Experience: 3-4 Years Job Title : Desktop Support Specialist Location : Chandigarh About The Company Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually. Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India. Our mission is to provide top-tier logistics and transportation services, and we’re looking for a dedicated Desktop Support Specialist to join our dynamic team. Job Overview We are looking for an enthusiastic and knowledgeable Desktop Support Specialist to provide technical support across a wide range of systems and devices. The role requires someone who is proactive, solution-oriented, and able to handle support requests via different channels to ensure a seamless user experience. Key Responsibilities Tier-One Support: Provide hands-on and remote technical assistance to end-users for desktop-related issues, ensuring timely resolution. Ticket Management: Monitor and respond to user requests and incidents via ticketing systems, emails, phone calls, and instant messages, ensuring all issues are tracked and resolved efficiently. Hardware and Software Support: Support and maintain desktops, laptops, desk phones, headsets, printers, and related peripherals, ensuring all systems are functioning optimally. Mobile Device Support: Provide support for iOS and Android devices, including mobile phones, tablets, and hotspots. Internet & Network Services: Troubleshoot internet connectivity issues, open tickets with service providers, and dispatch technicians as necessary. Google Workspace Administration: Support and maintain the Google Workspace Enterprise environment, ensuring smooth functionality and security for all users. Active Directory Management: Administer and manage the Active Directory environment, ensuring proper access control, user permissions, and account management. Anti-Virus Management: Install and maintain anti-virus software and clients, ensuring all devices are secure and protected. User Account Management: Handle the creation, modification, and deletion of user accounts across multiple platforms, including Active Directory, VPN, Email, and CRM systems. Other Duties Team Collaboration: Work closely with other IT team members to ensure smooth operations and effective problem-solving. Additional IT Tasks: Assist with software installations/uninstalls, after-hours team meetings, and Windows Server patching as assigned by the IT Manager. Continuous Improvement: Contribute to identifying and implementing improvements in IT processes and infrastructure. Qualifications Proven experience in desktop support, troubleshooting hardware and software issues. Experience with Active Directory, Google Workspace, and mobile device management. Strong troubleshooting skills for hardware, software, and network-related issues. Familiarity with antivirus software installation and management. Excellent communication skills, both verbal and written, and the ability to prioritize multiple support requests. Detail-oriented, with strong organizational and problem-solving abilities. Ability to work both independently and as part of a collaborative team. Show more Show less
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! Why we’re Awesome!! Inclusive company culture Training and Development Competitive Compensation Unparalleled Benefits & Wellness (we mean really good)! 401k with a generous match Career Growth Opportunities Transfer Opportunities Share in Company ownership Employee Recognition program We are looking for an Oracle Apex and PL/SQL Developer to join our ALC India team! You will Analyze, design, implement, test, and maintain Oracle APEX applications Develop, tune, execute, and manage Oracle PL/SQL stored procedures, functions, packages and database triggers. Support the data architecture with some data integration ( API and EDI). Quickly learn existing functionality and provide quick solutions to prod issues. Monitor database performance, tune SQL queries, and identify and resolve scalability issues. Skills And Experience Oracle Apex (Minimum 2-3 Years strong Development experience) Oracle PL/SQL (Minimum 2-3 Years Strong Programming Experience) Bachelor’s degree in computer science, information technology, or a related field. Strong understanding of object-oriented programming concepts. Should have strong knowledge in HTML, CSS & JS Proficiency in PL/SQL, a procedural programming language used in Oracle databases. Experience with Oracle APEX, a low-code development platform for building web applications. Should have Experience in managing web page layouts with APEX templates and Universal Themes. Should have Experience Relational Data modeling. Good problem-solving and analytical skills. Excellent communication and teamwork skills. Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity. Show more Show less
As a Desktop Support Specialist at Allen Lund Company, you will be responsible for providing technical support across various systems and devices to ensure a seamless user experience. Your primary focus will be on tier-one support, ticket management, hardware and software support, mobile device support, internet and network services troubleshooting, Google Workspace administration, Active Directory management, anti-virus management, and user account management. You will play a crucial role in handling end-user desktop-related issues through hands-on and remote technical assistance, ensuring timely resolution. Monitoring and responding to user requests and incidents via ticketing systems, emails, phone calls, and instant messages will be a key part of your responsibilities to track and resolve issues efficiently. Supporting and maintaining desktops, laptops, mobile devices, printers, and peripherals will be essential to ensure optimal system functionality. In addition to troubleshooting hardware, software, and network-related issues, you will be involved in providing support for iOS and Android devices, troubleshooting internet connectivity issues, managing the Google Workspace Enterprise environment, administering the Active Directory environment, installing and maintaining anti-virus software, and handling user account management across multiple platforms. Collaboration with other IT team members, assisting with software installations/uninstalls, participating in after-hours team meetings, and contributing to continuous improvement in IT processes and infrastructure will also be part of your duties. Your qualifications should include proven experience in desktop support, familiarity with Active Directory and Google Workspace, strong troubleshooting skills, excellent communication abilities, attention to detail, and the capacity to work both independently and as part of a collaborative team.,
Experience: 3-4 Years Job Title : Desktop Support Specialist Location : Chandigarh About the Company : Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually. Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India. Our mission is to provide top-tier logistics and transportation services, and we’re looking for a dedicated Desktop Support Specialist to join our dynamic team. Job Overview: We are looking for an enthusiastic and knowledgeable Desktop Support Specialist to provide technical support across a wide range of systems and devices. The role requires someone who is proactive, solution-oriented, and able to handle support requests via different channels to ensure a seamless user experience. Key Responsibilities: Tier-One Support: Provide hands-on and remote technical assistance to end-users for desktop-related issues, ensuring timely resolution Ticket Management: Monitor and respond to user requests and incidents via ticketing systems, emails, phone calls, and instant messages, ensuring all issues are tracked and resolved efficiently Hardware and Software Support: Support and maintain desktops, laptops, desk phones, headsets, printers, and related peripherals, ensuring all systems are functioning optimally Mobile Device Support: Provide support for iOS and Android devices, including mobile phones, tablets, and hotspots Internet & Network Services: Troubleshoot internet connectivity issues, open tickets with service providers, and dispatch technicians as necessary Google Workspace Administration: Support and maintain the Google Workspace Enterprise environment, ensuring smooth functionality and security for all users Active Directory Management: Administer and manage the Active Directory environment, ensuring proper access control, user permissions, and account management Anti-Virus Management: Install and maintain anti-virus software and clients, ensuring all devices are secure and protected User Account Management: Handle the creation, modification, and deletion of user accounts across multiple platforms, including Active Directory, VPN, Email, and CRM systems Other Duties: Team Collaboration: Work closely with other IT team members to ensure smooth operations and effective problem-solving Additional IT Tasks: Assist with software installations/uninstalls, after-hours team meetings, and Windows Server patching as assigned by the IT Manager Continuous Improvement: Contribute to identifying and implementing improvements in IT processes and infrastructure Qualifications: Proven experience in desktop support, troubleshooting hardware and software issues Experience with Active Directory, Google Workspace, and mobile device management Strong troubleshooting skills for hardware, software, and network-related issues Familiarity with antivirus software installation and management Excellent communication skills, both verbal and written, and the ability to prioritize multiple support requests Detail-oriented, with strong organizational and problem-solving abilities Ability to work both independently and as part of a collaborative team
About the Company: Allen Lund company is a Nationwide Logistics provider in the US and Canada. We have 41 offices and over 650,000 shipments managed annually. The company is Headquartered in Los Angeles with 2 offices in India Job Summary: We are seeking a dedicated and skilled Customer care Executive to join our team. The ideal candidate will have 2-3 years of experience in a call center environment, demonstrating excellent communication skills and a strong customer service orientation. Key Responsibilities: ∙ Handle incoming and outgoing calls with professionalism and courtesy. ∙ Provide accurate information to customers regarding our logistics services. ∙ Resolve customer inquiries and complaints efficiently and effectively. ∙ Maintain detailed and accurate records of customer interactions in the database. ∙ Collaborate with team members to enhance customer satisfaction and improve service processes. ∙ Meet or exceed performance metrics, including call handling time and customer satisfaction scores. Qualifications: ∙ 2-3 years of experience in a call center or customer service role. ∙ Working knowledge of logistics and or supply chain operations is a plus ∙ Strong verbal and written communication skills. ∙ Ability to handle difficult situations and maintain composure under pressure. ∙ Proficient in using call center software and CRM tools. ∙ Excellent problem-solving skills and attention to detail. ∙ Flexibility to adapt to changing work environments and schedules. Location: Chandigarh Shift: Day Shift Experience: 2-3 years What We Offer: ∙ Competitive salary and performance-based incentives. ∙ Comprehensive training and development programs. ∙ A supportive and collaborative work environment. ∙ Opportunities for career advancement.
HR Executive Job Description – Navi Mumbai / Chandigarh Office Bachelor's degree in human resource management or relevant field Requires special training, experience and expertise on various HR standards and implementations. This position is for our India office (Vashi and Chandigarh) and position designed to support the company HR and attendance / Leave and Payroll System. Need Proven 3-4 Years of experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position Prior experience working with HRM Software Knowledge and understanding of HR cycle Ability to coordinate and work as a part of the team Efficiency in time management Must have leadership skills and work ethics Mandatory HR Skillset Maintaining employee records in HRMS including Leave / attendance Recruitment of new talents / On boarding process Performance appraisals of all Employees Training and development Maintaining employee relationships Payroll processing Human resource planning Maintaining Work Culture in company by hiring right candidate for Right Roles Provide counselling on policies and procedures for Company related to HR and labor related issues Enforcing company policies and practices Knowledge of Statutory Compliance Below is a list of Knowledge and skills for this position. Strong Written and verbal communication Overseeing the health and safety of all employees. Implementing systematic staff development procedures. Providing counselling on policies and procedures Keep employees satisfied from their roles in retaining key talent Relationships with Employees Ensuring employee satisfaction Managing HR activities like meetings, interviews, and other schedules Assisting the recruitment process by reviewing CVs and shortlisting candidates Managing and handling the orientation of new employees Having knowledge of labor legislation Having leadership qualities and abilities Document creation Areas of responsibility include: Daily Activities, Overlooking the daily operations of the HR department Support all aspects of HR Providing daily / Weekly / Monthly report or update to managements as and when requires Planning and forming employee benefits package Maintaining the employees’ data Execution of employees’ performance review procedure Managing the hiring processes of the new employees Operating the day-to-day operations of the human resource department Ensuring that the employees are complying with the policies of the company Listing to employees’ complaints and ensuring Employees safety Organizing exit interviews and recognizing the reasons for resignation
HR Executive Job Description – Navi Mumbai / Chandigarh Office Bachelor's degree in human resource management or relevant field Requires special training, experience and expertise on various HR standards and implementations. This position is for our India office (Vashi and Chandigarh) and position designed to support the company HR and attendance / Leave and Payroll System. Need Proven 3-4 Years of experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position Prior experience working with HRM Software Knowledge and understanding of HR cycle Ability to coordinate and work as a part of the team Efficiency in time management Must have leadership skills and work ethics Mandatory HR Skillset Maintaining employee records in HRMS including Leave / attendance Recruitment of new talents / On boarding process Performance appraisals of all Employees Training and development Maintaining employee relationships Payroll processing Human resource planning Maintaining Work Culture in company by hiring right candidate for Right Roles Provide counselling on policies and procedures for Company related to HR and labor related issues Enforcing company policies and practices Knowledge of Statutory Compliance Below is a list of Knowledge and skills for this position. Strong Written and verbal communication Overseeing the health and safety of all employees. Implementing systematic staff development procedures. Providing counselling on policies and procedures Keep employees satisfied from their roles in retaining key talent Relationships with Employees Ensuring employee satisfaction Managing HR activities like meetings, interviews, and other schedules Assisting the recruitment process by reviewing CVs and shortlisting candidates Managing and handling the orientation of new employees Having knowledge of labor legislation Having leadership qualities and abilities Document creation Areas of responsibility include: Daily Activities, Overlooking the daily operations of the HR department Support all aspects of HR Providing daily / Weekly / Monthly report or update to managements as and when requires Planning and forming employee benefits package Maintaining the employees’ data Execution of employees’ performance review procedure Managing the hiring processes of the new employees Operating the day-to-day operations of the human resource department Ensuring that the employees are complying with the policies of the company Listing to employees’ complaints and ensuring Employees safety Organizing exit interviews and recognizing the reasons for resignation