69 Zafin Jobs

We’re looking for a Talent Acquisition Lead / Manager to drive elite hiring in India, source from untapped markets, leverage AI tools, and elevate how we attract top tech and consulting talent. If you’re self-driven, persuasive, and thrive on challenges, this role is your stage to make a big impact. What You’ll Do • Drive elite hiring: Build innovative sourcing strategies to identify and attract the best Product Engineers, Cloud Architects, Functional Consultants, and more from across Kerala, TN and other key markets across India. • Be a market shaper: Map and open new talent pools across cities, and competitor ecosystems to stay ahead of the curve. • Leverage AI and tech: Use AI-powered tools, data insights, and digital strategies to drive recruitment productivity, efficiency, and smarter decision-making. • Own the candidate experience: Act as both recruiter and brand ambassador selling Zafin’s vision to top candidates and creating differentiated engagement for high-demand profiles. • Partner and influence: Work closely with senior business leaders, hiring managers, and global stakeholders to define talent needs and deliver on ambitious goals. • Lead with accountability: Drive and report on KPIs like time-to-hire, quality-of-hire, pipeline velocity, and diversity. • Elevate the team: Mentor recruiters, instill a sales-oriented and data-driven mindset, and build a culture of excellence in TA. • Familiarity with Sourcing Platforms and ATS : LinkedIn, Naukri, InstaHyre, Greenhouse, Other What We’re Looking For • 10-12 years of progressive TA experience with at least 3–4 years leading small - mid-sized hiring teams. • Proven success in hiring elite, hard-to-find talent in tech / SaaS / product companies. • A go-getter mindset — persuasive, sales-oriented, and able to thrive under ambitious goals. • Strong ability to think outside the box: creative sourcing, employer branding, digital and social engagement. • Experience using AI-based recruiting tools, market intelligence platforms, and automation to transform TA delivery. • Excellent communication and influencing skills and able to take stakeholders and teams along while also challenging the status quo. • Data-driven approach with sharp focus on recruitment KPIs and ROI. • A technical background (B.Tech or equivalent) is a plus — helps you speak the language of the talent you’ll be hiring. • Self-driven, thrives on challenges, and has the grit to win in competitive markets. Why Zafin? • Be part of a global SaaS leader redefining banking technology. • Work directly with senior leadership on high-impact hiring strategies. • Opportunity to reimagine recruitment using AI, branding, and digital engagement. • A culture that values entrepreneurial spirit, innovation, and results. • Competitive compensation, career growth, and a chance to make your mark on a global stage.

Senior Site Reliability Engineer (SRE II) Own availability, latency, performance, and efficiency for Zafin’s SaaS on Azure. You’ll define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale. Reports to the Director of SRE. What you’ll do SLIs/SLOs & contracts: Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them. Error budgeting (policy & tooling): Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds. Gate changes by budget status (freeze/relax rules) wired into CI/CD. Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product. Drive roadmap tradeoffs when budgets are at risk; land reliability epics. Incidents without drama: Lead SEV1/SEV2, own comms, run blameless postmortems, and make corrective actions stick. Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback. AKS at scale: Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional. Observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise. IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes. CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets. Capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs. DR you can trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover. Secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI. Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams. Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority. Document to scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable. (If applicable) Streaming/ETL reliability: Apply SRE practices (SLOs, backpressure, idempotency, replay) to NiFi/Flink/Kafka/Redpanda data flows. Minimum qualifications Bachelor’s in CS/Engineering (or equivalent experience). 12+ years in production ops/platform/SRE, including 5+ years on Azure . PostgreSQL (must-have): Deep operational expertise incl. HA/DR, logical/physical replication, performance tuning (indexes/EXPLAIN/ANALYZE, pg_stat_statements), autovacuum strategy, partitioning, backup/restore testing, and connection pooling (pgBouncer). Prefer experience with Azure Database for PostgreSQL – Flexible Server . Azure core: AKS (must-have) ; Front Door/App Gateway, API Management, VNets/NSGs/Private Link, Storage, Key Vault, Redis, Service Bus/Event Hubs. Observability: Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana; SLO design and error-budget operations. IaC/automation: Terraform and/or Bicep; PowerShell and Python; GitOps (Flux/Argo). Pipelines in Azure DevOps or GitHub Actions. Proven incident leadership at scale, blameless postmortems, and SLO/error-budget governance with change gating. Mentorship and crisp written/verbal communication. Preferred (nice to have) Apache NiFi , Apache Flink , Apache Kafka or Redpanda (self-managed on AKS or managed equivalents); schema management, exactly-once semantics, backpressure, dead-letter/replay patterns. Azure Solutions Architect Expert , CKA/CKAD. ITSM (ServiceNow), on-call tooling (PagerDuty/Opsgenie). Compliance/SecOps (SOC 2, ISO 27001), policy-as-code, workload identity. OpenTelemetry, eBPF tooling, or service mesh. Multi-tenant SaaS and cost optimization at scale.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the opportunity? Reporting to the Director, The Product & Pricing Consultant, Business and Integration Services shall be responsible for learning and understanding Zafin product from a functional and integration perspective and will be a part of a collaborative cross-functional squad delivering value to a customer. This will be a customer facing role. What will you do? Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status. What do I need to succeed? Functional experience i n Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain will be an added advantage. Define functional and business architecture within the context of the overall enterprise business framework Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Basic understanding of Cloud architecture, API's and Database Verify configurations as a part of acceptance before software delivery to customer Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, Configuration Good communication What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

What is the opportunity? Reporting to the Senior Vice President, the Senior Technology and Integration Services, the Integration Consultant will work in multiple client-facing projects to enable SaaS onboarding. You will act as the technical go-to person for SaaS onboarding and a thought leader on Zafin integration paradigms and its best practices across multiple cloud platforms. You will have ample opportunities to field your best communication, technical, and organizational skills to take a SaaS project from initiation to go-live. You will represent client interests internally to enhance process, product, documentation, and delivery experience. You will interact with senior technical leaderships on the client-side and present and align them with solution approaches. You will interact with multiple internal stakeholders to achieve alignment across various project goals and delivery targets. Location: Trivandrum What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 7+ years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers.

About Zafin The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Role Overview We’re looking for a Senior Brand Creative Specialist with 8–12 years of experience to join our growing global marketing team. This role blends creative ownership with hands-on execution , driving visual storytelling across brand, digital, and video platforms. You will play a key part in leading the creative line , ensuring brand consistency, and delivering high-quality visual content—from concept to final asset. Approximately 60% of your time will involve overseeing creative output across formats, while 40% will focus on executing video projects (editing, scripting, motion design). This is an ideal opportunity for a hybrid thinker and doer—someone with the vision to shape creative narratives and the craft to bring them to life. Key Responsibilities Creative Line Ownership Collaborate with marketing, product, and content teams to lead the creation of brand-aligned visual assets. Own and evolve visual direction for integrated campaigns, product launches, and executive presentations. Review and refine creative deliverables from freelancers or internal partners to ensure quality, consistency, and alignment with brand standards. Guide external agency designers and content partners informally by setting quality benchmarks and creative guidance. Video Content Creation Plan, script, and produce a variety of video formats: product explainers, motion-led brand stories, technical demos, testimonials, and social content. Operate across the full video production lifecycle—editing, motion graphics, color grading, and sound mixing. Experiment with AI-powered tools to enhance workflows and accelerate production without compromising creativity. Required Skills & Expertise 8–12 years of experience across visual design, video production, and digital creative execution. Proven ability to translate abstract concepts into compelling visual content . Expert-level proficiency in tools like Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Figma, DaVinci Resolve, and/or Final Cut Pro. Strong storytelling instincts and ability to build narrative flow across formats. Experience working within a structured brand system and scaling it across regions or formats. Comfortable with motion graphics, graphic design and animation. Strong time management and organizational skills to juggle multiple projects and priorities. Excellent English communication and visual editing skills. Good to Have Prior experience working in tech, SaaS, or fintech environments. Knowledge of SEO, performance marketing, and how design impacts engagement. Familiarity with Microsoft Teams, JIRA, and collaborative design platforms like Figma or Frame.io. Experience mentoring or guiding creative peers, even without direct reports. How We’ll Hire Application + Portfolio : Submit your resume and a portfolio showcasing both visual and video work. Cultural Chat (HR) : A conversation about values, collaboration style, and team fit. Hiring Manager Interview : Deep dive into creative experience, strategic thinking, and executional range. Test Project : A short creative challenge (e.g., video concept or visual asset) to evaluate your thought process. Presentation : Walk us through your project—your approach, tools, decisions, and creative rationale.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK. Minimum 4+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

About the job The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fueling innovation and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. Technical (Must-Have) Java /J2EE , Spring (Core/Boot), SQL Hibernate/JPA Application servers: IBM WebSphere Application Server (WAS) or equivalent (Liberty/JBoss/WebLogic/Tomcat) Databases: Oracle / DB2 Technical (Good to Have) SOAP/REST web services Spring Batch IBM MQ Docker, Jenkins Microsoft Azure Delivery & Leadership Requirement Analysis, High-Level Design (HLD), Low-Level Design (LLD) Solution delivery; problem resolution (story-level & production) Team leading & collaboration BFSI exposure Client interaction & stakeholder management Familiarity with Agile methodologies; experience working in Scrum teams Strong problem-solving, analytical, and communication skills What's in it for you? If you work with us, we expect you'll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at Zafin.Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles, retains or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy/ . What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Role Overview As a Cloud Operations Engineer within the Technology Group, you will be part of a highly skilled global team focused on delivering secure, efficient, and modern end-user computing experiences . You will play a pivotal role in designing, implementing, and operationalizing : Microsoft Productivity Platforms Endpoint Management Vulnerability Management Microsoft Azure Infrastructure Workplace Technologies This role requires expertise across Microsoft and Azure technologies , including but not limited to: M365, Azure Entra ID, Intune, Defender, SharePoint, OneDrive, and Azure IaaS/PaaS services. It is a highly technical, hands-on role requiring deep knowledge of modern endpoint management, application lifecycle orchestration, cloud technologies, and secure enterprise/cloud computing practices . 📍 Location : Zafin Trivandrum office Primary Responsibilities Ensure the stability and performance of a hybrid cloud and on-premises environment with a strong security focus. Analyse, design, implement, and operationalize Microsoft and Azure platforms to enable productivity, security, data protection, and privacy across the organization. Collaborate with stakeholders to embed security, reliability, and scalability into enterprise systems. Lead initiatives across multiple technology domains: Microsoft Azure Cloud Azure Entra ID Microsoft 365 Microsoft Defender (Cloud & Endpoint) Microsoft Endpoint Management / Intune Windows, macOS, and Linux platforms Network Architecture (routers, firewalls, switches) Atlassian Products Workplace Technologies Drive vulnerability management and remediation across enterprise and cloud endpoints. Support execution of the IT strategy , including defining and implementing processes and policies. Act as an escalation point for complex technical issues. Research and evaluate emerging technologies to align with evolving business needs. Serve as a key technical resource in establishing a modern secure workplace practice. Maintain technical knowledge libraries and mentor junior team members. Ensure operational efficiency through automation, process optimization, and continuous improvement. Participate in change control processes , ensuring proper documentation and compliance. Requirements Must-Have Bachelor’s degree in Computer Science, Engineering, or related field . 12+ years of hands-on experience in core infrastructure and cloud technologies. Strong understanding of cloud concepts with practical experience in at least one cloud platform (preferably Microsoft Azure). Solid experience with infrastructure components – Compute, Storage, Networking, Virtualization. Experience in administering Microsoft 365 suite of applications. Multi-platform endpoint engineering ( Windows, macOS, Linux ). Strong knowledge of Microsoft security and compliance frameworks . Proficiency in Scripting and Automation . Excellent troubleshooting skills and proven ability to resolve complex technical issues. Security-first and automation-driven mindset. Advanced knowledge of information security principles . Proven ability to collaborate across cross-functional teams . Excellent written and verbal communication skills with confidence engaging at all organizational levels. Proactive, detail-oriented, collaborative mindset with a passion for technology. Strong work ethic and flexibility to take on varied responsibilities . Proactive approach to continuous improvement . Ability to manage multiple priorities, objectives, and deadlines . Advanced certifications in Microsoft 365, Security, and Azure technologies. Nice-to-Have Experience in large enterprise IT environments . Familiarity with Agile project environments . Exposure to Infrastructure as Code (IaC) deployment. Experience with Containers (Docker / Kubernetes) . Experience with Azure DevOps .

Job Summary Zafin is seeking a Cloud Site Reliability Engineer II (CSRE II) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. As a CSRE II, you will influence the direction of cloud reliability strategies, mentor junior engineers, and lead significant projects that have a broad organizational impact. This position reports directly to the VP of Cloud Services and requires a proactive, collaborative mindset to achieve operational and strategic objectives. Key Responsibilities Lead and manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Architect and optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learning and innovation. Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred). 7- 12 years of experience in cloud support, operations, or a related role. Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms. Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift. Proven leadership in managing automated deployment pipelines, including Azure DevOps. Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools. Advanced scripting skills with PowerShell, Python, or similar languages. Extensive experience in incident management and defining SLAs for global production environments. In-depth knowledge of database management, particularly Postgres. Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert). Experience with ITSM tools and processes (e.g., ServiceNow). Comprehensive understanding of security and compliance in cloud environments. Soft Skills Exceptional analytical and problem-solving abilities. Strong leadership and mentoring skills. Advanced communication and collaboration capabilities. Visionary approach to operational innovation and strategic planning.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Description Qualifications Required . Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 5+ years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell, Azure CLI, Python, or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001, SOC 2, GDPR, or HIPAA. Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Technical Skills / Qualifications Required: 6 to 10 years of strong QA expertise. Good understanding and experience in Agile test automation frameworks and approaches. Experience with Playwright is must Experience in UI Automation is a must have. Experience with testing API's ( Rest & Soap protocols) and hands–on experience in API automation framework Experience in testing REST API's and automate API regression test cases using tools like Rest Assured, Ready API, Karate Soap UI & Postman etc. Strong Experience creating automation frameworks using Cucumber, Selenium or similar. Excellent troubleshooting skills, ability to determine the root causes of the identified issues. Knowledge & Experience on JIRA tool is a must. Design, Execute and analyze automation test scripts & test results. Working experience in designing automation framework for microservices based applications Hands-on Experience in designing and implementing continuous testing and integration with CI/CD pipelines Good experience in Database and SQL. Experience in preparation of Test Plan, Test Case and Test Data. Experience in Regression, functional, smoke, integration & sanity testing Execute functional testing, regression testing, and automated testing for the current systems as well as the new suite of systems in development. Profound knowledge of Software Development Life Cycle and Testing life cycle. Other Skills Required: Strong organizational, analytical, critical thinking, and debugging skills Excellent communication skills 6+ years of experience in Test Automation Nice to Have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be considered a strong asset Strong delivery experience with geographically distributed delivery and client teams . What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Technical Skills / Qualifications Required: 6 to 10 years of strong QA expertise. Good understanding and experience in Agile test automation frameworks and approaches. Experience with Playwright is must Experience in UI Automation is a must have. Experience with testing API's ( Rest & Soap protocols) and hands–on experience in API automation framework Experience in testing REST API's and automate API regression test cases using tools like Rest Assured, Ready API, Karate Soap UI & Postman etc. Strong Experience creating automation frameworks using Cucumber, Selenium or similar. Excellent troubleshooting skills, ability to determine the root causes of the identified issues. Knowledge & Experience on JIRA tool is a must. Design, Execute and analyze automation test scripts & test results. Working experience in designing automation framework for microservices based applications Hands-on Experience in designing and implementing continuous testing and integration with CI/CD pipelines Good experience in Database and SQL. Experience in preparation of Test Plan, Test Case and Test Data. Experience in Regression, functional, smoke, integration & sanity testing Execute functional testing, regression testing, and automated testing for the current systems as well as the new suite of systems in development. Profound knowledge of Software Development Life Cycle and Testing life cycle. Other Skills Required: Strong organizational, analytical, critical thinking, and debugging skills Excellent communication skills 6+ years of experience in Test Automation Nice to Have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be considered a strong asset Strong delivery experience with geographically distributed delivery and client teams . What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Description Qualifications Required . Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 5+ years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell, Azure CLI, Python, or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001, SOC 2, GDPR, or HIPAA. Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Technical Lead Established in 2002, Zafin is the award-winning global leader in cloud-based product and pricing solutions for banks, enabling its clients to create and execute innovative products and propositions to respond to market challenges and opportunities at speed. The company is transforming the banking industry—catalyzing core modernization and digital transformation strategies, enabling improved customer experiences, driving revenue, and increasing operational efficiency across the globe. Zafin's platform is proven. The company has high impact installations in place delivering value at more than 30 banks worldwide. Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fuelling innovation, and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. What is the opportunity? Reporting to the Senior Product Architect, the Technical lead will provide solutions to technical issues, and will be responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. Location – Trivandrum , India What will you do? Thoroughly understand the requirements and design. Collaborate with internal teams on various deliverables. Understand High Level Design and prepare the Low-level design (the Integration / Interface modules) for the module assigned. Code reviews and other project documents developed by juniors / peers. Collaborate & work closely with Product teams, Project Managers, Architects, Software Engineers, Business Analysts & QA teams in different locations. Review and report the status of development & proactively address issues/challenges which might impact the timelines. Embed & enforce quality and standards with Development team. Continually improve quality of delivery and capability by building and growing a high-performance team. Review and report the deliverables to manager. Contribute to company's KB and Process improvements. Adhere to company core standards & guidelines. Assign accurate & detailed tasks regularly to the team. Conduct model level effort estimation and integrate for complete application. Performance Engineering, Tuning, and architecting scalable What do I need to succeed? Must have: Bachelor's degree in Computer Science/Engineering, Information Technology, or related field 10+ years of work experience, along with equivalent lead experience. Strong database and query building knowledge across multiple databases Knowledge on Application Servers like JBoss / Websphere / Weblogic. Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be a strong asset. Proficient in core development tools. 8+ years of experience with enterprise software development Product implementation experience Experience with enterprise software development in JAVA, J2EE, Spring and Hibernate Frameworks, Web Services, MQ and REST-based APIs Strong experience in multi-threaded server-side Java programming Proven experience in the use of Eclipse, Maven, Sonar, JUnit tools. Experience working with agile methodologies. JBuilder / Java / Servlets / EJB HTML / DHTML/ Java Script/XML/CSS J2EE / WebLogic/ WebSphere/Spring/Hibernate/Struts/Report framework MS SQL, Oracle, DB 2, OOAD, UML Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / time zones Flexibility with working hours based on team and client needs Nice to have: Strong, clear, and concise written and verbal communication skills Strong interpersonal skills and can foster team collaboration. Out of the box thinking approach ability to conceptualize and articulate new approaches and solutions Ability to collaborate and communicate to achieve positive outcomes Detail-oriented and strong ability to prioritize and meet deadlines. Aptitude to solve problems Ability to conceptualize and articulate new approaches and solutions in analysis at all levels of organization Pro-active and has a strong desire to learn. What's in it for you? If you work with us, we expect you'll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you believe you are up for the challenge, please apply. Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles, retains or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy/. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Technical Lead Established in 2002, Zafin is the award-winning global leader in cloud-based product and pricing solutions for banks, enabling its clients to create and execute innovative products and propositions to respond to market challenges and opportunities at speed. The company is transforming the banking industry—catalyzing core modernization and digital transformation strategies, enabling improved customer experiences, driving revenue, and increasing operational efficiency across the globe. Zafin's platform is proven. The company has high impact installations in place delivering value at more than 30 banks worldwide. Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fuelling innovation, and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. What is the opportunity? Reporting to the Senior Product Architect, the Technical lead will provide solutions to technical issues, and will be responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. Location – Trivandrum , India What will you do? Thoroughly understand the requirements and design. Collaborate with internal teams on various deliverables. Understand High Level Design and prepare the Low-level design (the Integration / Interface modules) for the module assigned. Code reviews and other project documents developed by juniors / peers. Collaborate & work closely with Product teams, Project Managers, Architects, Software Engineers, Business Analysts & QA teams in different locations. Review and report the status of development & proactively address issues/challenges which might impact the timelines. Embed & enforce quality and standards with Development team. Continually improve quality of delivery and capability by building and growing a high-performance team. Review and report the deliverables to manager. Contribute to company's KB and Process improvements. Adhere to company core standards & guidelines. Assign accurate & detailed tasks regularly to the team. Conduct model level effort estimation and integrate for complete application. Performance Engineering, Tuning, and architecting scalable What do I need to succeed? Must have: Bachelor's degree in Computer Science/Engineering, Information Technology, or related field 10+ years of work experience, along with equivalent lead experience. Strong database and query building knowledge across multiple databases Knowledge on Application Servers like JBoss / Websphere / Weblogic. Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be a strong asset. Proficient in core development tools. 8+ years of experience with enterprise software development Product implementation experience Experience with enterprise software development in JAVA, J2EE, Spring and Hibernate Frameworks, Web Services, MQ and REST-based APIs Strong experience in multi-threaded server-side Java programming Proven experience in the use of Eclipse, Maven, Sonar, JUnit tools. Experience working with agile methodologies. JBuilder / Java / Servlets / EJB HTML / DHTML/ Java Script/XML/CSS J2EE / WebLogic/ WebSphere/Spring/Hibernate/Struts/Report framework MS SQL, Oracle, DB 2, OOAD, UML Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / time zones Flexibility with working hours based on team and client needs Nice to have: Strong, clear, and concise written and verbal communication skills Strong interpersonal skills and can foster team collaboration. Out of the box thinking approach ability to conceptualize and articulate new approaches and solutions Ability to collaborate and communicate to achieve positive outcomes Detail-oriented and strong ability to prioritize and meet deadlines. Aptitude to solve problems Ability to conceptualize and articulate new approaches and solutions in analysis at all levels of organization Pro-active and has a strong desire to learn. What's in it for you? If you work with us, we expect you'll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you believe you are up for the challenge, please apply. Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles, retains or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy/. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What's the opportunity? We are looking for a FinOps Analyst to help design and implement financially optimized, scalable, and secure Azure cloud infrastructure. You will integrate FinOps principles, manage cost-effective cloud operations, and collaborate with engineering teams to ensure financial accountability and resource efficiency. Key Responsibilities Cloud Cost Monitoring & Analysis Monitor Azure cost dashboards, usage trends, and budget adherence across multiple subscriptions, accounts, and resource groups. Analyze granular cloud spend data and provide clear insights into resource-level consumption, highlighting trends, anomalies, and cost drivers. Identify unusual cost spikes, unused resources, and underutilized services; recommend optimization actions to improve cloud ROI. Work with engineering and infrastructure teams to align cloud usage with budgeted expectations and suggest tuning of misconfigured or inefficient resources. Reporting & Insights Generate regular reports, executive summaries, and visual dashboards on Azure spend, forecasting, and cost optimization metrics. Support the budgeting and forecasting process for cloud spend with usage-based analytics. Communicate findings and trends clearly to technical and non-technical stakeholders, including flags for areas of concern, overruns, or budget risks. Tools & Platforms Leverage Azure Cost Management and Billing, Azure Advisor, and related Microsoft tools for usage tracking and optimization recommendations. Explore and propose additional tools and scripts (e.g., Power BI, Cost Explorer APIs, or Excel-based automation) to enhance reporting and alerting capabilities. Cross-functional Support Collaborate with cloud operations, DevOps, and engineering teams to implement optimization strategies. Participate in regular cost review meetings and post-mortem analyses when unexpected cost behavior is observed. Required Skills & Qualifications 3 to 5 years of experience Basic to intermediate understanding of Microsoft Azure cloud infrastructure and services (IaaS, PaaS, tagging, subscription management). Hands-on experience with Azure Cost Management tools and dashboards. Proficiency in analyzing large datasets, identifying cost trends, and presenting actionable insights. Strong Excel skills, with comfort handling pivot tables, VLOOKUP/XLOOKUP, and charts. Analytical mindset with keen attention to detail and a proactive approach to problem-solving. Excellent verbal and written communication skills. Bachelor's degree in Finance, Computer Science, Engineering, or related field. Preferred Qualifications Exposure to FinOps principles or formal FinOps certification. Experience working with multi-cloud or large-scale enterprise Azure environments. Familiarity with automation or scripting for reporting purposes (e.g., PowerShell, Python, or Azure CLI). Experience with reporting tools like Power BI, Tableau, or Looker. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What’s the opportunity? We are looking for a FinOps Analyst to help design and implement financially optimized, scalable, and secure Azure cloud infrastructure. You will integrate FinOps principles, manage cost-effective cloud operations, and collaborate with engineering teams to ensure financial accountability and resource efficiency. Key Responsibilities • Cloud Cost Monitoring & Analysis o Monitor Azure cost dashboards, usage trends, and budget adherence across multiple subscriptions, accounts, and resource groups. o Analyze granular cloud spend data and provide clear insights into resource-level consumption, highlighting trends, anomalies, and cost drivers. o Identify unusual cost spikes, unused resources, and underutilized services; recommend optimization actions to improve cloud ROI. o Work with engineering and infrastructure teams to align cloud usage with budgeted expectations and suggest tuning of misconfigured or inefficient resources. • Reporting & Insights o Generate regular reports, executive summaries, and visual dashboards on Azure spend, forecasting, and cost optimization metrics. o Support the budgeting and forecasting process for cloud spend with usage-based analytics. o Communicate findings and trends clearly to technical and non-technical stakeholders, including flags for areas of concern, overruns, or budget risks. • Tools & Platforms o Leverage Azure Cost Management and Billing, Azure Advisor, and related Microsoft tools for usage tracking and optimization recommendations. o Explore and propose additional tools and scripts (e.g., Power BI, Cost Explorer APIs, or Excel-based automation) to enhance reporting and alerting capabilities. • Cross-functional Support o Collaborate with cloud operations, DevOps, and engineering teams to implement optimization strategies. o Participate in regular cost review meetings and post-mortem analyses when unexpected cost behavior is observed. Required Skills & Qualifications 3 to 5 years of experience Basic to intermediate understanding of Microsoft Azure cloud infrastructure and services (IaaS, PaaS, tagging, subscription management). Hands-on experience with Azure Cost Management tools and dashboards. Proficiency in analyzing large datasets, identifying cost trends, and presenting actionable insights. Strong Excel skills, with comfort handling pivot tables, VLOOKUP/XLOOKUP, and charts. Analytical mindset with keen attention to detail and a proactive approach to problem-solving. Excellent verbal and written communication skills. Bachelor’s degree in Finance, Computer Science, Engineering, or related field. Preferred Qualifications Exposure to FinOps principles or formal FinOps certification. Experience working with multi-cloud or large-scale enterprise Azure environments. Familiarity with automation or scripting for reporting purposes (e.g., PowerShell, Python, or Azure CLI). Experience with reporting tools like Power BI, Tableau, or Looker. What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the opportunity? Reporting to the Director, The Product & Pricing Consultant, Business and Integration Services shall be responsible for learning and understanding Zafin product from a functional and integration perspective and will be a part of a collaborative cross-functional squad delivering value to a customer. This will be a customer facing role. What will you do? Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status. What do I need to succeed? Functional experience i n Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain will be an added advantage. Define functional and business architecture within the context of the overall enterprise business framework Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Basic understanding of Cloud architecture, API's and Database Verify configurations as a part of acceptance before software delivery to customer Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, Configuration Good communication What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 7 to 10 years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status. What we expect? 8 + years of Functional experience i n Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain is must. Define functional and business architecture within the context of the overall enterprise business framework Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Verify configurations as a part of acceptance before software delivery to customer Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, Configuration Good communication What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 4 to 6 years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK. Job Summary: We are seeking a proactive and detail-oriented Data Analyst with strong hands-on experience in Power Bi, Dax, Power Query and MS Excel. The ideal candidate will be confident in building and managing operational reports and dashboards, with the ability to work independently and collaboratively across teams. You should be able to turn raw data into meaningful insights and visualizations that support decision-making. A basic understanding of FinOps and Azure Cost Management is preferred, as the role may include supporting cloud cost reporting and analysis. Key Responsibilities: Insight Generation: Dive into raw data, identify trends and anomalies, and translate findings into concise, narrative-driven recommendations for stakeholders. Dashboard Development: Design, build and maintain interactive Power BI reports and data models (DAX, Power Query) that drive operational decision-making. Operational Analytics: Partner with ops leaders to define KPIs, monitor performance (e.g., process metrics, cloud spend), and recommend optimizations. ETL & Data Prep: Extract and transform data using Power Query (Excel & Power BI), ensuring data quality, consistency and scalability. Automations & Tools: Automate routine reporting processes (e.g., scheduled refreshes, alerts) and propose improvements to streamline analytics workflows. Collaboration & Growth: Work cross-functionally, gather requirements, present insights clearly to technical and non-technical audiences, and continuously upskill in data tools and methodologies. Skills and Qualifications: Technical Expertise: Experience: 4+ years in data analytics or business intelligence roles, with demonstrated impact on operational outcomes. Power BI Mastery : Advanced proficiency in Power BI Desktop and Service, strong data modeling skills, complex DAX calculations and Power Query transformations. Data Storytelling : Expert at turning data into compelling visual narratives—using charts, narratives and dashboards to influence decisions. Technical Toolkit: Microsoft Excel (PivotTables, advanced formulas, Power Query) SQL for querying relational databases (preferred) Basic understanding of FinOps and Azure Cost Management for cloud-cost analytics (good to have). Soft Skills: Strong analytical mindset, excellent communication (verbal & written), curious and growth-oriented. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders. Educational Qualification: Minimum of a Bachelor's degree, preferably in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or related discipline What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 4+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Job Summary Zafin is seeking a Cloud Site Reliability Engineer II (CSRE) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. As a CSRE II, you will influence the direction of cloud reliability strategies, mentor junior engineers, and lead significant projects that have a broad organizational impact. This position reports directly to the VP of Cloud Services and requires a proactive, collaborative mindset to achieve operational and strategic objectives. Key Responsibilities Lead and manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Architect and optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learning and innovation. Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred). 12+ years of experience in cloud support, operations, or a related role. Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms. Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift. Proven leadership in managing automated deployment pipelines, including Azure DevOps. Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools. Advanced scripting skills with PowerShell, Python, or similar languages. Extensive experience in incident management and defining SLAs for global production environments. In-depth knowledge of database management, particularly Postgres. Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert). Experience with ITSM tools and processes (e.g., ServiceNow). Comprehensive understanding of security and compliance in cloud environments. Soft Skills Exceptional analytical and problem-solving abilities. Strong leadership and mentoring skills. Advanced communication and collaboration capabilities. Visionary approach to operational innovation and strategic planning.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job descriptions Minimum 4+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.