Director - Engagement Delivery Partner - Manufacturing Domain || Global MNC || Hyderabad & Chennai

Job Title:

Locations:

highly experienced Delivery Leader

Key Responsibilities:

• Partner with the Client Partner to make joint decisions on

  revenue, margins, and strategic account priorities

  .
• Own

  end-to-end delivery accountability

  , ensuring

  quality, cost efficiency, and client satisfaction

  .
• Decide on

  multi-service line solutions

  , including final bid estimations and solution reviews.
• Drive

  delivery efficiencies

  and ensure monthly

  C-Margin forecast submissions

  .
• Establish

  cost of delivery

  , budgets, success metrics, and transformation roadmaps.
• Engage client stakeholders for delivery reviews and issue resolution.
• Co-own

  project reporting, margin maintenance, revenue growth, NPS score, and profitability programs

  .
• Hold

  veto rights

  for escalations on technical solutions, staffing, contractual terms, and margin-impacting decisions.

Key Competencies:

• Functional/Practice Knowledge:

  Expertise in project management, user-centric design, and actionable roadmap creation.

• Technical Prowess:

  Ability to integrate practice offerings to address client needs and develop proof-of-concepts.

• Industry Knowledge:

  Deep understanding of global IT services and outsourcing.

• Commercial Acumen:

  Evaluate sales opportunities and qualify leads effectively.

• Executive Presence:

  Strong communication skills, able to lead and influence at executive levels.

• Relationship Management:

  Skilled at aligning stakeholders, mediating conflicts, and managing executive relationships.

• Leadership Experience:

  Proven ability to lead large global teams, manage budgets, talent, and business operations.

Experience Requirements:

• 18+ years

  in IT Services (functional/technology area).

• 5+ years

  managing programs involving

  multiple service lines

  , ideally in

  Manufacturing.

• 5+ years

  of

  P&L oversight and operational management

  .

• 10+ years

  of

  client management and onsite experience

  .
• Senior leadership experience managing

  large global teams

  , with a track record of leveraging organizational capabilities to support offers and solutions.

If you are a strategic thinker with proven global delivery leadership experience and a passion for client success, we’d love to hear from you!

For more details feel free to reach us at dhwani@credencehrservices.com.