Director — Therapist Market Growth

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This role offers national influence, legacy leadership, and long-term growth opportunity.

About Certified Listeners Society (CLS)

Certified Listeners Society (CLS) is a global nonprofit dedicated to providing free emotional support to people in need through trained volunteers, AI-powered tools, and culturally contextual wellness programs. With over 1.8 million people served globally and 300,000+ chats annually, CLS is expanding its impact in India.

Director — Therapist Market Growth

🌐 India Website: https://certifiedlisteners.in 

🌐 Global Website: https://certifiedlisteners.org 

🔗 LinkedIn: https://www.linkedin.com/company/certified-listeners-society

About the Role

The Director — Therapist Market Growth is responsible for expanding the CLS therapist network across India. This role drives the acquisition, enrollment, onboarding, and activation of therapists who want to build a meaningful emotional-support practice under the Certified Listeners brand and system.

You will lead the therapist growth function end-to-end — building the funnel, managing the acquisition cycle, supporting onboarding, and ensuring therapists are set up to succeed in their license territory.

This is a mission-aligned commercial role — blending purpose, growth leadership, and operational execution.

Key Responsibilities

Therapist Acquisition & Market Growth

·       Build and execute the national therapist acquisition strategy

·       Lead the funnel from lead generation to enrollment and activation

·       Drive conversion through webinars, digital outreach, events, and direct engagement

·       Manage pipeline performance and daily/weekly targets

Territory Expansion & Network Development

·       Expand therapist presence across CLS’ territory structure

·       Support rollout of local therapist-led support hubs across India

·       Identify priority cities and university regions for expansion

Onboarding & Activation

·       Coordinate smooth onboarding for new therapist partners

·       Ensure therapists complete training and launch successfully

·       Track activation timelines and remove barriers in first 30–60 days

Performance & Reporting

·       Build dashboards for funnel performance, activation, and program health

·       Deliver weekly reporting to Country Lead

·       Manage (and eventually hire/manage) regional growth associates

Community & Ecosystem Development

·       Build relationships with universities, therapist associations, and training institutes

·       Represent CLS India in mental-health and counseling forums

·       Ensure ethical, empathetic, and supportive therapist relationships

What Success Looks Like

·       Therapist enrollment targets achieved monthly

·       High therapist activation rate in first 60 days

·       Strong retention and satisfaction scores

·       Scalable playbook and acquisition process in place

·       Territory penetration across metro & key tier-2 markets

·       Positive reputation & trust in therapist community

Ideal Candidate Profile

Experience

·       7+ years in sales, business development, or market expansion

health-tech, ed-tech, coaching platforms, or professional service networks

individual professionals

·       Exposure to mental-health or wellness ecosystem is a plus (not mandatory)

Skills & Competencies

·       Proven B2C sales funnel leadership

·       Strong communication & influence skills

·       CRM discipline and conversion optimization mindset

·       Ability to build scalable systems & playbooks

·       Structured, steady, ethical, and mission-driven approach

Personal Attributes

·       Purpose-driven, empathetic, and psychologically mature

·       Calm, consistent, and disciplined executor

·       Not “pushy sales” — relationship-based, trust-based approach

·       Excited by building something new in India’s emotional-support landscape

Compensation

Competitive compensation with performance incentives, aligned with national leadership roles and reporting structure. (Exact range based on experience; incentive tied to therapist acquisition & activation performance.)

Growth Path

High-performance in this role leads to:

Head of Therapist Network — India

VP — Market Expansion & Licensing

How To Apply:

·       Please send your CV and a short cover letter with subject line: Director — Therapist Market Growth.

“What does accessible emotional support mean for India,

and how would you build the ecosystem for it?”