Director - IT Run Efficiency ( HL Level 4)

Job Description

THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program in order to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitizing interaction with customers and its core operational processes. A Director of global IT Run Efficiency is required to play a crucial role in helping Hapag-Lloyd achieve its goals by successfully running the company's IT estate as efficiently as possible. THE ROLE – DIRECTOR IT RUN EFFICIENCY The role represents a great opportunity to join an organisation of significant scale that is transforming to a platform operating model and looking to modernize its traditional application landscape and needs a strong IT leader to help on that journey. An experienced leader with a proven track record of running large IT operations and engineering functions for large organizations and driving cost efficiency will find this role appealing. Role Overview Establishing the program which manages the overall cost efficiency of IT Run costs. Establishing the practices and ways of working across teams which identifies the drivers of cost, and continuously improves cost efficiency in responsible departments. Establishes the processes which enable teams to innovate with cost saving ideas and to pipeline initiatives supported by the required investment business cases. Builds the insourcing investment business cases, and leads the insourcing initiatives. Coordinates across the global organisation and with suppliers as required to build the visibility of the cost saving initiatives planned, ongoing or required. Establishes the required practices of automation to eliminate manual work. Manages the software license and consumption portfolio. Chennai has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT operations hub. This role based in Chennai has responsibility for establishing the functional strategy for Run Efficiency and for building up the required capabilities in Chennai and other global locations as necessary to realize the remit of the function, which includes cost analytics, initiative program management, lean process excellence, automation, software license management. RESPONSIBILY BREAKDOWN Establish the required Run Cost Management capabilities and Processes. Establish the ways of working which ensure continuous improvement of run cost in the responsible functions. Run the program across IT to deliver an agreed target cost saving in Run Costs annually. Generate incremental savings required to re-invest in building internal operations capabilities. Build the business cases to support insourcing relevant services to drive run cost savings, and run the insourcing projects to realize those outcomes. Drive the automation of manual tasks. Responsible for optimizing the software licensing needs portfolio. STAKEHOLDERS IT Leadership Globally Platform Engineering Teams CFO IT Operations Teams Skills TECHNICAL Extensive IT Operations experience with large multinational organisations Expert in Business Case development Experienced in required operating models for platform/agile operations. Experience establishing global IT operating centers. Competent IT engineer in multiple dimensions BUSINESS Excellent business acumen. Excellent communication skills. Strong sense of ownership and accountability. Strong analytical skills. Ability to work collaboratively with others. Ability to lead a team and develop others. Ability to influence and persuade. Experience in Shipping or Logistics would be an advantage. PERSONAL PROFILE Strong Drive for results Relentless focus on service quality and cost Proactive cost reduction, automation and improvements in process efficiency High Energy, able to motivate, collaborate and to generate followership Strong interpersonal skills Strong leadership skills, with demonstrated capability in engaging a large, distributed organisation Ability to take initiative and work independently Results-oriented Strong people person and able to deliver feedback to others At Hapag-Lloyd Technology Center, we are committed to building a diverse and inclusive workplace. As part of our ongoing efforts to promote gender diversity, our first preference would be diversity hiring for this role. Show more Show less