Posted:2 hours ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and maintain the bank's digital banking platform, including online and mobile channels. Develop and implement new digital banking products and services to enhance customer engagement. Collaborate with cross-functional teams to ensure seamless integration of digital banking solutions. Analyze market trends and competitor activity to identify opportunities for growth. Provide exceptional customer service and support through various digital communication channels. Monitor and report on key performance indicators (KPIs) to measure the success of digital banking initiatives. Job Requirements Strong understanding of digital banking principles, technologies, and best practices. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficiency in using digital banking platforms, such as Neo, is highly desirable. Ability to analyze data and make informed decisions to drive business outcomes. Experience in managing multiple projects simultaneously, with strong organizational and time management skills. Knowledge of regulatory requirements and industry standards governing digital banking operations.
Equitas Small Finance Bank
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