Position Summary
Lead and manage a team of Project leads and Managers who can work on multiple project streams for a client and apply domain knowledge for better business decision making especially in the area of Big Data (domain).Job Responsibilities
Leadership – Lead & guide the team independently or with little support to implement & deliver complex project assignments.Logical Thinking – Able to think analytically, use a systematic and logical approach to analyze data, problems, and situations. Must be able to guide team members in analysis.Project & Process Management –Get accurate briefs from the Client and translate into tasks for team members with priorities and timeline plans.Must maintain high standards of quality and thoroughness. Should be able to monitor accuracy and quality of others' work.Ability to think in advance about potential risks and mitigation plans.Ideate, implement, adhere and monitor quality processes essential for delivery excellencePeople ManagementProvide leadership to help people perform at their best, through motivating and developing them to achieve high performance.Provide structure, direction and purpose to your team through effective communication/regular meetingsProvide clear guidance, instruction, advice or coaching for the job. Be accessible. Where appropriate, aim for inclusivity - enabling staff to input ideas, and consulting on change and development.Use the performance management process as a valuable tool for supporting employee development and improvement.Handle Client Relationship – Manage client relationship and client expectations independently. Should be able to deliver results back to the Client independently. Should have excellent communication skills.Education
Bachelor of EngineeringMaster of Technology in Information Technology or ComputerWork Experience
Required Experience:Minimum of 14 years of relevant experience in sales Operations with 8 + years in Incentive Compensation domain.Technical
Must have minimum 2 years of hands on experience in one or more of these technologies: SQL, VBA, SAS, RMust have worked on at least one Incentive Compensation tools: Javelin, Varicent, Optymyze, SalesIQ, Callidus, Xactly, OthersIntermediate to Advanced expertise with MS excelFunctional
Must have lead teams on implementation of Incentive compensation solutionExperience in other sales operations functions like alignment, call planning, reporting would be a plusMust have experience of managing PnLs for the projects managedExperience in either developing new solutions or business development (pre-sales) is a definite plusDesirable Leadership Qualities
Customer Focus - Dedicated to meeting the expectations of internal and external clients.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions. Probes all fruitful sources for answers. Is excellent at honest analysis. Looks beyond the obvious and doesn't stop at the first answers.Learning on the Fly - Learns quickly when facing new problems. A relentless and versatile learner.Drive for result - Able to set priorities; pursue tasks tenaciously & with a need to finish. Able to overcome setbacks which may occur along the way.Ability to manage profitability of the project, compliance to processes and utilization of team membersBehavioural Competencies
CommunicationAttention to P&L ImpactTeamwork & LeadershipMotivation to Learn and GrowLifescience KnowledgeOwnershipCultural FitScale of resources managedScale of revenues managed / deliveredProblem solvingTalent ManagementCapability Building / Thought LeadershipTechnical Competencies
