Desktop Engineer

As a Desktop Engineer, your role involves monitoring, maintaining, debugging, and troubleshooting desktop incidents, hardware failures, wireless, and networking problems. You will be responsible for installing, configuring, updating, monitoring, and troubleshooting various operating systems, applications, internet browsers, and anti-virus software. Additionally, you will guide remote users and provide support for voice equipment including VOIP devices. Managing disk and folder sharing, permission settings, backup administration, reviewing event logs, and troubleshooting peripherals like printers and scanners are also part of your key responsibilities. Key Responsibilities: - Monitor, maintain, debug, and troubleshoot desktop incidents and hardware failures - Install, configure, update, and troubleshoot operating systems, applications, and anti-virus software - Guide remote users and provide support for voice equipment - Manage disk and folder sharing, permission settings, and backup administration - Review application and system event logs - Configure, install, maintain, and troubleshoot peripherals like printers and scanners Qualifications Required: - Any Graduate preferred, B.E./B.Tech/ B.Sc IT - Knowledge of all operating systems, OS applications, networking, security, and antivirus software - Hardware troubleshooting knowledge - Strong problem-solving skills - Networking knowledge - Ability to communicate clearly (verbal & written) - Ability to manage multiple tasks under pressure In addition to the outlined responsibilities and qualifications, the company may provide further details about its culture, values, or mission.,