Digital Marketing Project Manager

Designation: Digital Marketing Project Manager (Client Communication & Strategy)

Overview: A results-driven Digital Marketing Project Manager with proven expertise in overseeing multi-channel marketing projects, managing client relationships, and ensuring seamless campaign execution. Skilled at translating client requirements into actionable marketing strategies, coordinating cross-functional teams, and ensuring timely delivery of high-quality outcomes. Strong interpersonal skills enable clear communication with clients, fostering trust and long-term partnerships.

Key Skills:

Project Management:

• End-to-end ownership of marketing projects from planning to execution.
• Skilled in creating timelines, assigning tasks, and ensuring deadlines are met.
• Proficient in managing multiple projects simultaneously without compromising quality.

Client Communication & Relationship Management:

• Direct liaison between clients and internal teams, ensuring clarity of objectives and expectations.
• Ability to present strategies, progress reports, and performance insights in a clear, client-friendly manner.
• Skilled in managing feedback, resolving concerns, and maintaining long-term client trust.

Campaign Coordination:

• Oversee the execution of PPC, SMM, SEO, email/SMS, and other campaigns handled by specialists.
• Ensure marketing activities align with client goals and brand identity.
• Coordinate deliverables across design, development, and content teams.

Strategy & Planning:

• Translate client business objectives into actionable marketing roadmaps.
• Guide channel specialists to execute strategies effectively.
• Monitor performance to identify optimization opportunities.

Data Reporting & Insights:

• Review performance reports from various marketing channels.
• Translate data into actionable insights for both internal teams and clients.
• Ensure stakeholders have a clear understanding of campaign ROI and progress.

Team Leadership:

• Lead cross-functional teams, providing direction and support to ensure project success.
• Mentor junior members on process adherence, client communication, and quality delivery.

Responsibilities:

• Act as the main point of contact for assigned clients, managing all communications and updates.
• Develop and oversee project plans, ensuring timely and accurate delivery of campaigns.
• Coordinate with internal specialists (PPC, SEO, content, design) to align efforts.
• Conduct regular client calls and presentations to share performance updates and strategy refinements.
• Ensure all deliverables meet quality standards and brand guidelines.
• Track project milestones and proactively address risks or delays.
• Stay updated on marketing trends to recommend new opportunities to clients.

Qualifications:

• Bachelor’s degree in Marketing, Business, or related field.
• 8–12 years of experience in digital marketing, with at least 4+ years in a project/client management role.
• Strong knowledge of marketing channels (PPC, SEO, Email/SMS, Social Media) to guide execution teams.
• Proficiency in project management tools (Asana, Trello, Monday.com) and CRM platforms.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Soft Skills:

• Exceptional project management abilities to juggle multiple clients and campaigns.
• Strong problem-solving skills and a proactive mindset.
• High adaptability in a fast-paced environment.
• Relationship-building skills to foster long-term client engagement.

Serious candidates may apply at Indeed or share resume at Email: hr@softsystemsolution.com

Regards,

Hiring Manager

Soft System Solution

Job Types: Full-time, Permanent

Benefits:

• Flexible schedule
• Provident Fund

Experience:

• Digital Marketing: 8 years (Required)

Work Location: In person