Digital Banking Officer

Job Description

We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in digital banking. Roles and Responsibility Manage and maintain the bank's digital platforms, including website and mobile applications. Develop and implement strategies to increase online sales and customer engagement. Provide excellent customer service through various digital channels. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong knowledge of digital banking platforms and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience with CRM software and data analysis tools. Ability to adapt to changing priorities and workflows.