Developer Content Strategist \ Information Architect

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

About The Team

The Developer Content Strategy (DCS) team creates the Information Architecture (structure, organization, terms) to make developing solutions for Okta Workforce easy. We do this with user research, content metrics, and KPIs for Workforce developer content across all of Okta. We use that data to create content strategy plans for teams and initiatives.

Work Location: Bengaluru, Karnataka, India

Work Mode: Hybrid (2-3 days Onsite per week)

Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."

About The Position

As a member of the DCS team, you:

• Work closely with product management and engineering to design effective developer-facing content for Okta products and initiatives.
• Act as a champion for developer needs and priorities across product, engineering, and marketing.
• Use metrics and data to drive activities and priorities.
• Lead initiatives to improve the clarity and conciseness of developer-facing content.

In month one, you'll

• Complete your onboarding and be familiar with the majority of the features in the Okta Platform and how they interact.
• Understand the developer experience of current documentation by building several sample apps demonstrating core parts of our IAM functionality on both web and mobile platforms.

In three months, you'll be

• Shadowing our lead role in at least one strategy project
• Starting to contribute to our long-term information architecture "future site" project.
• Maintaining your own cross-functional relationships with many of the teams we work with.

After six months, you'll be leading your own strategy project and be a core member of the team.

Required Knowledge, Skills and Abilities

Success in this role requires excellent communication skills, clear and actionable writing, working independently, and collaborating across diverse audiences. You're a strong contributor and collaborator who takes the initiative and is willing to do new tasks as required by Okta.

• Exceptional written and verbal communication skills (in English).
• At least 5 years experience in strategic content development roles.
• Proven ability to manage complex content projects with multiple stakeholders.
• Deep understanding of how to create a great developer documentation and content experience
• Proficiency in JavaScript web development

Nice to Have

• Proficiency in mobile app development with Swift or Kotlin.
• An understanding of REST APIs, HTTP, SDKs, and authentication/authorization protocols (OAuth, OpenID Connect, Basic Auth, ...)
• Previous experience with Identity Access Management solutions and products
• Demonstrable expertise in digital content strategy and audience engagement techniques.
• Familiarity with SEO best practices and tools.
• A strong understanding of a Content Management System (CMS) from an information architecture perspective
• An understanding of leveraging AI tools to optimize content creation and distribution processes.

#LI-Hybrid

#LI-MM

#LI-ASITRAY

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.