Director of Quality Assurance

Director of Quality Assurance

Key Responsibilities

• Quality Strategy & Vision:

  Define and execute the QA strategy aligned with product and engineering goals, ensuring scalable and automated quality processes for cloud and telecom platforms.

• Leadership & Team Development:

  Build, mentor, and lead a high-performing QA organization that includes manual, automation, and performance testing teams.

• Telecom Domain Expertise:

  Bring strong knowledge of

  voice, SIP, VoIP, call flows, SMS/MMS, and network testing

  to ensure exceptional call quality and reliability.

• Cloud & SaaS Quality:

  Ensure robust QA practices across cloud-based deployments (AWS/Azure) and microservices architectures.

• Quality Governance:

  Establish standards, metrics, and KPIs to measure product quality and drive continuous improvement across releases.

• Hands-On Quality Oversight:

  Participate in key testing initiatives, review automation frameworks, and ensure end-to-end validation of voice and messaging solutions.

• Cross-Functional Collaboration:

  Work closely with Engineering, DevOps, and Product teams to identify issues early, prioritize quality improvements, and deliver on-time, high-quality releases.

• Customer-Focused Delivery:

  Champion customer experience by ensuring every release meets Movius’s reliability and performance expectations.

• Initiative & Ownership:

  Take the lead on process improvements, introduce new tools, and proactively address quality risks before they impact delivery.

• Communication & Advocacy:

  Confidently voice quality concerns to leadership, drive consensus, and influence decisions that protect user experience.

Required Qualifications

• Bachelor’s degree in engineering, Computer Science, or related technical field; advanced degree preferred.
• 18+ years of experience in

  Quality Assurance

  , with at least 5 years in a

  leadership or director-level

  role.
• Background in

  telecom testing

  , including voice, messaging, and call flow validation is preferred
• Hands-on experience with

  cloud-based environments

  (AWS, Azure, or similar).
• Solid understanding of

  automation frameworks

  and CI/CD pipelines (e.g., Jenkins, Selenium, Python, Postman, REST APIs).
• Proven track record of driving quality culture and leading large, distributed QA teams.
• Excellent communication and leadership skills with the ability to influence and align cross-functional teams.
• Experience in

  Agile/Scrum environments

  and release management processes.
• Passion for delivering reliable, scalable, and secure communication experiences.

Pls share below details with updated CV if the JD suits your profile:

EXP

CTC

ECTC

Location

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Regards,

Shruti