional Skill Requirements: . Single Contributor - IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

As a Project Manager in the Mobility Datacenter & Infrastructure team, you will play a vital role in assisting Program Managers to ensure successful project completion for our clients. Your responsibilities will include overseeing the planning, implementation, and completion of projects related to network architecture, data center design, and infrastructure deployment. The ideal candidate for this position will be a detail-oriented multi-tasker with excellent organizational skills and a solid understanding of network technologies and data center operations. Key Responsibilities: - Lead and manage projects related to network and data center infrastructure, ensuring adherence to timelines, budgets, and quality standards. - Collaborate with cross-functional teams to define project requirements, scope, and objectives. - Develop detailed project plans, schedules, and budgets, and track progress against milestones and deliverables. - Identify and mitigate project risks and issues, escalating as necessary for timely resolution. - Coordinate with stakeholders to gather requirements, provide status updates, and obtain approvals throughout the project lifecycle. - Conduct regular project meetings, prepare progress reports, and communicate project status to stakeholders and senior management. - Manage project documentation, including project charters, schedules, budgets, and post-implementation reviews. - Ensure compliance with company policies, procedures, and industry standards. - Foster a collaborative team environment, promoting knowledge sharing and continuous improvement. Qualifications & Skills: - Bachelor's degree in Computer Science, Information Technology, or related field. - 3+ years of experience in project management, preferably in the IT industry. - 7 to 10 years of overall experience in network and data center infrastructure. - Proven experience managing projects related to network architecture, data center design, and infrastructure deployment. - Strong understanding of network technologies and data center operations. - Familiarity with routers, switches, firewalls, and protocols (e.g., TCP/IP, DNS, DHCP). - Knowledge of data center operations, server virtualization, storage systems, and cloud technologies. - Excellent project management skills, including budget management and progress tracking. - Effective communication and interpersonal skills for collaboration with cross-functional teams and non-technical stakeholders. - Strong problem-solving and decision-making abilities with a focus on achieving project objectives. - PMP certification or equivalent project management certification is a plus.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. As a WFM Lead, you will spearhead the Workforce Management function, driving strategic initiatives to ensure optimal staffing, scheduling, and resource planning across customer-facing operations. With a strong command of forecasting, performance analytics, and workforce strategy, you will play a pivotal role in enhancing service delivery, achieving operational targets, and supporting long-term business growth. This role requires a blend of strategic foresight and operational execution, along with the ability to collaborate across departments to align workforce plans with organizational goals. You will lead the adoption and optimization of advanced WFM technologies, ensure regulatory compliance, and foster a culture of continuous improvement through data-driven decision-making and agile change management. You will play a key role in leading and mentoring the WFM team, fostering a culture of growth and accountability, developing and implementing workforce strategies for forecasting, scheduling, and real-time management, analyzing historical data to predict staffing needs and optimize resource allocation, ensuring efficient scheduling aligned with employee preferences, skills, and legal compliance, delivering performance reports and actionable insights to senior leadership, managing WFM technologies and collaborating with IT for system enhancements, partnering with HR, Operations, and Customer Service to align workforce plans with business goals, upholding compliance standards, implementing quality assurance practices, driving change initiatives, and adapting strategies to evolving market dynamics. Your profile should include expertise in workforce planning and accurate forecasting, performance metrics analysis and reporting, schedule optimization for coverage and compliance, team supervision, mentoring, and development, change management and process improvement, cross-functional coordination with HR, Ops, and IT, expertise in WFM tools (scheduling, analytics, forecasting), awareness of emerging technologies, system upgrades and tool optimization, cost control and resource efficiency, strategic alignment with service level goals, understanding of global workforce dynamics, knowledge of labor laws and company policies, quality assurance in scheduling and forecasting, strong verbal and written communication, customer-focused mindset, conflict resolution and sound decision-making, process design and continuous improvement, promoting knowledge sharing and team learning. At Capgemini, you will have the opportunity to shape your career with a range of career paths and internal opportunities within the Capgemini group. You will receive comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. You will have access to one of the industry's largest digital learning platforms with over 250,000 courses and numerous certifications. Capgemini is committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging. You are valued for who you are, and you can bring your original self to work. You can participate in internal sports events, yoga challenges, or marathons and enjoy musical performances by the in-house band - The Rubber Band every Monday. Working at Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating tangible impact for enterprises and society with a responsible and diverse group of team members in more than 50 countries. With over 55 years of heritage, Capgemini is trusted by clients to unlock the value of technology to address the entire breadth of their business needs, delivering end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by market-leading capabilities in AI, generative AI, cloud and data, combined with deep industry expertise and partner ecosystem.,

The Lead Solution Architect role based in Noida, India, requires a professional with expertise in the Insurance domain and a consulting mindset. You will be responsible for creating digital and managed service solutions for global clients, collaborating with various teams to develop compelling proposals and transformation roadmaps. Your key responsibilities will include shaping client opportunities, designing innovative solutions for Insurance clients, leading solutioning workstreams throughout the deal lifecycle, and presenting complex solution constructs to internal and external stakeholders. Additionally, you will facilitate collaboration across different teams, support go-to-market initiatives, and stay updated on industry trends and technologies. The ideal candidate should possess a strong understanding of Insurance, preferably in P&C, Life, or Annuities, along with 10+ years of experience in Insurance operations, pre-sales, solutioning, or digital consulting roles. You should have experience in designing solutions for outsourcing, transformation, or managed services, as well as the ability to engage with clients at various levels. Preferred qualifications include experience in supporting large RFPs, bids, and commercial proposal development, cloud certifications, prior consulting experience in the Insurance domain, and experience in setting up new accounts and large-scale delivery models. If you have a knack for turning complex Insurance challenges into scalable, tech-enabled solutions and possess a strategic approach to solution design, this role could be the perfect fit for you.,

You will be responsible for defining and implementing DevOps strategies that are in line with the business objectives. Your role will involve leading cross-functional teams to enhance collaboration between development, quality assurance, and operations departments. Additionally, you will be tasked with designing, implementing, and overseeing Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline release cycles. Automation will be a key aspect of your job, as you will need to automate build, test, and deployment processes to expedite software releases. Furthermore, you will work on implementing and managing Infrastructure as Code using tools like Terraform, CloudFormation, and Ansible. Managing cloud platforms such as AWS, Azure, or Google Cloud will also fall under your purview. Ensuring the security of CI/CD pipelines and infrastructure will be critical, requiring you to monitor and address security risks proactively. You will set up observability tools like Prometheus, Grafana, Splunk, and Datadog to maintain visibility into system performance and health. Implementing effective alerting mechanisms and incident response procedures will be part of your responsibilities. In the event of incidents, you will be leading the response efforts and conducting root cause analyses (RCA) to prevent recurrences. Your role will also involve documenting DevOps processes, best practices, and system architectures to ensure knowledge sharing and consistency within the team. Additionally, you will be evaluating and integrating new DevOps tools and technologies to enhance operational efficiency. Overall, you are expected to cultivate a culture of continuous learning and knowledge sharing within the organization to drive innovation and improvement in DevOps practices.,

As a full-time employee at FIS, you will join a dynamic team that is at the forefront of the fintech industry. With a Bachelor's degree in Commerce or Business, you will have the opportunity to be part of a diverse and inclusive work environment that celebrates collaboration and innovation. With a focus on providing top-notch customer service, you will play a crucial role in coordinating product events and shareholder communications in the Asia EMEA region. Your responsibilities will include working closely with various departments and teams, collaborating with customers and vendors, and enhancing reporting and data management. You will provide in-depth product support to FIS clients, resolving inquiries and concerns through various communication channels such as telephone, email, or chat sessions. Your excellent communication skills, both written and verbal, will be essential in effectively conveying complex concepts to a diverse audience. To excel in this role, you must possess strong analytical, decision-making, and problem-solving skills. Proficiency in Excel and data analytics is required, along with the ability to work in a Windows-based environment. Knowledge of the financial services industry, basic financial analysis principles, and industry-standard process methodologies would be advantageous. Additionally, your willingness to share knowledge and expertise with other team members is highly valued. At FIS, we offer a rewarding career that goes beyond just a job. You will have the opportunity to shape the future of fintech, engage in continuous learning and development, work in a collaborative environment, and give back to the community. In addition to a competitive salary and benefits package, you will have a voice in the future of fintech and the opportunity to make a meaningful impact in the industry. FIS is committed to protecting the privacy and security of personal information and operates on a direct sourcing model for recruitment. We do not accept resumes from recruitment agencies that are not on our preferred supplier list. Join us at FIS and be part of a team that is driving innovation and excellence in the fintech industry.,

The Technical Information Security Officer (TISO) at Deutsche Bank, with the corporate title of AVP, acts based on the direction and tasks assigned by the Divisional TISO. The TISO takes ownership of Application Software Assets, Infrastructure Software Assets, Hardware Assets, and other IT aspects from an IT Security perspective. The primary responsibility of the TISO is to ensure the security of enterprise information and execute assigned tasks following defined rules and processes. As a TISO, your key responsibilities include accepting ownership of assigned IT assets, conducting Information Security Risk and Compliance Assessments, staying trained and skilled through required Information Security training, supporting key role holders in developing a secure environment, approving access control and user authorization approach, implementing monitoring capabilities for IT Assets, reviewing and remediating configuration gaps, and contributing to the Information Security Incident Management Process. The ideal candidate for this role should have 6-10 years of industry experience with expertise in Application and Infrastructure Security, Identity and Access management, Information Security Incident and Problem Management, Information Security Governance, and Risk Management. Profound knowledge of DB Information Security Principles, Policies, and Procedures is essential. Excellent analytical and communication skills, flexibility in problem-solving, and the ability to work in a fast-paced environment are required. Additionally, a degree in Information Security or a related field is necessary, along with certifications such as CISSP, ISSMP, and CISM. The benefits offered in this role include a best-in-class leave policy, gender-neutral parental leaves, sponsorship for industry-relevant certifications, comprehensive insurance coverage, and an Employee Assistance Program. Training, coaching, and a culture of continuous learning are provided to support career progression and personal development. At Deutsche Bank, we strive for a culture of empowerment, responsibility, commercial thinking, and collaboration. We celebrate the successes of our people and promote a positive, fair, and inclusive work environment. Join us in excelling together as part of the Deutsche Bank Group. For more information about our company and teams, please visit our website: https://www.db.com/company/company.htm,

As a Business Analyst in SailPoint's Success Acceleration Services team, you will play a crucial role in providing day-to-day insights and support for our Services and delivery. Your responsibilities will involve working closely with the SASP team, utilizing CRM and PSA tools to maintain accurate records, forecast effectively, and ensure smooth Services delivery governance. You will need to be strongly motivated, detail-oriented, and possess a positive attitude, along with high energy levels to excel in this role. Your initial 30 days will be focused on understanding SailPoint's offerings, team dynamics, and organizational structure. During this period, you will receive guidance from your mentor to navigate essential tools, processes, and ongoing projects. It is crucial to familiarize yourself with project management and CRM tools while observing and shadowing Business Analyst activities. Upon reaching the 90-day mark, you will be expected to take ownership of administrative tasks and execute them independently. By the 6-month milestone, you should have a clear understanding of current administrative duties, establish strong relationships within and outside the SAS team, and identify areas for process improvement. Additionally, you will serve as the primary point of contact for administrative requests. As you progress into your first year, you will have the opportunity to mentor new resources, enhance team capabilities, and manage your tasks effectively. You will also be required to create and maintain knowledge bases to support Program development on an ad-hoc basis. To succeed in this role, you should have: - 2 years of experience in a business analyst or administrative position - Proven ability to coordinate between cross-functional teams and resolve conflicts - Experience working with external stakeholders and CRM tools - Strong self-motivation, work ethic, and initiative - Effective communication skills and the ability to comprehend and present strategic solutions clearly - Proficiency in spreadsheet software like Microsoft Excel and Smart sheets - Familiarity with Salesforce and ServiceNow is an advantage - Ability to work in diverse teams and understand client needs - Bachelor's degree or equivalent experience (Computer Science or Engineering degree preferred) Preferred qualifications include exposure to Customer Success Delivery and Operations, experience in Identity Management, Security, or Governance, and relevant certifications such as ECBA, PCBA, and CBAP. Join our global team of dynamic professionals who thrive in a fast-paced, collaborative environment. We are committed to fostering a culture of growth, inclusion, and mutual respect, where individuals are empowered to make a real impact. If you are proactive, eager to learn, and ready to contribute to our worldwide operating team, we welcome you to join us in shaping the future of identity security at SailPoint. For applicants with disabilities, alternative methods of applying for employment are available. Contact applicationassistance@sailpoint.com or mail your application to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Please note that unsolicited resumes sent to this email will not be considered for current openings at SailPoint.,

As an experienced professional with over 5 years of experience, you will be joining our Development Department in Mohali, India on a full-time basis. At our company, we believe in fostering a work environment where you can work hard while being yourself. You will have the opportunity to work alongside a great team that values leadership support and knowledge sharing. We offer flexible working hours to ensure work-life balance and provide a 12-month increment to acknowledge your growth and development within the company. Additionally, you will have the chance to participate in our annual retreat where you can unwind and recharge. If you are looking for a dynamic work environment that values both professional growth and individuality, then this position is perfect for you. Join us in our journey of innovation and collaboration as we strive to make a difference in the industry.,

You will be a key member of the Early Careers Development team within the People, Culture & Communications function at bp, a leading energy company. Your role will involve designing and delivering various experiences and interventions to develop exceptional apprentices, interns, and graduates. You will be responsible for managing the early careers lifecycle, including pipeline programs, onboarding, community building, and engagement activities. Your main responsibilities will include designing and delivering learning experiences to develop common leadership and commercial skills for early careers, project management for various aspects of early careers development, managing communication assets, data reporting and analytics, and ensuring alignment with strategic goals. You will also play a crucial role in managing relationships and interfaces across bp to effectively deliver early careers programs. To be successful in this role, you should have a minimum of 5 years of experience and possess skills such as growth mindset, program management, stakeholder management, continuous learning, analytical thinking, creativity, and teamwork. You should be data literate, with the ability to use data to inform interventions and track progress. Additionally, you should demonstrate continuous learning, continuous improvement, resilience, and customer-centric thinking in your approach. Joining bp will provide you with an excellent working environment, inclusive culture, work-life balance, learning and development opportunities, life and health insurance, and other employee benefits. You will have the chance to work in a diverse and challenging environment, contribute to shaping the future of the business, and be part of a team that values diversity and fairness. This position offers a hybrid working model of office and remote work, with negligible travel requirements and no relocation assistance provided. If you are passionate about early careers development and ready to make an impact, apply now to join bp's dynamic team.,

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known issues will be necessary to provide accurate and up-to-date support. When faced with complex issues, you should escalate them to higher tiers and provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Striving for first contact resolution and maintaining a positive and professional demeanor during all interactions with customers are key components of ensuring customer satisfaction. Collecting feedback and identifying areas for improvement will be essential for enhancing customer experience. Collaboration with cross-functional teams and sharing knowledge to contribute to internal knowledge bases are vital aspects of the role. Adherence to Microsoft's support policies and guidelines, as well as meeting performance metrics related to response time, resolution time, and customer satisfaction, is imperative. Your preferred skills in customer service, service desk support, voice, chat, and email communication will be beneficial in excelling in this role.,

Roles & Responsibilities Skill Set Matrix Cloud Architecture & Design Architect scalable, secure, and cost-optimized solutions across AWS and Oracle Cloud Infrastructure (OCI). Cloud Migration – Lead planning and execution of large-scale cloud migration projects, ensuring minimal downtime and compliance with organizational policies. Infrastructure as Code (IaC) – Develop and maintain reusable Terraform and Ansible modules to automate provisioning and configuration of cloud resources. Containerization & Orchestration – Build and manage containerized workloads using Docker, Kubernetes, and Rafay for high availability and resilience. CI/CD Pipeline Development – Design, implement, and optimize CI/CD pipelines with Jenkins, Helm, and Git for faster and reliable software delivery. Operating Systems & Virtualization – Administer Linux (RHEL, Ubuntu, Oracle Linux) environments and manage virtualized workloads using VMware and Oracle VM. Monitoring & Observability – Implement proactive monitoring and logging solutions using CloudTrail and Sumo Logic, ensuring quick detection and response to incidents. Scripting & Automation – Develop shell scripts and automation workflows to improve operational efficiency and reduce manual intervention. Cloud Security & Governance – Define and enforce cloud security policies, IAM roles, and governance frameworks to ensure compliance with industry standards. Multi-Cloud Strategy – Design hybrid and multi-cloud strategies to balance performance, cost, and resilience across platforms. Disaster Recovery & Business Continuity – Create and test DR plans to ensure critical workloads remain available during outages. Compliance & Risk Management – Align infrastructure and processes with compliance requirements (e.g., GDPR, HIPAA, ISO) to mitigate organizational risks. Incident Response & Escalation Management – Lead monitoring, alerting, and incident handling processes to ensure service continuity and SLA adherence. Technical Leadership – Mentor and guide team members in cloud engineering, automation, and DevOps best practices. Stakeholder Management – Collaborate with cross-functional teams and business stakeholders to align cloud solutions with business objectives. Cost Optimization – Continuously analyze and optimize cloud resource utilization to reduce operational costs. Innovation & Modernization – Introduce emerging cloud-native tools and DevOps practices to enhance efficiency and reliability. Collaboration & Knowledge Sharing – Foster collaboration across teams by documenting processes, sharing best practices, and conducting knowledge sessions. Problem-Solving & Root Cause Analysis – Drive troubleshooting efforts for complex infrastructure and application issues, providing permanent fixes. Adaptability & Continuous Learning – Stay updated with evolving cloud technologies and adapt strategies to meet changing business needs. Pre-Sales – Roles & Responsibilities: Customer Requirement Analysis – Engage with clients to understand business challenges, technical needs, and objectives to design tailored cloud and infrastructure solutions. Solution Design & Proposal – Create architecture diagrams, proof-of-concepts (POCs), and detailed proposals aligning technical capabilities with business outcomes. Technical Presentations & Demos – Deliver product demonstrations, workshops, and presentations showcasing value propositions to decision-makers and technical teams. RFP/RFI Response & Documentation – Contribute to proposals, solution documents, and RFP/RFI responses with accurate technical and commercial inputs. Collaboration with Sales & Delivery Teams – Partner with sales, product, and delivery teams to ensure smooth transition from opportunity to implementation, reducing solution risks Role & responsibilities Category Skills / Tools Proficiency Cloud Platforms AWS, Oracle Cloud Infrastructure (OCI) Advanced IaC & Automation Terraform, Ansible, chef & puppet Advanced Containerization & Orchestration Docker, Kubernetes, Rafay Advanced DevOps & CI/CD Tools Jenkins, Helm, Git, OCI DevOps Advanced OS & Virtualization Linux (RHEL, Ubuntu, Oracle Linux), VMware, Oracle VM Advanced Scripting & Monitoring Shell Scripting, CloudTrail, Sumo Logic, OpenSearch, ELK Stack , Zabbix, Grafana, Prometheus etc Advanced Core Competencies Cloud Architecture & Migration, Infrastructure Automation (IaC), CI/CD Pipeline Development, Cloud Security & Governance, Multi-Cloud Strategy, Disaster Recovery & Business Continuity, Compliance & Risk Management, Monitoring, Alerting & Incident Response Advanced Project & Team Leadership Technical Leadership, Mentoring, Stakeholder Management, pre-sales Advanced Soft Skills Leadership, Communication, Problem-solving, Collaboration, Adaptability Advanced

We are hiring an iCare Support Engineer with 5+ years’ experience in SaaS application support. The role involves user access management, low-code configuration, automation using Python, troubleshooting, and enhancing app performance. Required Candidate profile Experienced SaaS support professional skilled in troubleshooting, low-code app configuration, and automation (Python). Strong problem-solving, communication, and team collaboration abilities.

As a Principal Support Consultant specializing in Oracle Fusion Recruiting Cloud and Core HCM, you will play a crucial role in providing expert-level support to clients and ensuring the optimal performance of their systems. Your responsibilities will include troubleshooting technical issues, offering proactive advice on system configurations, conducting system diagnostics, and providing training sessions to clients. Additionally, you will collaborate with cross-functional teams to deliver exceptional service and drive continuous improvement within client environments. The ideal candidate for this role should have a minimum of 7 years of experience working with Oracle Fusion Cloud, with a strong focus on Recruiting Cloud and Core HCM modules. You should possess proven expertise in providing support for Oracle Fusion HCM applications, extensive knowledge of Oracle Fusion functionality, and experience with Oracle Cloud Infrastructure and integrations. Strong problem-solving skills, excellent communication abilities, and a customer-centric mindset are essential for success in this position. Preferred qualifications for this role include Oracle Cloud certification, experience in project management, familiarity with Oracle BI tools, and knowledge of SQL. You should be ready to work in shifts, including night shifts, and the role will be based in Bangalore or Hyderabad. Join our dynamic team at Oracle, where we prioritize diversity, inclusion, and innovation. As a global leader in cloud solutions, we are committed to fostering a workforce that embraces diverse perspectives and backgrounds. Our inclusive work environment encourages creativity and collaboration, empowering employees to drive meaningful change and make a positive impact. At Oracle, we value work-life balance and offer competitive employee benefits, including flexible medical, life insurance, and retirement options. We support our employees in giving back to their communities through volunteer programs and are dedicated to promoting accessibility and inclusivity for individuals with disabilities throughout the employment process. If you are passionate about delivering excellent service, driving innovation, and working in a fast-paced environment, we invite you to explore career opportunities at Oracle and be part of our diverse and inclusive team.,

As bp transitions to an integrated energy company, you must adapt to a changing world and maintain competitive performance. The Customers & Products (C&P) business area is establishing a business and technology centre (BTC) in Pune, India to support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, utilizing technology, and developing deep expertise. The BTC will be a core and connected part of the business, bringing together colleagues who report into their respective part of C&P, collaborating with other functions across bp. This is an exciting time to join bp and the Customers & Products BTC! The role of the Head of Ethics & Compliance Global Aviation (internally known as the Senior E&C Liaison or Senior ECL) at bp involves driving the strategic direction of the programme and being a Leadership Team Member. As a trusted business advisor, you will support Aviation in embedding Ethics & Compliance globally across day-to-day operations, serving as the primary contact for global aviation ethics and compliance enquiries, advice, and assurance, as well as being a speak-up channel. Your responsibilities will include promoting bp's code, "Who we are" and the speak-up culture, participating in concerns management and investigations, collaborating with the central E&C function, and leading a fit-for-purpose ECL Network in Aviation. You will lead and present at critical governance meetings related to the Aviation E&C programme. This will involve identifying, assessing, and monitoring all risks, supporting Counterparty Due Diligence, High-Risk Agents, Non-Operated Joint Venture Risk Management, and expanding the application of an E&C plan to lead risks in Aviation globally. Additionally, you will lead the assessment of E&C risks such as Anti-Bribery & Corruption, Anti-Money Laundering, Competition and Anti-trust, International Trade Regulations, and provide Trade Sanctions advice globally to Aviation. In terms of communications and knowledge sharing, you will support and assist in the execution of E&C requirements, training, and communications. You will work with communications partners to incorporate ethics and compliance into the Aviation annual communications plan, share standard methodologies and lessons learned within the entity/sub-entity, the ECL community, and the central E&C function, and support business-level insights and actions related to ethics and compliance indicators. Your role will also involve leading the E&C strategy for Aviation globally, demonstrating commitment to bp's code and "Who we are", and being the primary point of contact for all ethics and compliance-related queries and support. You will coordinate concerns management and business integrity investigations, ensuring detailed and fair investigations while maintaining confidentiality and integrity throughout the process. The ideal candidate for this role would have a minimum of 12 years of experience with commercial, operational, business, and JV management responsibilities, including advisory experience of international trade regulations (trade sanctions). You should possess the ability to hold compliance positions expertly and objectively, collaborate with senior internal and external customers, deliver strategic projects, lead teams, and operate in high-risk regions. Key skills and competencies required include impact and influencing, strategic foresight, risk management and mitigation capability, decision-making, stakeholder engagement, regulatory compliance, and analytical thinking. This role does not involve any travel and is eligible for relocation within the country. Please note that employment with bp may be contingent upon adherence to local policy, which may include pre-placement drug screening, medical review, and background checks.,