Jobs
Interviews
UST logo

Desktop Support Engineer -MAC and Linux

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 months ago| Platform: Linkedin logo

Apply

Skills Required

support linux chat development resolve provisioning management triage routing escalation troubleshooting network software drive slack okta server notion gitlab tigervnc dhcp networking mdm ubuntu macos multitasking communication

Work Mode

Remote

Job Type

Full Time

Job Description

Role Description We are seeking an experienced IT Support Engineer to provide high-level L1 and L2 support across a dynamic technical environment. This role primarily involves resolving issues via chat and email, supporting a mix of MacBooks, remote Linux development machines, and Google Workspace. The ideal candidate will be proactive, responsive, and capable of handling a variety of support tasks efficiently. Key Responsibilities Provide L1 and L2 technical support through chat and email. Manage and resolve issues related to MacBooks, Linux development environments, and Google Workspace. Perform routine support tasks including: Access provisioning and management Ticket triage and routing Case escalation Internal knowledge base updates Basic troubleshooting of MacBooks and network issues Tools And Technologies End User Software: Google Workspace (Gmail, Drive, Groups) Slack Okta (Advanced Server Access and Identity Engine) Notion GitLab TigerVNC Client/Server RDP Clients Frame Infrastructure Services DHCP (isc-dhcp-server) DNS (BIND) Corporate Networking (Meraki) MDM (Mosyle) Operating Systems Supported Ubuntu (24.04, 22.04, 20.04) macOS Windows (Server, 10, 11) Desired Skills & Attributes Strong problem-solving and multitasking abilities Excellent communication skills Ability to work independently and escalate issues appropriately Familiarity with remote troubleshooting and endpoint management Skills Linux, MAC Show more Show less

More Jobs at UST

Architect II - Technical SAP ABAP

Bengaluru

12 - 15 yrs
|

INR 0 - 0 Lacs

Lead I - SAP FICO with PS (Project Systems) and RAR

Bengaluru

5 - 7 yrs
|

INR 0 - 0 Lacs

Lead II - SAP ABAP

Bengaluru

7 - 9 yrs
|

INR 0 - 0 Lacs

Procurement

Bengaluru, Karnataka

Experience: Not specified

|

Salary: Not disclosed

Manual & Python Automation

Bengaluru, Karnataka

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
UST logo
UST

IT Services and IT Consulting

Aliso Viejo CA

RecommendedJobs for You

UST logo

Desktop Support Engineer -MAC and Linux

UST

Chennai, Tamil Nadu, India

UST logo

Desktop Support Engineer -MAC and Linux

UST

Chennai, Tamil Nadu, India