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Director Creative Operations

Director Creative Operations

Indegene

8 - 10 years

25 - 30 Lacs

hubli mangaluru mysuru bengaluru belgaum

Posted:2 days ago| Platform:

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Skills Required

quality standards business writing client solutions project estimation brand planning project management relationship building director operations sales training operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Creative Operations Director will not only have command of agency services but also in uence over strategic and creative recommendations and client-side decision-making by being seen as the agency lead for their assigned brand.Leadership Persona: Account lead - Owns several brands or one large brand
An expert in brand and all aspects of a client s business, being able to speak to the category, across channels/audiences, etc. - and to the larger internal teams 8-10 years of experience Oversees account(s) totaling $4-10M+ in agency fee Presence - Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients Masterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership Relationship Building: Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs Regularly works with strategy and creative to provide clear and proactive POVs on brand milestones, competitors, or market events External - Recognized as the leading voice in clients mind Considers broader ways to get a seat at the table by developing relationships with extended client team and client vendors (e.g., research team, sales training, medical, etc.) Fosters collaboration for innovative client solutions, always looking for ways to better serve the client, to grow their business Manages up with a clear narrative for the account overall; mentors junior sta to improve their performance Operational Pro ciency: Brand oversight - Accountable to all aspects of projects within assigned brand; and ensuring strategic rationale and creative vision Ensures team members are delivering quality deliverables Manage team through the development of strategic project briefs and ensures client agreement to all assumptions Review all deliverables to meet quality standards and client expectations Manage cross-functional teams to ensure an organized delivery of e ective and engaging creative reviews of assets E ectively activates the right people at the right time to connect and drive forward key client/brand workstreams Financial Stewardship: Manage total budget by having proactive, ongoing conversations with project management team and clients/VP to meet revenue goals Final reviewer/approver of all project estimates, SOWs and nance trackers to ensure accuracy Accountable to monthly forecasts provided to leadership and transparently address issues that may impact budgets Responsible for leading Phasing & Utilization process internally; able to communicate a clear and coherent narrative to explain budget phasing changes/implications Ability to identify and pull-forward tactics to support sta utilization and meet projected forecast as needed Other Skillsets: Looks for ways to integrate workstreams, to establish rapport, best practices and demonstrate their commitment to team Spearheads brand planning process with strategy and creative to deliver the most innovative ideas possible and solidify role as a strong partner Can have tough conversations internally and with clients, but handles them with professionalism and dignity to build further trust Identi es opportunities for live interactions as much as possible, focusing on ensure the best possible client experience

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Indegene

Business Consulting and Services

Princeton New Jersey

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Director Creative Operations