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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Product Development Specialist at one of the world's most innovative financial organizations, you will have the opportunity to unleash your expertise in product development and optimization. By leveraging user research, analyzing metrics, and collaborating across various teams, you will play a key role in identifying new product opportunities that meet the needs of customers and the market. Your responsibilities will include partnering with the Product Manager to conduct user research and discovery, considering the implications of new product features, and supporting the strategic product roadmap with insights from user research and market analysis. Additionally, you will be responsible for tracking and evaluating product metrics, writing requirements, epics, and user stories to support product development. To excel in this role, you should have at least 3 years of experience in product management or a related domain area. Proficient knowledge of the product development life cycle, Agile development, and technical solution design is essential. Experience in product life cycle activities such as discovery and requirements definition is also required. Developing knowledge of data analytics and data literacy will be beneficial for this position. You should have prior experience working closely with UX/UI teams to enhance the user experience and ensure that the application is intuitive and user-friendly. Collaboration with QA/UAT teams to define testing strategies and ensure quality standards are met before deployment is also a key aspect of this role. Preferred qualifications for this position include a Master's degree in STEM or business management. Certifications such as Agile product ownership, BABOK, and design thinking are considered a plus. Experience in the digital banking domain would also be advantageous for this role.,
Posted 1 day ago
3.0 - 8.0 years
3 - 9 Lacs
Bengaluru, Karnataka, India
On-site
Roles & Responsibilities: Business Development & Portfolio Management Generate and grow CASA balances and fee income by effectively managing existing portfolios and acquiring new-to-bank (NTB) clients Provide tailored transaction banking solutions including Collection and Payment Management Services (CMS) for corporate and government clients Product Knowledge & Market Analysis Possess thorough knowledge of digital banking products and services to offer relevant solutions Gather and analyze market intelligence on segment performance to adapt strategies accordingly Strategy & Product Development Provide valuable inputs on sales and business strategy to the product team for developing and innovating transaction banking products and services Articulate and execute comprehensive business strategies focusing on product development and sales growth Stakeholder Collaboration & Client Solutions Work closely with service delivery, operations, product teams, and other internal stakeholders to ensure seamless client experience and solution delivery Identify and establish strategic alliances to deliver innovative banking solutions to clients
Posted 3 days ago
3.0 - 8.0 years
4 - 9 Lacs
Bengaluru, Karnataka, India
On-site
Role & Responsibilities: Generate and grow CASA balances and fee income Scope and expand business from the existing portfolio and acquire New-to-Bank (NTB) clients by offering Transaction Banking solutions Demonstrate knowledge of digital banking products and services Provide need-based CMS (Collection & Payment) product solutions for corporate and government clients Gather market intelligence to understand segment performance and adapt strategies accordingly Provide inputs on sales and strategy to the product team for the development and innovation of transaction banking products and services Articulate and execute business strategies covering both product development and sales Collaborate with service delivery, operations, product, and internal stakeholders to deliver seamless solutions Identify and build strategic alliances to deliver innovative client solutions
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
The Lead Product Manager - Conversational AI at IDFC First Bank plays a crucial role in developing and expanding AI-powered solutions to elevate customer experience, streamline processes, and drive decision-making efficiency within the realm of banking products. Working closely with a diverse team including data scientists, AI engineers, digital banking specialists, and compliance professionals, you will lead the charge in crafting AI-driven tools such as personalized services, conversational banking interfaces, and risk assessment mechanisms. Your responsibilities will include shaping the roadmap for Conversational AI in the digital banking sphere, with a focus on enhancing customer interaction, fortifying fraud prevention measures, and optimizing operational workflows. By collaborating with AI/ML experts, data analysts, and business units, you will oversee the implementation of AI-based innovations like chatbots, predictive analytics, and intelligent financial advisors. Furthermore, you will spearhead the development of AI-infused credit risk evaluation models to bolster loan underwriting processes, while also liaising with regulatory and compliance teams to ensure that these models adhere to banking standards and ethical AI guidelines. Defining key performance indicators (KPIs) for assessing AI adoption rates, accuracy levels, and customer-centric impacts will be a crucial aspect of your role, alongside managing multifaceted teams to seamlessly transition AI features from testing phases to full-fledged production environments. Staying abreast of the latest trends in AI within the fintech and banking sectors, you will leverage industry best practices to drive scalable AI deployment strategies that align with organizational goals and industry benchmarks. Education Qualifications: - Bachelor's degree in any relevant field - Post-graduation in any discipline Experience: - 7 to 10 years of relevant experience in the field,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The Area Head of Digital Banking Adoption Services is responsible for managing and overseeing digital adoption initiatives within their specific region. As the leader of a regional team, you will be tasked with implementing strategies to onboard customers onto the bank's digital products, increasing digital adoption rates, and expanding the digital business within the assigned region. This role requires strong leadership skills, in-depth knowledge of digital banking, and the ability to effectively manage a diverse team.,
Posted 3 days ago
5.0 - 10.0 years
20 - 30 Lacs
Bengaluru
Work from Office
5+ years of experience as Business Analyst working with BFSI. Functional knowledge and exposure to Retail Banking. Knowledge in Banking preferable Digital Banking. Knowledge in Customer Onboarding Account Opening, Mobile and Internet Retail Banking, Agency Banking. Experience in Requirement Gathering, FSD and Other Documentation. Understanding accounting concepts in banking domain mainly on Retail modules (Onboarding and Retail Servicing of Payments/Loans/Accounts/). Ability to analyze the functional flow and its adaptation to the application. Should have solid experience on defect analysis, identifying the gaps, and reviewing the existing regression test suite with respect to product functionality and customer usage. Identifying the gaps and reviewing the existing regression test suite with respect to product functionality and customer usage. Good team player and work as a team mind-set to deliver the project on time. Mentor junior team members on functional front. Work with the project team and customer to keep track of the project progress.
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
The Product Solutions Manager role based in Kolkata within the Digital & Transaction Excellence Unit involves identifying, developing, and implementing digital solutions for corporate transaction banking. You will collaborate with cross-functional teams to transform business requirements into effective digital products, ensuring timely delivery, compliance, and operational excellence. Your responsibilities will include gathering business requirements and creating comprehensive documentation (BRD, CIN, PAC notes), leading end-to-end execution of digital banking projects utilizing Agile methodologies, analyzing the market and competitors to support product strategy, coordinating with various teams for solution delivery, monitoring product performance, ensuring regulatory compliance, and managing vendor relationships for project delivery. To excel in this role, you should hold a Graduate/Postgraduate degree with over 5 years of experience in digital banking, cash management, or related fields. A strong grasp of digital platforms, APIs, and system integration is essential. Proficiency in project management tools like Jira, Trello, and Agile practices is required. Additionally, excellent communication, stakeholder management, and problem-solving skills are crucial for success in this position.,
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
We are looking for smart, self-driven, high-energy individuals with exceptional communication skills, intellectual curiosity, and a dedication to excellence. Our ideal candidates possess a deep understanding of Wallet, Agency Banking, Digital Banking, Digital Lending, and EKYC solutions, coupled with strong business consulting abilities, as well as outstanding soft skills and presentation capabilities. With a minimum of 1 year of experience, as a member of the Solution Engineering (PreSales) team, you will be involved in technology/consulting projects related to Mobile Wallet, Agency Banking, Digital Banking, Digital Lending & EKYC Solutions. Your responsibilities will include collaborating with a diverse team across regions, delivering product presentations, analyzing and qualifying RFXs (RFP, RFQ, and RFI) requests, engaging in customer conference calls, and serving as a subject matter expert to align requirements with product features. Furthermore, you will conduct customer research, identify challenges, and articulate the value proposition, while also creating capability presentations and sales pitches for sales meetings. Your role will involve working closely with sales and technology teams to develop sales strategies, manage client visits, and curate content such as reusable materials, case studies, and standard sales presentations. Additionally, you will be responsible for generating solution documentation and Statements of Work to facilitate the transition from Sales/Presales to Delivery.,
Posted 5 days ago
9.0 - 14.0 years
11 - 21 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Driving entire Cluster Branch Banking/ Virtual Banking Channel Sales. Focusing on cross sell of Life Insurance products to Bank Customers Training/ Motivating entire Cluster Sales Team & Bank employees Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Test Manager at Avaloq, you will play a crucial role in our newly formed Testing organization within the Project Delivery team under Product & Technology. Your primary responsibility will be to oversee, execute, and report End-to-End (E2E) testing to uphold the quality of project deliveries. Your key mission involves collaborating with Project managers and key stakeholders to estimate and plan project tests effectively. You will work closely with various product teams to design E2E testing strategies for projects. Additionally, your tasks will include writing test cases, preparing test data, executing test cases, and analyzing results to pinpoint defects. You will coordinate with relevant teams to set up testing environments and report test results and defects with Quality RAG to Project Managers and key stakeholders. Tracking defect fixes and ensuring coordination will also be part of your responsibilities. To qualify for this role, you should hold a degree in Engineering or equivalent with at least 8 years of experience in Testing, focusing on E2E functional testing (manual) and test coordination. Your expertise should cover Functional areas such as Core Banking, Digital Banking (e.g. W&M), and Technical tools like Zephyr and JIRA. Possessing certifications like ISTQB or CSTE is preferred. Experience in Agile environments, excellent problem-solving skills, an analytical mindset, strong communication skills in English, and a diligent work methodology are essential. You should also exhibit great collaboration and team spirit. Having a background in Banking business understanding, working experience with Avaloq projects/products, and familiarity with automation scripting and tools (e.g., Test Master, Cypress, Appium) would be advantageous. At Avaloq, we value the importance of work-life balance and offer hybrid and flexible working arrangements to help our employees maintain this balance while upholding our fantastic Avaloq culture across our global offices. We take pride in promoting diversity and inclusion, recognizing that our business's success thrives on diverse opinions. We are fully committed to creating an equal opportunity environment where everyone can be their authentic selves.,
Posted 6 days ago
10.0 - 20.0 years
27 - 42 Lacs
Navi Mumbai, Surat, Mumbai (All Areas)
Work from Office
Driving entire Circle Telesales/ Virtual Banking Channel Sales teams. Focusing on cross sell of Life Insurance products to Bank Customers. Training/ Motivating entire Telesales & Virtual/ Online Teams. Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances Telesales Experience High dependency on Bank relationships in Open Architecture scenario alignment Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 6 days ago
7.0 - 12.0 years
9 - 18 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 6 days ago
7.0 - 12.0 years
9 - 18 Lacs
Madurai, Hyderabad, Bengaluru
Work from Office
Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 05+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 6 days ago
7.0 - 12.0 years
9 - 18 Lacs
Salem, Thiruvananthapuram, Thiruvalla
Work from Office
Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 6 days ago
10.0 - 20.0 years
45 - 75 Lacs
Navi Mumbai, Chennai, Mumbai (All Areas)
Work from Office
Driving entire ZONE Affluent Channel & Branch Banking Channel Sales Focusing on cross sell of Life Insurance products to Banking Customers Training/ Motivating entire Zonal Sales Team & Bank employees Responsible for Sales RnR & Business Achievements Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 6 days ago
5.0 - 10.0 years
5 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Provide guidance and support for IT GRC processes, ensuring adherence to applicable information security management, governance, and compliance standards. Conduct independent risk assessments and audits in line with ISO standards and other regulatory frameworks. Assist in the management and implementation of vendor risk, user access, and environmental/social governance solutions. Work across various industries, including banking, small finance companies, insurance, and mobile tower sectors, to ensure effective and timely resolution of issues. Key Responsibilities Governance, Risk, and Compliance (GRC) Knowledge of applicable Information Security Management, Governance, and Compliance principles, practices, laws, rules, and regulations. Conduct risk assessments and implement risk management methodologies to identify and mitigate potential issues. Audit and assess IT general controls in alignment with internal policies and regulatory requirements. Stay updated on the latest Information Security regulatory requirements and provide insights to stakeholders. Audit & Compliance Management Perform independent assessments and audits based on ISO standards. Conduct comprehensive audits in areas such as IT General Controls, User Access Management, and Vendor Risk Management. Document audit findings and work with internal teams to ensure compliance with relevant regulatory bodies. Develop and execute audit plans for various departments, ensuring effective governance and compliance. Project & Stakeholder Management Lead the development of Business Requirements Documents (BRDs), technical customization, gap analysis, and functional specifications for projects. Coordinate end-to-end projects for banks, small finance companies, and other financial institutions, ensuring timely and high-quality delivery. Provide strategic advisory to resolve functional and development issues efficiently and effectively. Ensure projects meet the highest standards of quality by collaborating with cross-functional teams. Vendor Risk Management & User Access Manage and monitor vendor risk management processes, ensuring that third-party vendors comply with relevant regulatory and security requirements. Oversee user access management processes to ensure that sensitive information and resources are accessed in compliance with security policies. Service Operations & People Management Define service-level agreements (SLAs) and manage contracts, ensuring optimal resource utilization and smooth operational delivery. Coordinate with business partners and key stakeholders to ensure effective service delivery and problem resolution. Foster healthy employee relations, resolving grievances and ensuring a positive work environment. Liaise with administration and accounts departments to obtain necessary sanctions, approvals, and clearances for operational activities. Key Skills & Competencies Risk, Governance & Compliance : Strong understanding of IT risk management, governance frameworks, and compliance standards. Regulatory Audit : Proficient in conducting audits and assessments in line with regulatory requirements and industry standards (ISO, GDPR, etc.). Information Security : Awareness of regulatory requirements related to information security and data protection. Communication : Excellent soft skills, with the ability to communicate effectively with internal stakeholders and external vendors. Team Collaboration : Proven ability to work effectively in a team environment, contributing to problem-solving and achieving organizational goals. Project Management : Expertise in managing end-to-end projects, from requirements gathering to delivery, ensuring quality and timely execution. Vendor & User Access Management : Experience with vendor risk management and user access control processes to ensure regulatory compliance. Qualifications & Experience Educational Background : Degree in Information Technology, Computer Science, Business Administration, or related field. Professional Experience : Previous experience in IT GRC, audit management systems, vendor risk management, and user access management. Industry Experience : Experience working across internal audit departments in banks, small finance companies, insurance, or telecommunications (e.g., mobile towers). Certifications : Relevant certifications such as ISO 27001, CISSP, CISM, or similar would be a plus.
Posted 1 week ago
10.0 - 20.0 years
27 - 40 Lacs
Hyderabad
Remote
We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together. About the job : We are looking for Business Analyst Team Lead with 10+ years in Digital Banking, to join our rapidly growing team across regions. We are looking for someone with implementation stories to tell and ready to apply best practices to our customers. If you enjoy leading modules independently, teams and task assignments, and are knowledgeable in Digital Banking across different products and the functionalities to be implemented in the application, then you will definitely enjoy working with us. What you will be doing: Undertake market research, collate feature recommendations from clients and build a pipeline of requirements. Prioritize the requirements and assist the Product Director in creation of road map. Conduct and lead requirements gathering sessions & identify gaps amongst existing product and client requirements and suggest possible solutions. Analyze all business requirements and provide detailed specifications. Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading the UAT. Work on project lifecycle and different methodologies like Waterfall or Agile. Act as a Consultant to provide business value analysis as part of discovery phase. Provides support and guidance to presales and professional services on new system features. Work closely with the Technical Lead on the requirements document and RTM. Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience. Work on multiple projects and able to manage time accordingly What we are looking for: 10+ years of relevant working experience Team management experience is a must Bachelors Degree in IT, Computer Science Experience in Product Development and implementation of multiple Retail, SME, Corporate Digital Banking Solutions (Internet Banking, Mobile Banking). Good knowledge of Digital channels is a must. Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Retail Onboarding and Account Opening, Transfer & Payments. Good knowledge of one or more of the Retail Products like CASA Accounts, Fixed Deposit and Credit Cards. Thorough understanding of at least one of the Corporate Banking Operations or Functions like Trade Finance, Treasury, Cash Management, Corporate Onboarding and Account Opening, Business and Investment Banking, & Corporate Lending. Good knowledge of one or more of the Corporate Products like Working Capital Loan, Bank Guarantees, Letter of Credit, Invoice Discounting, FX, and Derivatives, etc. Understanding of various analysis techniques and methodologies. Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD. Hands-on Experience working on different rule engines and process automation tools and techniques. Knowledge about customer service, sales, and marketing aspects within a bank. Ability to define and explain end-to-end processes via User Journeys. Experience in integrating Digital channels with back end systems. Knowledge of Core Banking Systems, Operations, and Functionalities. What we are offering: Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance. Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication! Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you! Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself. Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry. Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions. Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity. Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself. Apply now and let's shape the future together.
Posted 1 week ago
7.0 - 12.0 years
9 - 18 Lacs
Salem, Bengaluru, Thiruvalla
Work from Office
Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Product Owner at Standard Chartered Bank, your main responsibility is to act as an agile Product Owner to develop new client journey capabilities, improve client experience, promote usability, and drive client satisfaction. You will be tasked with driving the vision, strategy, and execution of digital banking journeys by closely collaborating with cross-functional teams, including technology, design, and business stakeholders. With over 10 years of experience in customer interaction channels, especially Mobile Banking, Online Banking, ATM, and other digital channels or devices, you will prioritize features based on business value and ensure seamless delivery in an Agile environment. Your role as a Product Owner involves owning the product backlog, maintaining and prioritizing it effectively, and demonstrating a deep understanding of industry trends and client needs. You will be required to create a value proposition and a squad vision, exhibit strong business acumen, lead teams to deliver objectives, coach and mentor team members, define product requirements and development roadmap, manage backlog efficiently, and communicate effectively with stakeholders. In terms of responsibilities, you will be expected to focus on various key areas: **Strategy:** - Own the product journey, vision across the entire product life cycle, and maintain a commercial lens over the product. - Ensure a transparent and easy-to-understand product vision aligned with the organization's goals. - Inspire the squad to thrive in a growth mindset and set goals with action plans. **Business:** - Lead evidence-based decision making and conduct regular design sprints. - Utilize design thinking frameworks, customer interviews, prototypes, and discovery canvases to drive product development. - Embed an MVP culture and ensure optimal utilization of technical solutions. **Product Delivery & Execution:** - Implement journeys or experiences for maximum business benefit within timelines and budget. - Collaborate with technology architects, define requirements, optimize sprint backlog, and ensure product quality standards are met. - Conduct pre-go-live demos and retrospective sessions for continuous improvement. **Product Analytics:** - Align squad OKRs & KPIs, identify data sources, measure performance, and monitor dashboards for insights. - Ensure customer journeys are embedded with usability metrics and customer behaviors for continuous improvement. **People & Talent:** - Coach, mentor, and uplift squad capability, foster a culture of trust and collaboration, and engage high-quality talent. **Risk Management:** - Ensure compliance and risk adherence, track and report risks, and engage with stakeholders for necessary controls. **Governance:** - Adhere to Bank policies on Project management, investment, solution design, planning, and frameworks. **Regulatory & Business Conduct:** - Display exemplary conduct, ensure compliance with laws and regulations, and identify and resolve risk and compliance matters effectively. **Key Stakeholders:** - Engage with Group Digital Banking Management Team, Country and Region Digital teams, COO, WRB Leads, TTO, SC Design Team, and Control Functions. As a qualified candidate, you should hold a Graduate degree and be a Certified Scrum Product Owner (CSPO) with proficiency in Business Analysis, Communication, Project Management, and Product Ownership. Proficiency in English language is a requirement for this role at Standard Chartered Bank.,
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Responsible for strategizing and executing delivery plans for providing best-in-class IT Application support to improve the efficiency of business processes. Overseeing the selection, deployment, operations and maintenance of enterprise grade business applications. Review the business requirement of the user departments, apply technical feasibility basis dependency on the system, business benefits along with the product and the application team and come out with the best possible business solution within agreed timelines and at the best cost. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE NA NA KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Allocation of user department & application team Oversee the team members' allocation and mapping to respective user departments and corresponding applications. Decide on the allocation of the team members basis their experience and skill sets. Engage with the user department and application team for critical changes or business solutions to aid the team member in documenting the requirement. Create and circulate the escalation matrix of the team to the user department and application team to enable them to reach out at times of need and intervention Review and validate the user requirement. Oversee that Line of Business Applications and Enterprise Applications (integration stack, others) support business goals and meet user requirements Oversee that applications' development, deployment and support align with business strategies, maximizing operational effectiveness. Identify all high-priority items within the team and have the business solutiondocumented at the earliest. Review the business requirement of the user department and study the technical feasibility report. Review the business requirement document to check the coverage, scope, need, and impact of changes requested are detailed and complete, which will facilitate the development team to deliver without any iteration/clarification. Engage with the user department with the team member and take them through the solution/change proposed to check the requirements are met completely. Assess the proposed solution, validate the same basis bank's internal score, and decide on internal/ external development. Finalization & review of business solution. Liaison with key business users and internal customers to understand their requirements for the year Analyze the usage, performance, and capacity management of existing applications and identify avenues to aid the larger management goals Review the compliance requirements with respect to IT and take appropriate actions to ensure conformance with all organizational norms. Track advancement/ changes in IT technology both within and outside the industry, analyze its utility for the organization and draft action plans in case it can aid the organization in achieving its objectives Decide on the best possible solution based on self-assessment of the document and inputs from the product and application team. Decide on the vendor in case of external application development through the Bank's internal process of scrutiny and selection. Monitor internal and external projects under Solution Delivery closely and update the functional head weekly on the progress. Engage with the relevant teams internally to support the testing and fixing of all pre-production bugs found during the testing before the movement of change to production. Engage with the internal and application team, take stock of all the postproduction challenges, and confirm the same has been fixed, if any. Delivery of business solutions. Review the feedback from the user department and apply the learnings in the daily process of solutioning by the team Engage with the user department to understand the gaps and conduct RCA in case of non-fulfilment of requirements. Direct the team to create an FAQ for business solutions post-implementation based on data analysis to assist the user departments. Share the review with the application and project management teams in case of any technical issues that can be resolved through minor changes. Identify opportunities for improvements and enhancements in the existing applications basis end user inputs and analysis of new requirements (if any) Supervise the requirement gathering, conceptualization, design, testing, and implementation of the proposed solutions to achieve high customer satisfaction and ensure compliance with organization IT security requirements Oversee smooth integration of enhancements with the existing systems Lead the development of Application Roadmaps for enhancements by consulting business function leads, system integrators and vendors. Lead the Application Support Teams ensuring that collective and individual objectives of different application teams are aligned to business outcomes. Customer (Both Internal & External) Engage with the application and product team in case of any further clarifications or inputs to finalize the / requirements of the business solution/change. Explore with the internal team and application team and decide on the viability of completing a regulatory project within agreed timelines internally or exploring externally. Collaborate with the application team to understand the pre or postproduction issues and support the team to resolve the same within the timelines. Monitor with the team internally to ensure all the necessary approvals are in place. Engage with the team to scout for external vendors for those identified to be sourced from the market. Coordinate with the project management team for significant changes or solutions Internal Process Oversee the selection, deployment, upgrading and maintenance of Line of Business and Enterprise software is subject to appropriate and relevant governance. Review the business requirements of various user departments and identify the common need and apply the existing functionality Evaluate the need and usage to arrive at a standard solution like MIS, automation, data validation etc., Guide the team to identify data availability before initiating the change to capture additional information to reduce inefficiency. Assess the impact of the changes in an application used by multiple user departments to ensure non-disruption of existing functionality. Oversee day-to-day incident management and bug fix resolutions, and ensure user Service Level Agreements (SLA) are met Review SLA adherence, user satisfaction, and compliance periodically and take regular feedback from end users to ensure high customer satisfaction. Communicate with IT infrastructure and security team to ensure necessary changes are done for the integration of new application solutions or enhancement. Review and guide the team to use the existing solution/functionality and replicate the same if that meets the user requirements. Implement the practice of documenting the inter-dependencies noticed by the team across system/user groups in case of a common application that will facilitate the application team to develop regression testing. Supervise to ensure that all the business solutions are in accordance with RBI and internal guidelines. Oversee that all the business solutions are completed within timelines. Respond to all the audit observations internal or external within the timelines decided by the management. Innovation & Learning Track team performance at an overall and individual level and provide support/ guidance wherever required to ensure achievement of yearly plans Manage effective resource allocation, enhance the capability quotient of team members and drive higher team engagement through appropriate HR interventions Supervise the training and grooming of the new member to the team on the existing applications and introduce them to the user departments as well as the application team
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Bengaluru, Rajaji Nagar
Work from Office
We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in digital banking or related fields. Roles and Responsibility Manage and maintain the bank's digital banking platform, including online and mobile channels. Develop and implement strategies to increase digital banking adoption and usage. Collaborate with cross-functional teams to ensure seamless integration of digital banking services. Provide excellent customer service and support to resolve digital banking queries and issues. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Stay updated with industry developments and emerging technologies to enhance digital banking offerings. Job Requirements Strong knowledge of digital banking platforms, including Neo and other relevant technologies. Excellent communication and interpersonal skills to interact with customers and internal stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience working in a branch banking environment with a focus on liabilities and digital banking products. Familiarity with industry-specific regulations and compliance requirements is an asset.
Posted 2 weeks ago
10.0 - 20.0 years
27 - 42 Lacs
Pune, Surat, Mumbai (All Areas)
Work from Office
Leading Team of Circle Mgr., Cluster Manager, Relationship Manager & Support Staff Training & Motivating entire Sales Teams Closely working with Branch Banking Team Rolling out entire Regional Sales Plan & Training Schedules Responsible for Sales RnR Required Candidate profile Minimum Graduate from any stream with minimum 15+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 2 weeks ago
10.0 - 20.0 years
27 - 42 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Leading Team of Circle Head, Cluster Manager, Relationship Manager & Support Staff Training & Motivating entire Sales Team Closely working with Branch Banking Team Rolling out entire Regional Sales Plan & Training Schedules Responsible for Sales RnR Required Candidate profile Minimum Graduate from any stream with minimum 15+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
maharashtra
On-site
As a Principal in the Financial Services Technology Practice at Cedar Group, you will play a crucial role in client relationship management, delivery leadership, and business development. Your responsibilities will include building strong client relationships, identifying opportunities, converting sales, and providing leadership in project delivery. You will be actively engaged with CXO and senior-level client personnel in the banking and financial services industry, where your skills in issue identification, solution development, and leadership presentations will be essential. The Financial Services Technology practice at Cedar focuses on digital and IT strategy design, enterprise architecture, technology solution selection, and program management. This practice covers a wide range of programs including strategy formulation, business transformation, process optimization, and organizational change. To excel in this role, you will need a deep understanding of financial and banking technology, particularly in retail, corporate, and digital banking sectors. International experience will be a definite advantage. Given our global presence, you can expect to work on projects across different regions, especially in Asia and the Middle East. In terms of technical competencies, proficiency in the MS Office suite is essential. Possessing a Project Management qualification would be an added advantage. Your soft skills will also be crucial, including excellent communication, strong interpersonal skills, a global mindset, execution focus, organizational skills, problem-solving abilities, and the capacity to multitask effectively with diverse teams. As for qualifications, we are looking for candidates with an MBA or a master's degree from a top-tier business school, along with a minimum of 12 years of relevant experience. A proven track record in client relationship management and delivery leadership will be highly valued in this role. If you are excited about engaging with Cedar and IBSI's multi-cultural teams, have a passion for driving business growth, and possess the required expertise in financial services technology, we encourage you to apply and be a part of our dynamic team.,
Posted 2 weeks ago
2.0 - 4.0 years
4 - 7 Lacs
Mumbai
Work from Office
Job Role : Understanding Business requirement and documenting it Creating detailed test cases covering all test scenarios. Ability to think beyond the obvious and catch the outlier conditions Prepare and execute detailed User Acceptance Testing and coordinate with engineering team for fixes Timely closures of proposal/ plans/ designs with internal and external stakeholders Help business implement technology solutions in a cost effective way by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators and partners Coordination with various Departmental Heads Users like Digital team, Product teams, Business Teams, IT, Vendors etc. to execute projects as per requirement Work with Internal customers to resolve their issues, identify opportunities for automation to minimize manual intervention Supporting business in case of live issues by coordinating with technology and getting it resolved in the expected TAT Working with multiple delivery and business partner teams Prepare User Guides and train users on newly developed Systems Provide inputs to process team while preparing processes related to systems Maintain Timely & Accurate MIS and Reporting. Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support Job Requirements: Process and product knowledge of banking landscape. At least 2+ years of experience Good understanding of testing methods. Also a creative mind which can think of outlier cases while testing Awareness of latest technology and comfortable working with Web services/ APISQL etc. Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements Excellent written and oral communication skills Min Qualification: B.E/B.Tech Highest ethical standards able to maintain discretion and confidentiality Collaborative, positive team player with the ability to navigate different teams Strong work ethic, reliability, and service mentality.
Posted 2 weeks ago
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