Director-Client services

P2 C1 TSTS Business Analysis and Requirements Gathering Collaborate with stakeholders to understand and document business needs related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition. Documentation & Agile Support Prepare Business Requirement Documents BRDs, functional specifications, pricing models, and user stories to support agile delivery frameworks. Manage product backlogs and support sprint planning using tools like JIRA, Confluence, and Azure DevOps ADO Stakeholder Collaboration: Work closely with business product owners, finance, risk, and operations teams to design flexible, rules driven, and scalable pricing and billing solutions. Platform Integration Support: Assist in pricing platform projects, including requirements mapping, configuration, integration with CRM LOS ERP Core Banking systems, and downstream billing workflows. Practice Development & Thought LeadershipContribute to practice development through the creation of pricing accelerators, templates, and white papers. Represent Virtusa in pricing and billing forums and help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities. Industry Awareness: Maintain an understanding of industry standards and trends across billing models tiered, usage based, subscription fee optimization strategies, and dynamic pricing techniques. Educational Background Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience Minimum of 5 7 years of experience in business analysis within the banking or financial services industry, with a focus on cash management. Technical Proficiency: Experience with major pricing and billing solutions (e.g., SunTec - Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus. Proficiency in tools such as JIRA, Confluence, and Azure DevOps (ADO). Domain Knowledge: Strong knowledge of cash management processes and systems, including ACH, wire transfers, and bank reconciliation. Skills: Excellent analytical, problem-solving, and documentation skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Methodologies: Experience with Agile methodologies and tools is a plus. Show more Show less