54 Zafin Jobs

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What's the opportunity? We are looking for a FinOps Analyst to help design and implement financially optimized, scalable, and secure Azure cloud infrastructure. You will integrate FinOps principles, manage cost-effective cloud operations, and collaborate with engineering teams to ensure financial accountability and resource efficiency. Key Responsibilities Cloud Cost Monitoring & Analysis Monitor Azure cost dashboards, usage trends, and budget adherence across multiple subscriptions, accounts, and resource groups. Analyze granular cloud spend data and provide clear insights into resource-level consumption, highlighting trends, anomalies, and cost drivers. Identify unusual cost spikes, unused resources, and underutilized services; recommend optimization actions to improve cloud ROI. Work with engineering and infrastructure teams to align cloud usage with budgeted expectations and suggest tuning of misconfigured or inefficient resources. Reporting & Insights Generate regular reports, executive summaries, and visual dashboards on Azure spend, forecasting, and cost optimization metrics. Support the budgeting and forecasting process for cloud spend with usage-based analytics. Communicate findings and trends clearly to technical and non-technical stakeholders, including flags for areas of concern, overruns, or budget risks. Tools & Platforms Leverage Azure Cost Management and Billing, Azure Advisor, and related Microsoft tools for usage tracking and optimization recommendations. Explore and propose additional tools and scripts (e.g., Power BI, Cost Explorer APIs, or Excel-based automation) to enhance reporting and alerting capabilities. Cross-functional Support Collaborate with cloud operations, DevOps, and engineering teams to implement optimization strategies. Participate in regular cost review meetings and post-mortem analyses when unexpected cost behavior is observed. Required Skills & Qualifications 3 to 5 years of experience Basic to intermediate understanding of Microsoft Azure cloud infrastructure and services (IaaS, PaaS, tagging, subscription management). Hands-on experience with Azure Cost Management tools and dashboards. Proficiency in analyzing large datasets, identifying cost trends, and presenting actionable insights. Strong Excel skills, with comfort handling pivot tables, VLOOKUP/XLOOKUP, and charts. Analytical mindset with keen attention to detail and a proactive approach to problem-solving. Excellent verbal and written communication skills. Bachelor's degree in Finance, Computer Science, Engineering, or related field. Preferred Qualifications Exposure to FinOps principles or formal FinOps certification. Experience working with multi-cloud or large-scale enterprise Azure environments. Familiarity with automation or scripting for reporting purposes (e.g., PowerShell, Python, or Azure CLI). Experience with reporting tools like Power BI, Tableau, or Looker. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What’s the opportunity? We are looking for a FinOps Analyst to help design and implement financially optimized, scalable, and secure Azure cloud infrastructure. You will integrate FinOps principles, manage cost-effective cloud operations, and collaborate with engineering teams to ensure financial accountability and resource efficiency. Key Responsibilities • Cloud Cost Monitoring & Analysis o Monitor Azure cost dashboards, usage trends, and budget adherence across multiple subscriptions, accounts, and resource groups. o Analyze granular cloud spend data and provide clear insights into resource-level consumption, highlighting trends, anomalies, and cost drivers. o Identify unusual cost spikes, unused resources, and underutilized services; recommend optimization actions to improve cloud ROI. o Work with engineering and infrastructure teams to align cloud usage with budgeted expectations and suggest tuning of misconfigured or inefficient resources. • Reporting & Insights o Generate regular reports, executive summaries, and visual dashboards on Azure spend, forecasting, and cost optimization metrics. o Support the budgeting and forecasting process for cloud spend with usage-based analytics. o Communicate findings and trends clearly to technical and non-technical stakeholders, including flags for areas of concern, overruns, or budget risks. • Tools & Platforms o Leverage Azure Cost Management and Billing, Azure Advisor, and related Microsoft tools for usage tracking and optimization recommendations. o Explore and propose additional tools and scripts (e.g., Power BI, Cost Explorer APIs, or Excel-based automation) to enhance reporting and alerting capabilities. • Cross-functional Support o Collaborate with cloud operations, DevOps, and engineering teams to implement optimization strategies. o Participate in regular cost review meetings and post-mortem analyses when unexpected cost behavior is observed. Required Skills & Qualifications 3 to 5 years of experience Basic to intermediate understanding of Microsoft Azure cloud infrastructure and services (IaaS, PaaS, tagging, subscription management). Hands-on experience with Azure Cost Management tools and dashboards. Proficiency in analyzing large datasets, identifying cost trends, and presenting actionable insights. Strong Excel skills, with comfort handling pivot tables, VLOOKUP/XLOOKUP, and charts. Analytical mindset with keen attention to detail and a proactive approach to problem-solving. Excellent verbal and written communication skills. Bachelor’s degree in Finance, Computer Science, Engineering, or related field. Preferred Qualifications Exposure to FinOps principles or formal FinOps certification. Experience working with multi-cloud or large-scale enterprise Azure environments. Familiarity with automation or scripting for reporting purposes (e.g., PowerShell, Python, or Azure CLI). Experience with reporting tools like Power BI, Tableau, or Looker. What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the opportunity? Reporting to the Director, The Product & Pricing Consultant, Business and Integration Services shall be responsible for learning and understanding Zafin product from a functional and integration perspective and will be a part of a collaborative cross-functional squad delivering value to a customer. This will be a customer facing role. What will you do? Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status. What do I need to succeed? Functional experience i n Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain will be an added advantage. Define functional and business architecture within the context of the overall enterprise business framework Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Basic understanding of Cloud architecture, API's and Database Verify configurations as a part of acceptance before software delivery to customer Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, Configuration Good communication What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 7 to 10 years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status. What we expect? 8 + years of Functional experience i n Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain is must. Define functional and business architecture within the context of the overall enterprise business framework Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Verify configurations as a part of acceptance before software delivery to customer Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, Configuration Good communication What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 4 to 6 years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK. Job Summary: We are seeking a proactive and detail-oriented Data Analyst with strong hands-on experience in Power Bi, Dax, Power Query and MS Excel. The ideal candidate will be confident in building and managing operational reports and dashboards, with the ability to work independently and collaboratively across teams. You should be able to turn raw data into meaningful insights and visualizations that support decision-making. A basic understanding of FinOps and Azure Cost Management is preferred, as the role may include supporting cloud cost reporting and analysis. Key Responsibilities: Insight Generation: Dive into raw data, identify trends and anomalies, and translate findings into concise, narrative-driven recommendations for stakeholders. Dashboard Development: Design, build and maintain interactive Power BI reports and data models (DAX, Power Query) that drive operational decision-making. Operational Analytics: Partner with ops leaders to define KPIs, monitor performance (e.g., process metrics, cloud spend), and recommend optimizations. ETL & Data Prep: Extract and transform data using Power Query (Excel & Power BI), ensuring data quality, consistency and scalability. Automations & Tools: Automate routine reporting processes (e.g., scheduled refreshes, alerts) and propose improvements to streamline analytics workflows. Collaboration & Growth: Work cross-functionally, gather requirements, present insights clearly to technical and non-technical audiences, and continuously upskill in data tools and methodologies. Skills and Qualifications: Technical Expertise: Experience: 4+ years in data analytics or business intelligence roles, with demonstrated impact on operational outcomes. Power BI Mastery : Advanced proficiency in Power BI Desktop and Service, strong data modeling skills, complex DAX calculations and Power Query transformations. Data Storytelling : Expert at turning data into compelling visual narratives—using charts, narratives and dashboards to influence decisions. Technical Toolkit: Microsoft Excel (PivotTables, advanced formulas, Power Query) SQL for querying relational databases (preferred) Basic understanding of FinOps and Azure Cost Management for cloud-cost analytics (good to have). Soft Skills: Strong analytical mindset, excellent communication (verbal & written), curious and growth-oriented. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders. Educational Qualification: Minimum of a Bachelor's degree, preferably in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or related discipline What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 4+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Job Summary Zafin is seeking a Cloud Site Reliability Engineer II (CSRE) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. As a CSRE II, you will influence the direction of cloud reliability strategies, mentor junior engineers, and lead significant projects that have a broad organizational impact. This position reports directly to the VP of Cloud Services and requires a proactive, collaborative mindset to achieve operational and strategic objectives. Key Responsibilities Lead and manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Architect and optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learning and innovation. Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred). 12+ years of experience in cloud support, operations, or a related role. Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms. Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift. Proven leadership in managing automated deployment pipelines, including Azure DevOps. Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools. Advanced scripting skills with PowerShell, Python, or similar languages. Extensive experience in incident management and defining SLAs for global production environments. In-depth knowledge of database management, particularly Postgres. Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert). Experience with ITSM tools and processes (e.g., ServiceNow). Comprehensive understanding of security and compliance in cloud environments. Soft Skills Exceptional analytical and problem-solving abilities. Strong leadership and mentoring skills. Advanced communication and collaboration capabilities. Visionary approach to operational innovation and strategic planning.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job descriptions Minimum 4+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolve customer and market needs. Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK. Job Description Major Responsibilities: Monitor incoming customer data in the form of batches in both production and non production environment Monitor applications via dashboards or logging systems to verify business as usual operations First level triaging of batch errors Drive manual recurring processes of the batch Communicate proactively with customers and internal team members to resolve service requests Keep the ticketing system updated with the support of client care team at all times with clear and concise information Regular updates with in the Zafin team on the progress of customer data input and output Adhere to support process defined for customer services Support team in developing customer knowledge base Key Performance Indicators (KPIs): TBA by Manager as per periodic Goal Setting Guidelines include Clarity in thoughts and action : Written and Verbal Demonstrate proactivity Demonstrate follow-ups and follow-throughs Client facing presentation ability On-time, every time Proactive collaborative updates for team consumption without fail in designated channels Working Conditions: Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Minimum Required Technical Skills / Qualifications Knowledge, Education, Training Degree in computer science, engineering, or equivalent experience. Microsoft Azure Fundamental certification / Knowledge in cloud computing Experience 1 plus years of experience in a Customer Service role Familiarity/experience with process methodologies used in software industry Familiarity working with ticketing systems and batch monitoring Technical Skills Microsoft Excel, Word, PowerPoint, Use of Wikis Must be able to use a web-based trouble ticketing system Minimum Required Behavioural / Soft Skills Communication Customer facing skills: Greet, Address, Explain, Facilitate, Coordinate Strong, clear, and concise written and verbal communication skills Ability to communicate effectively at all levels of the organization Strong interpersonal skills and can foster team collaboration. Problem Solving and Execution Aptitude to solve problems with an ability to conceptualize and articulate new approaches and solutions. Detail-oriented Strong ability to prioritize and meet deadlines Able to work under stress and conflicting timelines, when necessary Pro-active and has a strong desire to learn. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fueling innovation and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. What is the opportunity? Reporting to the Director, Cloud Support, Manager, Cloud Support will support and align efforts to meet customer needs. The candidate will work with the different internal team (cross functional and operational) to ensure seamless support to client needs Location: Trivandrum Major Responsibilities: Work with senior team members to plan, organize, coordinate, execute projects and Initiatives Manage meetings, document interactions with actions and next steps Diligence in follow-up and follow-through Create, update, present project plans Organize work to achieve positive outcomes Encourage use of agile work management processes Facilitate weekly, bi-weekly sprints for the team(s) assigned Help team members prioritize workload. Maintain a healthy team by empowering, motivating, and building trust Set goals for team members Present weekly progress reports Have good control on the work management process to adapt and course correct with agility Identify improvement areas, plan, and execute improvement items Summarize problems at hand for senior stakeholder consumption Prepare and participate in status meetings, governance meetings Setup, coordinate and manage triage sessions with customers and partners Work with the different internal team (cross functional and operational) to ensure seamless support to client needs Must be able to technically guide the team Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Coach, guide, mentor other members of the team/organization Support team in developing process knowledge base Setup knowledge base for the team to refer and enrich It continuously Lead from the front Key Performance Indicators (KPIs): Clarity in thoughts and action: Written and Verbal Demonstrate ability to walkthrough the product/project functionality to an internal/external audience Demonstrate process adherence for all change management activities Demonstrate proactivity Demonstrate follow-ups and follow-throughs Client facing presentation ability Independently manage client expectations Client/Partner engagement - Drive/Attend Weekly/Monthly meetings with client Deliberate RCA discussions with client Internal stakeholder management and updates Closely work with Product team to align on production issues, and push for product release for timely delivery to client. Systematic team management and proper guidance/direction to the team. Working Conditions: Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Minimum Required Technical Skills / Qualifications Knowledge, Education, Training: Degree in computer science, engineering, business administration or equivalent experience Industry accepted certifications in management space Must be familiar with our product or a product used by financial institutions in a similar space Experience: Multiple years of experience working with customers and partners Domain knowledge of banking and financial institutions and/or large enterprise IT environment is desirable Experience in leading techno functional discussions with client. Knowledge of cloud concepts Technical: Agile, Scrum experience Experience with process methodologies used in software industry Good understanding of java based technical implementations, deployments and troubleshooting Strong in database concepts Microsoft Excel, Word, PowerPoint, Wiki, Planning software, Agile project management tools Must be able to use and work with user interface-based applications Communication: Strong, clear, and concise written and verbal communication skills Ability to communicate effectively at all levels of the organization Customer facing skills: Connect, Engage, Listen, Explain, Facilitate, Coordinate, Follow-through Interpersonal Skills: Strong interpersonal skills and can foster team collaboration. What's in it for you? If you work with us, we expect you'll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at Zafin. Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles, retains or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy/. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK. Job Summary: We are seeking a proactive and detail-oriented Data Analyst with strong hands-on experience in Power Bi, Dax, Power Query and MS Excel. The ideal candidate will be confident in building and managing operational reports and dashboards, with the ability to work independently and collaboratively across teams. You should be able to turn raw data into meaningful insights and visualizations that support decision-making. A basic understanding of FinOps and Azure Cost Management is preferred, as the role may include supporting cloud cost reporting and analysis. Key Responsibilities: Insight Generation: Dive into raw data, identify trends and anomalies, and translate findings into concise, narrative-driven recommendations for stakeholders. Dashboard Development: Design, build and maintain interactive Power BI reports and data models (DAX, Power Query) that drive operational decision-making. Operational Analytics: Partner with ops leaders to define KPIs, monitor performance (e.g., process metrics, cloud spend), and recommend optimizations. ETL & Data Prep: Extract and transform data using Power Query (Excel & Power BI), ensuring data quality, consistency and scalability. Automations & Tools: Automate routine reporting processes (e.g., scheduled refreshes, alerts) and propose improvements to streamline analytics workflows. Collaboration & Growth: Work cross-functionally, gather requirements, present insights clearly to technical and non-technical audiences, and continuously upskill in data tools and methodologies. Skills and Qualifications: Technical Expertise: Experience: 4+ years in data analytics or business intelligence roles, with demonstrated impact on operational outcomes. Power BI Mastery : Advanced proficiency in Power BI Desktop and Service, strong data modeling skills, complex DAX calculations and Power Query transformations. Data Storytelling : Expert at turning data into compelling visual narratives—using charts, narratives and dashboards to influence decisions. Technical Toolkit: Microsoft Excel (PivotTables, advanced formulas, Power Query) SQL for querying relational databases (preferred) Basic understanding of FinOps and Azure Cost Management for cloud-cost analytics (good to have). Soft Skills: Strong analytical mindset, excellent communication (verbal & written), curious and growth-oriented. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders. Educational Qualification: Minimum of a Bachelor's degree, preferably in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or related discipline What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Technical Skills / Qualifications Required: 6 to 10 years of strong QA expertise. Good understanding and experience in Agile test automation frameworks and approaches. Experience with Playwright is must Experience in UI Automation is a must have. Experience with testing API's ( Rest & Soap protocols) and hands–on experience in API automation framework Experience in testing REST API's and automate API regression test cases using tools like Rest Assured, Ready API, Karate Soap UI & Postman etc. Strong Experience creating automation frameworks using Cucumber, Selenium or similar. Excellent troubleshooting skills, ability to determine the root causes of the identified issues. Knowledge & Experience on JIRA tool is a must. Design, Execute and analyze automation test scripts & test results. Working experience in designing automation framework for microservices based applications Hands-on Experience in designing and implementing continuous testing and integration with CI/CD pipelines Good experience in Database and SQL. Experience in preparation of Test Plan, Test Case and Test Data. Experience in Regression, functional, smoke, integration & sanity testing Execute functional testing, regression testing, and automated testing for the current systems as well as the new suite of systems in development. Profound knowledge of Software Development Life Cycle and Testing life cycle. Other Skills Required: Strong organizational, analytical, critical thinking, and debugging skills Excellent communication skills 6+ years of experience in Test Automation Nice to Have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be considered a strong asset Strong delivery experience with geographically distributed delivery and client teams . What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalised customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centred around customer value. Job Objective: We are looking for a dynamic Senior Talent Acquisition Specialist to drive hiring efforts across organisation. In this role, you will partner closely with stakeholders to execute a talent acquisition strategy that attracts and hires top talented professionals. Role Overview: Based at our Thiruvananthapuram, KL India headquarters, this role focuses on recruiting Top talent. It offers a unique opportunity to gain exposure to both traditional and startup hiring methodologies, making it ideal for an enthusiastic recruitment professional eager to drive impactful hiring strategies. Key Responsibilities: Talent Acquisition : Recruitment strategies aligned with business goals to ensure a strong Top talent pipeline. End-to-End Recruitment : Manage job postings, sourcing, screening, and interview coordination. Hiring Channels : Leverage multiple sourcing avenues, including Headhunting, job portals, network-sourcing, and referrals. Market Intelligence : Stay updated on industry trends and best practices in recruitment to maintain a competitive edge. Data & Reporting : Utilise recruitment analytics to track performance, optimise processes, and report on key hiring metrics. Required Skills & Experience: Any graduate degree with 5 to 8 years of experience in talent acquisition. Proven experience in headhunting is mandatory. Exposure to startup hiring environments is a plus. Strong understanding of Applicant Tracking Systems (ATS) and recruitment technology. Ability to influence stakeholders and drive hiring decisions with a data-driven approach. If you're a passionate recruiter with a knack for hiring top talent and a data-driven mindset, we’d love to hear from you! What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the opportunity? As a Technology Support Engineer within Technology Group, you will learn, grow, and contribute as part of a highly competent global team, supporting a leading-edge mixed cloud and on-premises environment. This role is accountable for maintaining the cloud applications and platforms as well as on-premises infrastructure for the organization. This role is responsible for identifying and resolving any issues in the domain delivering an excellent end-user experience. This role will be based in India Trivandrum, but will be working during PST hours (Pacific Time) to support Global operations. Reports to This role reports to the Manager, Systems and Technology. What will you do? Perform implementation, administration and support responsibilities for cloud applications, platforms and systems including, but not limited to the below : Microsoft 365 o Microsoft Azure cloud / Microsoft End Point management / Intune / Windows and Linux technology stack / Active Directory o Atlassian products – Jira, Confluence o Network Administration (routers, firewalls, switches) / Security Patching & Vulnerability management / Backups and Restores / Maintain security, backup, and redundancy strategies o Provisioning of end users devices o Software distribution / Upgrades, repairs, and preventive maintenance on IT equipments / System security Provide Help Desk support, including: Provide support to end users experiencing hardware, software, and networking issues on-site or via remote-access systems. / Incident response and service request management / Research, diagnose, troubleshoot and identify solutions to resolve system issues / Collaborate well with stakeholders across the globe and within the team to ensure time-bound resolution of issues and service requests / Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams / Ensure proper recording, documentation, and closure of support tickets as per IT Service Management standards, adhering to SLA's. Adhere to established Change Management process standards Participate in Team Meetings, Project Sprints, and other collaborations. Work on complex technical projects in an Agile environment. End user training for employees Prepare user documentation, procedures, and relevant training materials. Assist in statistical data capture of key metrics for IT reporting Research and report on new technologies that would help the organization to meet new and ever-changing business goals and requirements. Proactive issue remediation and service mindset to maintain excellent end user experience What do I need to succeed? Degree in Computer Science, Engineering or equivalent 4-8 years of proven working experience in the field of IT administration Sound knowledge in cloud concepts and working experience in at least one cloud platform, preferably Microsoft Azure Experience in administering Microsoft 365 suite of applications Solid experience with Infrastructure components (Compute, Storage, Networking, virtualization) Familiarity with Atlassian Jira and Confluence Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards Good interpersonal skills with excellent written and verbal communication skills A genuine passion for technology A love for helping people and solving problems An instinct to communicate and collaborate with others A desire to work hard, learn, and grow Ability to multi-task with strong attention to detail and follow-up skills Strong work ethic and flexible to take on varied responsibilities Must be willing to work on roaster based rotational shift to provide overlapping time zone support What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

P2 C1 TSTS We are seeking an experienced BFS Consultant with good expertise in Merchant Services, specifically in pricing and billing transformation programs. The ideal candidate will have solid experience working as a Business Analyst in banking domain engagements, particularly in leadto deal areas. This role is focused on designing and supporting scalable, rules based pricing and billing solutions using industry leading tools and frameworks. The consultant will work in Agile environments, engaging closely with cross functional business and technology teams to deliver impactful transformation programs. Key Responsibilities Act as a Business Analyst Subject Matter Expert SME in pricing, billing, and fee management programs within Merchant Services. Gather and document business requirements related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition. Develop BRDs, functional specifications, pricing models, and user stories aligned with Agile delivery practices. Manage and prioritize product backlogs, support sprint planning, and collaborate with technology teams using JIRA and Confluence. Partner with product owners, finance, risk, and operations teams to define flexible and scalable pricing billing models. Contribute to pricing platform projects, including integration with CRM, ERP, and downstream billing systems. Track industry trends in tiered, subscription, usage based, and dynamic pricing models, as well as fee optimization strategies. Support business development efforts including client presentations, proposals, and RFP responses for pricing transformation initiatives. Mandatory Skills, Qualifications And Experience Experience as a Business Analyst in banking domain engagements, preferably in lead to deal areas. Hands on expertise in Merchant Services, with strong experience in pricing and billing transformations. Hands-on experience with pricing billing platforms such as SunTec Xelerate, Zafin, Brilliance Financials, or CSG. Strong documentation and modeling skills including user stories, BRDs, and pricing models. Proficiency in Agile methodologies, including backlog management and sprint planning using JIRA and Confluence. Knowledge of system integration between pricing platforms and CRM ERP systems. Excellent analytical, problem solving, and client communication skills. Bachelors degree in Business, Finance, Computer Science, or a related field. 5 10 years of experience in banking or financial services consulting, with a focus on pricing and billing systems. Proven experience supporting large scale transformation programs in Merchant Services. Show more Show less

P2 C1 TSTS Business Analysis and Requirements Gathering Collaborate with stakeholders to understand and document business needs related to product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition. Documentation & Agile Support Prepare Business Requirement Documents BRDs, functional specifications, pricing models, and user stories to support agile delivery frameworks. Manage product backlogs and support sprint planning using tools like JIRA, Confluence, and Azure DevOps ADO Stakeholder Collaboration: Work closely with business product owners, finance, risk, and operations teams to design flexible, rules driven, and scalable pricing and billing solutions. Platform Integration Support: Assist in pricing platform projects, including requirements mapping, configuration, integration with CRM LOS ERP Core Banking systems, and downstream billing workflows. Practice Development & Thought LeadershipContribute to practice development through the creation of pricing accelerators, templates, and white papers. Represent Virtusa in pricing and billing forums and help prepare client demos, proposals, and RFP responses focused on downstream pricing implementation and modernization opportunities. Industry Awareness: Maintain an understanding of industry standards and trends across billing models tiered, usage based, subscription fee optimization strategies, and dynamic pricing techniques. Educational Background Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience Minimum of 5 7 years of experience in business analysis within the banking or financial services industry, with a focus on cash management. Technical Proficiency: Experience with major pricing and billing solutions (e.g., SunTec - Xelerate, Zafin, Brilliance Financials, CSG) is a strong plus. Proficiency in tools such as JIRA, Confluence, and Azure DevOps (ADO). Domain Knowledge: Strong knowledge of cash management processes and systems, including ACH, wire transfers, and bank reconciliation. Skills: Excellent analytical, problem-solving, and documentation skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Methodologies: Experience with Agile methodologies and tools is a plus. Show more Show less

P2 C1 TSTS Act as a Business Analyst/Subject Matter Expert on pricing, billing, and fee management programs within Merchant Services. Gather and document business requirements around product pricing, relationship pricing, billing structures, fee waivers, discounts, and revenue recognition. Create BRDs, functional specifications, pricing models, and user stories aligned with Agile delivery practices. Manage product backlogs and support sprint planning and delivery in collaboration with technology teams using JIRA and Confluence. Collaborate with product owners, finance, risk, and operations teams to define flexible and scalable pricing/billing models. Support pricing platform projects including integration with CRM, ERP, and downstream billing systems. Track industry trends in billing models (tiered, subscription, usage-based), dynamic pricing, and fee optimization strategies. Contribute to internal accelerators, templates, whitepapers, and represent the organization in client and industry forums. Assist with client presentations, proposals, and RFP responses tied to pricing transformation initiatives. Banking Domain Experience Is Required, Preferably In Lead-to-deal Area. Strong expertise in Merchant Services, with deep understanding of pricing and billing transformations. Hands-on experience working with at least one major pricing/billing solution such as SunTec Xelerate, Zafin, Brilliance Financials, or CSG. Proven ability to produce clear documentation, user stories, and models that support complex pricing workflows. Experience working in Agile environments using tools like JIRA and Confluence. Knowledge of billing integration with CRM/ERP systems. Strong analytical, problem solving, and client communication skills. Qualifications Bachelor s degree in Business, Finance, Computer Science, or related field. 510 years of experience in banking or financial services consulting, preferably with a focus on pricing and billing systems. Prior experience supporting large transformation programs in Merchant Services Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What will you do? Research and gather insights, understand user needs and behaviours Produce compelling designs, create wireframes, prototypes, and interactions that efficiently communicate design, as well as create concepts to support product ideation Organize and structure complex information in a way that is intuitive and easy for users to navigate Present and articulate the thinking behind your work, be proactive and conduct regular design reviews and capture feedback from key stakeholders to iterate, and improve on designs Apply human-centered design methods, and W3C (AA+) accessibility standards, to craft inclusive, industry-leading B2B banking experiences, from start to finish Contribute to and use the design system to ensure consistency across products Collaborate with other designers to develop solutions that enhance the user experience Use industry knowledge, understand the technical and business aspects of the product to find ways to improve it Manage the design workload and ensure timely delivery of products in an Agile environment, working closely with product managers and delivery teams Work with cross-functional teams across different locations, ensuring clear communication and effective problem-solving Stay up-to-date with the latest design trends and tools through continuous learning Minimum Requirements Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or similar field, or equivalent experience A portfolio or website showcasing your work in product UX/UI design 5+ years of experience designing digital products in the banking industry 5+ years of experience in end-to-end product design 3+ years of experience working in large cross-functional teams Proficiency in Figma and other industry-standard design tools Proven ability to deliver high-quality banking products Preferred Qualifications Experience creating cohesive, visually appealing product experiences with attention to detail Ability to manage multiple priorities and projects at once Skill in understanding and communicating design and technical trade-offs Openness to feedback and a commitment to continuous improvement Knowledge of software development, modern technologies, and frameworks Comfort working independently and in team settings Excellent communication skills Nice to have Experience with modular design Experience with Prime React and related frameworks Experience designing for high-volume data processing web applications Strong problem-solving skills to address complex UX and technical challenges What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Who we are Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. Minimum 6+ years of Experience in Production Application Support – techno functional, understand the product functions and features Experience in supporting client integration testing, preferable (SIT, UAT) Test and replicate production/non-production application issues, analyse logs and find the root cause. Experience in deployment – Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome) Knowledge of basic database queries(oracle/ postgresql/ MySQL) Good communication skills – verbal and written Right attitude towards work Play the role of an incident manager Communicate and collaborate on service requests/incidents raised by/for our customers Learn and understand how our product services are delivered to customers Learn and understand our product from a functional and integration perspective Be part of a collaborative cross-functional team delivering value to a customer Lead and perform in a customer facing role What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fueling innovation and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. What is the opportunity? This role is at the intersection of banking and analytics. It requires diving deep into the banking domain to understand and define the metrics, and into the technical domain to implement and present the metrics through business intelligence tools. We're building a next-generation analytics product to help banks maximize the financial wellness of their clients. The product is ambitious - that's why we're looking for a team member who is laterally skilled and comfortable with ambiguity. Reporting to the Senior Vice President, Analytics as part of the Zafin Product Team, you are a data-visualization subject matter expert who can define and implement the insights to be embedded in the product using data visualization tools (DataViz) and applying analytics expertise to make an impact. If storytelling with data is a passion of yours, and data visualization and analytics expertise is what has enabled you to reach your current level in your career - you should take a look at how we do it on one of the most advanced banking technology products in the market today - connect with us to learn more. Location – Chennai or Trivandrum India Purpose of the Role As a Software Engineer – APIs & Data Services, you will own the "last mile" that transforms data pipelines into polished, product-ready APIs and lightweight microservices. Working alongside data engineers and product managers, you will deliver features that power capabilities like Dynamic Cohorts, Signals, and our GPT-powered release notes assistant. What You'll Build & Run Approximate Focus: 60% API / 40% Data Focus Area Typical Work Product-Facing APIs Design REST/GraphQL endpoints for cohort, feature-flag, and release-notes data. Build microservices in Java/Kotlin (Spring Boot or Vert.x) or Python (FastAPI) with production-grade SLAs. Schema & Contract Management Manage JSON/Avro/Protobuf schemas, generate client SDKs, and enforce compatibility through CI/CD pipelines. Data-Ops Integration Interface with Delta Lake tables in Databricks using Spark/JDBC. Transform datasets with PySpark or Spark SQL and surface them via APIs. Pipeline Stewardship Extend Airflow 2.x DAGs (Python), orchestrate upstream Spark jobs, and manage downstream triggers. Develop custom operators as needed. DevOps & Quality Manage GitHub Actions, Docker containers, Kubernetes manifests, and Datadog dashboards to ensure service reliability. LLM & AI Features Enable prompt engineering and embeddings exposure via APIs; experiment with tools like OpenAI, LangChain, or LangChain4j to support product innovation. About You You're a language-flexible engineer with a solid grasp of system design and the discipline to ship robust, well-documented, and observable software. You're curious, driven, and passionate about building infrastructure that scales with evolving product needs. Mandatory Skills 4 to 6 years of professional experience in Java (11+) and Spring Boot Solid command of API design principles (REST, OpenAPI, GraphQL) Proficiency in SQL databases Experience with Docker, Git, and JUnit Hands-on knowledge of low-level design (LLD) and system design fundamentals Highly Preferred / Optional Skills Working experience with Apache Airflow Familiarity with cloud deployment (e.g., Azure AKS, GCP, AWS) Exposure to Kubernetes and microservice orchestration Frontend/UI experience in any modern framework (e.g., React, Angular) Experience with Python (FastAPI, Flask) Good-to-Have Skills CI/CD pipeline development using GitHub Actions Familiarity with code reviews, HLD, and architectural discussions Experience integrating with LLM APIs like OpenAI and building prompt-based systems Exposure to schema validation tools such as Pydantic, Jackson, Protobuf Monitoring and alerting with Datadog, Prometheus, or equivalent What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Description Qualifications Required . Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 7+ years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell, Azure CLI, Python, or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001, SOC 2, GDPR, or HIPAA. Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company's growth, fueling innovation and ensuring Zafin's enduring value as a leading provider of cloud-based solutions to the financial services sector. Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a "Great Place to Work". The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company's culture is driven by strategy and focused on execution. We make and keep our commitments. What is the opportunity? Reporting to the Senior Vice President, the Senior Technology and Integration Services, the Integration Consultant will work in multiple client-facing projects to enable SaaS onboarding. You will act as the technical go-to person for SaaS onboarding and a thought leader on Zafin integration paradigms and its best practices across multiple cloud platforms. You will have ample opportunities to field your best communication, technical, and organizational skills to take a SaaS project from initiation to go-live. You will represent client interests internally to enhance process, product, documentation, and delivery experience. You will interact with senior technical leaderships on the client-side and present and align them with solution approaches. You will interact with multiple internal stakeholders to achieve alignment across various project goals and delivery targets. Location: India . What will you do? Interact and collaborate with customers and partners to define the integration landscape. Define the logical sequence of integration activities for a SaaS onboarding project. Coordinate with the product development team to implement recommended integration strategies. Improve overall project delivery experience and go-live time by improving process and documentation. Support cloud infrastructure and system components required for integration. Lead the identification, isolation, resolution, and communication of issues within a client environment. What do I need to succeed? Must have: Worked on at least one end to end SaaS implementation project. 4 to 6 years of application and data integration experience. Experience with clustering and high availability configurations. Agile experience. Designed an end-to-end scalable microservices-based integration solution. Broad exposure to different technology stacks involved in a SaaS delivery model. Broad and in-depth knowledge of: Microservices design patterns , service orchestration, and inter-service communication (REST, gRPC, message queues). data integration concepts and tools network protocol stacks and related integration paradigms security postures in integration technology stacks API design and API based integration Azure , AWS and GCP public cloud platforms and provided services and their integration approaches Integration frameworks used by SaaS Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. Skilled technical documenter. Solution designer at heart. Experience in using modeling tools to create effective architecture views. Strong organizational, analytical, critical thinking, and debugging skills. Excellent communication skills. Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project. Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement. Broad picture minded - one who sees the end-to-end solution of a project. Nice to have: Domain knowledge of banking and financial institutions and/or large enterprise IT environment. Strong delivery experience with geographically distributed delivery and client teams. Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers. What's in it for you? If you work with us, we expect you'll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at Zafin. Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles, retains or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy/. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Description Qualifications Required . Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 5+ years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell, Azure CLI, Python, or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001, SOC 2, GDPR, or HIPAA. Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less