Desktop Support Specialist

Job Description

Job Opening: Service Delivery Engineer (Desktop Support) Location: Mumbai – BKC Gender Preference: Male Education: Any Graduate Experience: Minimum 2 years We are hiring a Service Delivery Engineer (Desktop Support) to join our team in Mumbai (BKC). If you have strong desktop support skills and are comfortable working with M365, Tally, and endpoint security, this role is for you! Key Responsibilities: Troubleshoot and resolve hardware issues (desktops, laptops, printers, scanners) Install and configure IT equipment (hardware/software) Generate and maintain monthly IT support reports Manage Tally software and perform data backups Coordinate and support video conferencing setups Handle Microsoft 365 admin tasks (user creation/deletion, SharePoint) Monitor and maintain antivirus/endpoint security (CrowdStrike preferred) Enforce IT security policies and standards Communicate effectively with users and internal teams Required Skills: Hands-on experience in desktop/laptop/printer/scanner support Knowledge of Tally and backup processes Familiarity with video conferencing tools (Zoom, Teams, etc.) Strong working knowledge of Microsoft 365 & SharePoint Experience with antivirus tools and endpoint protection (preferably CrowdStrike) Exposure to network devices – servers, firewalls, switches, and routers Good communication and professional conduct Interested candidates can apply directly or share their CVs at recruiter@logicsystech.com Show more Show less