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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Desktop Support Engineer - L1, your role involves troubleshooting desktop / laptop OS issues, providing support for standard software issues, isolating system issues, diagnosing standard software issues, and reporting hardware issues to respective Vendors. You will also be responsible for the installation, re-installation, and configuration of systems, printers, scanners, in-scope client software / applications, and e-mail clients. Additionally, you will troubleshoot e-mail client, printer, scanner, standard office software, and internet client related issues. Supporting local area network issues (LAN) and DHCP clients, installing antivirus software, patches, providing L1 Support for Meeting Room, and configuring appropriate rights and permissions for accessing printers are also key responsibilities. Furthermore, you will remove viruses from desktops / laptops, educate users on the usage of the Service Desk System for call logging. Qualifications required for this role include a Diploma or Graduation in IT (15 years of education is mandatory) and typically having 1-2 years of work experience in desktop support, preferably in HP products in Customer base, account management, computer customer support, on-site customer support, Mission Critical, systems experience, or a related field. Please note that the job description provided is a general overview of the role and may be subject to change with additional functions being assigned as needed by management.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Technical Support Specialist, your main responsibility will be to provide timely and effective technical assistance to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade operating systems and hardware, take data backups, and conduct recovery processes when necessary. Your problem-solving skills will be crucial in analyzing customer issues, diagnosing root causes, and implementing solutions promptly to ensure customer satisfaction. Effective communication with customers is essential, as you will need to keep them informed proactively and maintain a professional and courteous demeanor at all times. To excel in this role, you will need to develop a deep understanding of the product or service offerings to provide accurate and relevant support. Staying updated on product changes, updates, and new features is vital to deliver the best possible assistance to customers. Escalation management is another key aspect of your job, where you will be required to escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your responsibilities. You will be responsible for gathering feedback from customers regarding their experiences with the service provided, which will help in improving the overall customer support process. Collaboration with cross-functional teams, including logistics, is essential to ensure that defective or unused parts are returned immediately after the call. Additionally, you should be able to check environmental parameters such as earthing for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms, and associated root causes is necessary. Proficiency in hardware installation, troubleshooting, and maintenance, along with familiarity with networking concepts, protocols, and troubleshooting, is required. Experience with software installation, configuration, and support, as well as knowledge of antivirus software, firewalls, and security best practices, will be beneficial in fulfilling your duties effectively.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for assisting the IT Manager in managing the implementation and maintenance of information systems, data processing systems, and procedures at Novotel Kolkata. This includes overseeing databases, network administration, applications programming, web design, and user support systems. You will collaborate with external clients to ensure that Information System objectives are met and analyze user needs to establish policies and procedures for the information systems. Any matter that may impact the interests of the hotel should be promptly communicated to the Management. Your role will involve planning, directing, and controlling all day-to-day information systems functions, as well as assisting in the planning and approval of equipment and software purchases related to systems. It is essential to ensure that software licensing laws are strictly adhered to and that all systems, including anti-virus software, printer, and e-mail facilities, are running smoothly. You will be responsible for installing computer systems, ensuring effective back-up systems, providing technology support for all departments, and contributing to organizational policy regarding quality standards. Maintaining seamless coordination and cooperation with all hotel departments to maximize cooperation, productivity, morale, and guest service will be a key aspect of your role. You will assign duties, inspect work, and address any complaints regarding service and equipment to take corrective actions. Collaborating with Department Coordinators, Supervisors, and other Departmental Managers will be necessary to ensure operational readiness, resource efficiency, and the timely delivery of services. Additionally, you will manage the personnel involved in database management, network administration, and user support services to meet administrative and operational needs effectively. You will also liaise with professional organizations and equipment manufacturers to stay updated on current principles and techniques in the field. As part of the benefits package, you will receive an employee benefit card offering discounted rates at Accor hotels worldwide. You will have opportunities to enhance your skills through Accor's learning programs, grow within the property and globally, contribute to the community through Corporate Social Responsibility activities, and make a difference through Environmental, Social, and Governance (ESG) initiatives.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Computer Lab Assistant, your main responsibility will be to offer technical support and aid to students and faculty utilizing the computer lab. This involves troubleshooting hardware and software issues, aiding with printing and scanning tasks, and ensuring that all equipment is operating efficiently. It will also be your duty to maintain the cleanliness and order of the lab while monitoring and enforcing lab regulations. Moreover, you will play a crucial role in supporting the installation and upkeep of software programs, updating antivirus software, and conducting regular maintenance on computers and printers. The ideal candidate for this position should possess strong technical abilities, exceptional communication and customer service skills, and the capacity to thrive in a dynamic work setting. To qualify for this role, you must hold a high school diploma or its equivalent and have prior experience in computer work and technical support. Familiarity with Microsoft Office, Windows operating systems, and fundamental networking concepts would be advantageous.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You are a skilled and motivated Hardware and Networking Engineer sought to join our IT team. Your responsibilities will include installing, maintaining, and troubleshooting computer hardware, networking systems, printers, scanners, and associated infrastructure. Your role demands hands-on technical expertise and a proactive approach to system maintenance and user support. Key Responsibilities: - Install, configure, and maintain computer hardware, systems, networks, printers, and scanners. - Monitor and maintain computer networks and systems to ensure high availability and performance. - Diagnose and troubleshoot hardware or software faults and resolve technical issues. - Ensure security through access controls, firewalls, antivirus, and patch management. - Provide first-level technical support to users, resolving hardware, software, and network-related problems. - Liaise with vendors and service providers for maintenance contracts and warranty claims. - Maintain documentation of configurations, network diagrams, and troubleshooting procedures. - Assist in planning and implementing network upgrades and new IT projects. - Knowledge in LED Screens, LED Walls, AV, Projectors. Qualifications and Skills: - Education: Diploma in Computer Engineering / Electronics & Communication / Information Technology from a recognized Polytechnic College. - Experience: 03 years of relevant experience in hardware and networking roles. - Technical Skills: - Strong understanding of computer systems, mobile devices, LED Walls, AV systems, and other tech products. - Proficiency in LAN/WAN, TCP/IP, DNS, DHCP, routers, switches, firewalls, and wireless networking. - Familiarity with Windows/Linux OS, Microsoft Office, antivirus software, and basic server administration. Job Types: Full-time, Part-time, Contractual / Temporary Schedule: Day shift Application Question(s): - Expected salary - Current Company, Website, work, Tenure worked, Position, Salary Education: Diploma (Preferred) Experience: - Computer hardware & networking: 1 year (Required) - AV / LED Walls Maintenance / Event production: 1 year (Required) Work Location: In person,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As a Consumer Tech Support Agent based in Mohali, India, you will be responsible for delivering outstanding assistance to home users seeking help with routers, antivirus software, and performance concerns. Your primary focus will be on resolving issues related to Wi-Fi connectivity, sluggish system performance, and login challenges. Additionally, you may be required to promote or extend tech support plans as necessary, all while prioritizing top-notch call quality and precise problem resolution. The ideal candidate for this role must possess fluency in American English with a clear accent. Moreover, the ability to maintain composure during periods of high call volume is crucial to ensure efficient customer service delivery. This is a full-time, permanent position that involves working night shifts in an in-person setting.,
Posted 2 weeks ago
5.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Cloud Managed Services Engineer at Versa Networks, Inc., you will play a crucial role in providing end-to-end management and technical support for the Versa hosted platform/solution. Your primary responsibility will be to troubleshoot and resolve diverse complex networking issues reported by customers, ensuring seamless operation and customer satisfaction. You will need to possess a Bachelor's/Master's degree in IT/Computer Science or equivalent, along with 5+ years of relevant hands-on experience in the field. Advanced routing/switching skills such as CCNP or equivalent level of expertise are required, and Versa certification (SD-WAN Associate/SD-WAN Specialist) would be highly preferred. Your role will involve monitoring and maintaining the hosted environment, assisting customers in resolving product and network problems, and collaborating with engineering teams to replicate and resolve customer issues. Additionally, you will be responsible for incident/ticket lifecycle management, infrastructure setup, and creating knowledge articles. Proficiency in scripting languages like bash/python is optional but beneficial. Essential skills for this role include expertise in routing protocols (OSPF, BGP), MPLS, L3 VPN, TCP/IP protocol suite, firewalls, IPSec VPN, SSL-VPN, and network security technologies. You should have a strong understanding of security logs, vulnerabilities, threat mapping, and experience in managing security appliances and network infrastructures. Desired skills include experience in threat analysis, security incident handling, and certifications like CEH, GIAC, CCSP. The ideal candidate will be a self-starter with excellent communication, problem-solving, and troubleshooting abilities, committed to delivering exceptional customer service. You should be comfortable working in a 24x7 rotational shift environment and have a willingness to learn and adapt to new technologies. As part of the Versa Networks team, you will enjoy a competitive compensation package, quality of life benefits, and the opportunity to work in a collaborative and inspiring environment with skilled and passionate colleagues. If you are a team player with a can-do attitude, strong communication skills, and a proactive approach to problem-solving, we invite you to join our dynamic organization and contribute to our success in providing innovative networking solutions.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Senior Associate Information Security Analyst at NTT DATA, you will be a developing subject matter expert responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks and maintaining security standards. Your role involves monitoring the organization's computer networks, installing security software, and documenting any security issues or breaches found. You will be responsible for monitoring security alerts and events, investigating potential threats, and escalating incidents as necessary. Additionally, you will assist in implementing and monitoring security controls, performing vulnerability assessments, and supporting the incident response team in investigating security incidents. Your role will also involve ensuring compliance with industry standards such as GDPR and ISO 27001, installing security measures, documenting security breaches, and performing penetration testing. As a Senior Associate Information Security Analyst, you will collaborate with cross-functional teams to integrate security measures into the organization's processes and projects. You will also contribute to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintaining accurate records of security incidents and actions taken for reporting and audit purposes will be part of your responsibilities. To excel in this role, you should possess good communication skills, analytical thinking, and problem-solving skills. You should have a good understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts, as well as security frameworks and regulations. Academic qualifications such as a Bachelor's degree in information security or related field, along with security certifications like CompTIA Security+, CISSP, or CISM, are advantageous. This is an on-site working position at NTT DATA, a company committed to diversity and inclusion. Join us in making a difference for our clients and society while growing your skills and expertise in information security.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
We are looking for a Remote Tech Support Engineer to assist US clients with antivirus setup, subscription renewals, and virus threat removals. Your key responsibilities will include assisting with the installation, renewal, and configuration of antivirus software, troubleshooting issues related to virus and malware detection, and promoting security upgrades whenever possible. To be successful in this role, you should have experience with antivirus software such as Norton, McAfee, and Bitdefender, strong proficiency in English, and the ability to guide customers through troubleshooting steps remotely. This is a full-time, permanent position based in Mohali, India with night shift hours.,
Posted 2 weeks ago
6.0 - 23.0 years
0 Lacs
karnataka
On-site
As the Operations Manager for Customer Support at UnifyCX, you will play a crucial role in overseeing the day-to-day operations to ensure top-quality service delivery. Your responsibilities will include managing and mentoring customer support teams, monitoring performance metrics, optimizing processes, and enhancing customer satisfaction levels. You will lead and guide the customer support teams to meet or exceed SLA targets, maintaining optimal workload distribution across shifts. Additionally, you will oversee escalation processes and ensure timely resolution of complex customer issues. Setting and tracking KPIs for productivity, quality, and customer satisfaction will be a key aspect of your role. Conducting regular performance reviews, coaching sessions, and ensuring adherence to quality standards and compliance requirements will also be part of your responsibilities. Identifying gaps in workflows, implementing process improvements, and collaborating with cross-functional teams for operational streamlining will be essential. You will be required to implement automation tools and reporting dashboards to drive efficiency within the operations. In terms of customer experience, you will drive initiatives for first-contact resolution and handle priority escalations with professionalism. Collecting and analyzing customer feedback to influence product and service enhancements will also be a part of your role. Preparing operational reports, tracking trends, and providing actionable insights to senior management for operational efficiency and customer experience improvement will be crucial. Your ability to interpret data and use it to drive performance improvements will be highly valued. To be successful in this role, you should have a minimum of 5-7 years of experience in customer support operations, with at least 2-3 years in a managerial role, preferably in a BPO/SaaS environment. Strong leadership, communication, technical proficiency, analytical ability, and adaptability skills are essential for this position. Desired skills include experience in managing hybrid support channels, knowledge of VPNs, antivirus software, and ITIL processes, as well as proficiency in tools like Zendesk, Freshdesk, or similar platforms. Willingness to work rotational shifts in a 24/7 environment is also a requirement for this role.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to customers. Your main duties will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be required to analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. Additionally, you must maintain proactive communication with customers, keeping them informed and exhibiting a professional and courteous demeanor at all times. To excel in this role, you must develop a deep understanding of the product or service offerings to provide accurate and relevant support. It is essential to stay updated on product changes, updates, and new features to deliver high-quality assistance consistently. In cases of complex technical issues, you will be responsible for escalating them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also a crucial part of your role. Furthermore, you will gather feedback from customers regarding their experiences with the service provided. Collaboration with cross-functional teams, including logistics, to ensure defective or unused goods parts are returned immediately after the call is essential. You should also be able to check environmental parameters such as earthing for the proper functioning of the product. As a qualified candidate, you should possess a Diploma/Degree and have 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms and associated root causes, hardware installation, troubleshooting, and maintenance is required. Additionally, proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, is essential. Familiarity with antivirus software, firewalls, and security best practices is also beneficial for this role.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
You are a skilled and proactive IT Executive (Hardware & Networking) responsible for maintaining, troubleshooting, and supporting the company's IT infrastructure. This includes desktops, laptops, printers, LAN/WAN networks, and related hardware. Your role involves hands-on experience in hardware maintenance and network administration. Your key responsibilities include installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment. You will diagnose and troubleshoot hardware, software, and networking issues, as well as set up and manage LAN, WAN, Wi-Fi networks to ensure network security and uptime. Providing technical support to users for hardware, software, and networking problems is also a crucial aspect of your job. Furthermore, you will be responsible for maintaining an inventory of IT assets, conducting regular audits, installing and updating antivirus software, ensuring data protection, and performing regular system backups and recovery procedures. Coordinating with vendors for IT equipment procurement and AMC services, as well as ensuring timely updates of operating systems and software patches, are also part of your duties. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, life insurance, paid sick time, and Provident Fund. The work schedule comprises day shifts on fixed days with weekend availability required. The work location is in person.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
hyderabad, telangana
On-site
As a Technical Support Specialist at Diebold Nixdorf, you will play a crucial role in providing day-to-day technical support to employees and end users for infrastructure, internal systems, and desktop hardware and software. Your responsibilities will include addressing and resolving failures, problems, and inquiries related to workstations, laptops, websites, software, peripherals, telephony, mobile devices, and other equipment to ensure optimal operation and business continuity. You will be expected to gain familiarity with Helpdesk and related IT and technical support concepts, practices, and methodologies. With guidance, you will perform a range of routine support duties such as assisting with the provision of first-line user support, supporting the use of remote access tools and services, troubleshooting hardware, software, and connectivity issues, installing basic hardware and software, and assisting with the installation and update of anti-virus software. Additionally, you will be responsible for gathering and recording system inventory data, escalating complex problems to a higher level of expertise within the organization, and keeping customers updated on ticket status to ensure timely resolution. To qualify for this role, you should have a diploma or equivalent work experience, along with a minimum of 0-2 years of relevant experience in Helpdesk Support or an equivalent combination of education and experience. Proficiency in business English skills, both written and spoken, is essential for effective communication in this role. At Diebold Nixdorf, you will have the opportunity to work with some of the brightest minds in the industry, leveraging technology and innovation to drive business transformation. With a global team of over 23,000 talented individuals in more than 130 countries, we are committed to delivering personalized, secure consumer experiences that connect people to commerce. Our culture is defined by values such as collaboration, decisiveness, urgency, willingness to change, and accountability. Please note that Diebold Nixdorf does not accept agency resumes, and we kindly request that recruitment agencies refrain from forwarding resumes to our jobs alias or Diebold Nixdorf employees. We are a global company operating in multiple locations and entities, and we strive to find the best solutions for our candidates, with a list of our operating entities available on our website. Join us at Diebold Nixdorf and be a part of a team that is shaping the future of commerce through technology, innovation, and collaboration.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
nellore, andhra pradesh
On-site
As a Deputy Manager / Senior Executive at Premier Energies, you will have exciting opportunities in the IT department at Fabcity and Maheswaram. Join our growing team and contribute to our mission of driving clean energy innovation and fostering a people-first culture. You should have a minimum of 4 years of experience in the Manufacturing sector, preferably in large organizations for the position of Senior Executive/Executive. For the Deputy Manager role, a minimum of 8+ years of experience in the Manufacturing sector is required. Your qualifications should include UG/Diploma in Computer Science, engineering, or a relevant field. Having certifications such as CompTIA A+, Microsoft Certified IT Professional, or networking (CCNA/CCNP) will be advantageous. Key Skills required for this role include: - Proven knowledge in PC hardware assembling, installation & setup - Installation, configuration, and maintenance of Windows server operating systems (e.g., Windows Server 2016/2019/2022, Active Directory, IIS, FTP) - Good understanding of networking concepts, routing, switching - Cisco protocols, and services (TCP/IP, DNS, DHCP, VPN, firewalls) - Troubleshooting and resolving server-related issues, system failures, network connectivity problems, and software conflicts - Collaboration with IT team members, providing guidance and support as necessary to foster an efficient work environment - Implementation and management of security measures, user authentication, group policies, firewalls, and antivirus software - Management of user accounts, permissions, and access controls in Active Directory - Configuration and maintenance of server hardware and software components, network interfaces, storage devices, and backup solutions - Keeping abreast of industry trends and advancements in Windows server technologies to recommend and implement best practices and improvements - Experience with Zebra/TESC printers - Strong expertise in virtualization technologies like Hyper-V or VMware for managing virtualized server environments - In-depth knowledge of Windows Server operating systems, Active Directory, Group Policy, and related services - Experience in Palo Alto Networks, Cisco technology, and Fortinet Firewall Join Premier Energies and be a part of our commitment to quality, sustainability, and clean energy solutions.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
vadodara, gujarat
On-site
As an Engineer - Networks at Rockwell Automation, you will play a crucial role as the lead technical advisor for large-scale, multi-site global projects that aim to deploy network solutions. Your responsibilities will involve collaborating with both internal and external stakeholders to facilitate the deployment and rollout of network infrastructure and security-related initiatives. The primary focus will be on promoting a Connected Enterprise by establishing connections for the Industrial Internet of Things at our main global customer facilities. You will be expected to have hands-on experience in assessing, designing, and implementing network infrastructure across various environments, including process automation, discrete controls, and automated manufacturing processes and equipment. Your expertise in designing and deploying network infrastructure, such as switches, routers, and firewalls, within an Industrial Network will be essential for the successful execution of projects. Additionally, a solid understanding of industry standards, including ISA, ANSI, NEMA, NERC, IDC, NEC, and NIST standards, will be advantageous, with a specific emphasis on NIST 800-82, NERC-CIP, and IEC-62443 standards. Your technical skills should encompass proficiency in PLC, Networking, and SCADA design/programming, including data extraction and analysis. You should also be well-versed in various Ethernet protocols, particularly EtherNet/IP, and possess the ability to handle multiple projects and interactions with diverse global teams, clients, and vendors. Familiarity with networking and security concepts, practices, and procedures, as well as experience in developing solutions in a virtual environment, will be beneficial for this role. In terms of qualifications, a Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or Information Technology, or a related technology-driven degree is required. Alternatively, candidates without a degree should have a minimum of 8 years of experience in Network Designing & Implementation Virtualization and Industrial Security Controls. A minimum of 8 years of hands-on experience configuring IT/OT network infrastructure equipment, along with a deep understanding of Ethernet/IP and CIP protocol, is essential. Moreover, you should have prior experience working within a large, diverse global team on full project life-cycle implementations. The role may involve travel requirements of 50% to 60%, including both domestic and international trips. Legal authorization to work in the country of residence is mandatory. Preferred qualifications include 5+ years of experience in Industrial Networking, a recognized Network Certification (such as CCNA Industrial, CCNA/CCNP/CCIE Routing and Switching/Wireless, VCA, VCP, Cisco INS, GICSP), and a willingness to contribute as an individual contributor. As part of Rockwell Automation, you will have the opportunity to collaborate with and learn from colleagues in a complex, global organization. You can expect a creative working environment, a competitive compensation package, excellent benefits, and support for your professional development. The company also provides Corporate Social Responsibility opportunities and access to a 24/7 employee assistance program. Rockwell Automation's hybrid policy requires employees to work at a Rockwell location at least on Mondays, Tuesdays, and Thursdays unless there are business obligations that require them to be out of the office. Join us in our mission to help the world's manufacturers be more productive, sustainable, and agile. We look forward to welcoming individuals who are passionate about making a positive impact through their work.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Technical Support Specialist, you will play a crucial role in providing timely and effective technical assistance to customers. Your responsibilities will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be responsible for analyzing customer problems, diagnosing root causes, and implementing solutions to resolve issues promptly. It is essential to keep customers proactively informed and maintain a professional and courteous demeanor during all interactions. Developing a deep understanding of the product or service offerings is crucial for providing accurate and relevant support. You must stay updated on product changes, updates, and new features to deliver high-quality assistance to customers. In cases of complex technical issues, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your role. Feedback collection from customers regarding their service experiences will be essential for continuous improvement. Collaboration with cross-functional teams, including logistics, to ensure defective or unused goods parts are returned immediately after the call is required. You should also be able to check environmental parameters such as earthing for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms, associated root causes, hardware installation, troubleshooting, and maintenance is essential. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, are required. Additionally, familiarity with antivirus software, firewalls, and security best practices is beneficial for this role.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
The job requires a qualified individual with an MCA degree to provide technical support to end-users for hardware, software, and network issues. You will be responsible for installing, configuring, and maintaining computer systems, servers, and peripherals. Troubleshooting and resolving hardware, software, and connectivity problems will be part of your daily tasks. In this role, you will manage user accounts, permissions, and data backups to ensure data security. Implementing antivirus software and monitoring system health will be crucial to maintain data security. Regular maintenance, updates, and system upgrades will also fall under your responsibilities. Supporting network configurations, including routers, switches, and Wi-Fi, will be essential to ensure smooth operations. Documenting IT issues, solutions, and procedures for future reference is also a key aspect of the job. Collaboration with other departments to address technical requirements and maintaining IT asset inventory to ensure operational equipment will be part of your routine. This is a full-time, permanent position with benefits such as Provident Fund. The work shift is during the day, and the ideal candidate should have a total of 3 years of work experience. The work location is in person.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ludhiana, punjab
On-site
You will be responsible for delivering high-quality cybersecurity training sessions to individuals at various skill levels. Your role will involve preparing and presenting training materials, conducting hands-on labs, and providing ongoing support to ensure the success of our cybersecurity training programs. Key Responsibilities: - Develop, design, and deliver engaging cybersecurity training programs on various topics including network security, threat analysis, ethical hacking, risk management, data protection, and compliance. - Conduct theoretical and hands-on sessions using real-world examples and case studies to reinforce key concepts. - Evaluate the effectiveness of training programs and make improvements based on feedback. - Stay updated with the latest trends, threats, and best practices in the cybersecurity field to ensure training content is current. - Provide guidance and mentoring to participants, answering questions and offering solutions to cybersecurity challenges. - Develop training materials such as presentations, manuals, and lab exercises. - Administer exams or certifications to assess participants" understanding of the material. - Customize training solutions based on client or organizational needs. - Assist in creating documentation and resources for post-training reference. Qualifications: - Proven experience as a Cybersecurity professional with hands-on experience. - In-depth knowledge of cybersecurity principles, threat vectors, firewalls, encryption, vulnerability assessments, and incident response. - Relevant cybersecurity certifications such as CISSP, CEH, CISM, CompTIA Security+, or similar. - Prior experience in teaching or training, with the ability to explain complex technical concepts in an accessible manner. - Strong communication and presentation skills, with the ability to engage and motivate participants. - Ability to design and develop comprehensive training curricula. - Familiarity with various cybersecurity tools and technologies such as SIEM, penetration testing tools, firewalls, and antivirus software. - Experience with online learning platforms and delivering virtual training is a plus. - Strong problem-solving abilities and the capability to adapt to new challenges. Preferred Qualifications: - Bachelor's degree in Cybersecurity, Information Technology, or a related field. - Experience in corporate or enterprise-level cybersecurity training. - Knowledge of regulatory frameworks (e.g., GDPR, HIPAA, NIST) and compliance standards. - Experience with security certifications like CompTIA Network+, Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). This is a full-time, permanent position with a day shift schedule at an in-person work location.,
Posted 1 month ago
1.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an IT Hardware Sales Executive at COMnet Solutions (Global), you will play a crucial role in managing the sales of various IT hardware products to both B2B and B2C clients. Your responsibilities will include identifying new business opportunities, building strong client relationships, meeting sales targets, and collaborating with internal teams to ensure smooth operations. With your expertise in the IT hardware market and excellent communication skills, you will contribute to the company's mission of helping clients reduce TCO and achieve their desired ROI. Your key responsibilities will involve managing the sales of IT hardware products such as laptops, desktops, printers, networking equipment, and security solutions. You will be expected to identify and develop new business opportunities through various lead generation activities like cold calling, networking, and market research. Building and maintaining strong relationships with clients will be essential to ensure customer satisfaction and repeat business. Additionally, your role will require you to understand customer needs and provide appropriate hardware solutions based on your product knowledge. To excel in this position, you should have experience in selling branded hardware such as HP, Dell, Lenovo, or Cisco, along with 1-6 years of experience in IT hardware sales or related fields. Your ability to work independently with minimal supervision and your strong knowledge of antivirus software, cybersecurity solutions, desktop sales, infrastructure sales, laptop sales, networking products, printer sales, security sales, and solution sales will be key assets in this role. Effective communication skills will enable you to interact with customers and collaborate with internal teams, while your proficiency in CRM software and the Microsoft Office Suite will support your sales operations. If you are a self-motivated, goal-oriented individual with a Bachelor's degree in Business, IT, or a related field, and a proven track record in IT hardware sales, we encourage you to apply for this exciting opportunity at COMnet Solutions (Global). Join us in our mission to exceed client expectations and drive growth through innovative IT infrastructure solutions.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
siliguri, west bengal
On-site
As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to customers. Your main duties will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backup, and conducting recovery processes. You will also be required to analyze customer problems, diagnose root causes, and implement solutions promptly to resolve issues. Maintaining a professional and courteous demeanor in all customer communications is essential, along with keeping customers proactively informed about the progress of issue resolution. Developing a deep understanding of the product or service offerings is crucial to providing accurate and relevant support. It is important to stay updated on product changes, updates, and new features to better assist customers. In situations where technical issues are complex, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your responsibilities. Additionally, you will be responsible for gathering feedback from customers regarding their experiences with the service provided. Collaboration with cross-functional teams, including logistics, is essential to ensure defective or unused parts are returned promptly after the call. You should also be able to check environmental parameters such as earthling for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms and associated root causes, hardware installation, troubleshooting, and maintenance is required. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, is essential. Knowledge of antivirus software, firewalls, and security best practices will be beneficial in this role.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Principal Information Security Analyst at NTT DATA, you will play a crucial role in influencing and leading the implementation of the information security strategy. Your expertise will be instrumental in aligning security measures with business goals and industry best practices. You will act as a consultant in designing and implementing security systems to safeguard the organization's computer networks from cyber threats and maintaining security standards. Additionally, you will provide guidance to junior team members and contribute high-level insights on industry best practices. Your responsibilities will include monitoring security alerts, investigating potential threats, implementing security controls, conducting vulnerability assessments, supporting incident response efforts, ensuring compliance with industry standards, and developing best practices for IT security. You will also be involved in installing and operating security software, performing penetration testing, and staying updated on security trends and standards. Collaboration with cross-functional teams and contributing to security awareness initiatives will be essential aspects of your role. To excel in this position, you should possess excellent communication skills, analytical thinking, problem-solving abilities, leadership qualities, and a strong understanding of network security concepts. Proficiency in firewalls, proxies, SIEM, antivirus, patch management, MAC and OS, security frameworks, network architecture, and system protocols is crucial. Strong analytical skills, the ability to work independently and collaboratively in a fast-paced environment are also key requirements. Academic qualifications such as a Bachelor's or Master's degree in information security, cybersecurity, computer science, or related fields are preferred. Security certifications like CompTIA Security+, CISSP, or CISM are advantageous. You should have significant experience in information security, cybersecurity, global IT organizations, network penetration testing, security assessment, and mentoring junior team members. NTT DATA is a trusted global innovator providing business and technology services to Fortune Global 100 companies. With a commitment to innovation, optimization, and transformation, NTT DATA invests in research and development to support organizations in navigating the digital future confidently. As an Equal Opportunity Employer, NTT DATA offers a hybrid working environment and values diversity, inclusion, and employee growth.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
About the Company: People Prime is a 12+ years old recruiting company offering innovative IT solutions to Fortune 500 companies. Our comprehensive suite of services includes IT Consulting & Implementation, Staff Augmentation (T&M). About the Role: We are seeking a motivated and enthusiastic Junior System Administrator, an ideal entry-level opportunity for recent graduates or early-career IT professionals passionate about infrastructure and support. Job Title: IT Support Educational Qualifications: Any Qualification Experience: Entry Level Eligible Graduation Years: 2023, 2024 Interview Mode: Face-to-Face Location: Hyderabad, Telangana Work Mode: On-site (Work from Office) Responsibilities: - Install, configure, and maintain Windows/Linux, desktops, and networking equipment (routers, switches, firewalls) - Monitor system performance, logs, and alerts, responding to issues proactively - Manage user accounts, permissions, Active Directory, and group policies - Assist with patching, backups, disaster recovery drills, and basic troubleshooting - Set up antivirus software, network printers, and routine software deployments - Document system configurations, procedures, and resolutions for team reference - Outlook Configurations and backups & Troubleshoot,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Principal Information Security Analyst at NTT DATA, you will be a highly skilled and advanced subject matter expert responsible for influencing and leading the implementation of the information security strategy. You will align it with business goals and industry best practices. Your role will involve acting as a consultant in the design and implementation of security systems to protect the organization's computer networks from cyber-attacks. Additionally, you will set and maintain security standards, contributing to maintaining a secure and compliant environment. You will also be responsible for coaching and mentoring junior resources within the team and providing high-level insights of industry best practices. Your key responsibilities will include monitoring security alerts and events from various sources, investigating potential threats, and escalating incidents as necessary. You will assist in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Conducting regular vulnerability assessments, analyzing scan results, and prioritizing and remediating identified vulnerabilities will also be part of your role. You will support the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Furthermore, you will ensure compliance with industry standards such as GDPR and ISO 27001 by conducting assessments and implementing necessary controls. Installing security measures, operating software to protect systems and information infrastructure, documenting security breaches, and assessing the damage they cause are also essential aspects of your role. You will collaborate with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. To thrive in this role, you will need to have excellent communication skills to convey technical information effectively to non-technical stakeholders. Strong analytical thinking and problem-solving skills are crucial to prevent hacking on the network. Leadership skills to identify and evaluate potential risks, as well as the ability to work both independently and collaboratively in a fast-paced environment, are also required. Proficiency in understanding firewalls, proxies, SIEM, antivirus, and IDPS concepts, as well as familiarity with security frameworks, standards, and regulations, is essential. Academic qualifications and certifications required for this role include a Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related field. A Master's degree or equivalent is advantageous. Security certifications such as CompTIA Security+, CISSP, or CISM are also beneficial. Significant demonstrated experience in information security or cybersecurity, working in a global IT organization, computer network penetration testing, security assessment, and vulnerability scanning tools, as well as coaching and mentoring junior team members, are necessary for this position.,
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Security Software Engineer at Versa SASE, you will play a crucial role in the architecture, design, and qualification of network security services including ATP, Secure Web Gateway (SWG), Forward and Reverse Proxy, CASB, DLP, Remote Browser Isolation (RBI), User and Entity Behavior Analysis (UEBA), and Sensitive Data Obfuscation. Your main responsibilities will revolve around automation and manual testing of the Versa SASE platform. To qualify for this role, you must hold a bachelor's degree in Computer Science or a related field. We are looking for a team player with a can-do attitude who can work both independently and collaboratively in a startup environment. Strong communication skills are essential as you will be liaising with cross-functional groups. Additionally, you should possess excellent skills in large-scale software design and development. The ideal candidate will have 1 to 5 years of hands-on experience in the field. Your day-to-day responsibilities will include participating in HLD/LLD reviews, assessing requirements from PLM, writing test plans for new and regression features, executing QA cycles, and automating assigned features. You will also be involved in scale and performance testing, collaborating with customers to address complex problems, and assisting in resolving customer issues to ensure high levels of customer satisfaction. Key skills for this role include proficiency in developing test automation frameworks and test suites using Python, validation experience across different networking stack layers (Layer3 through Layer7), working knowledge of data plane and control-plane operations, and familiarity with NGFW features such as IDS/IPS, URL Filtering, IP Filtering, DNS Filtering, and more. Experience with various security technologies like Identity Proxy, Application Reverse Proxy, CASB, DLP, Malware Sandbox, UEBA, and RBI is highly desirable. You should also have a solid understanding of ZTNA, SWG, and different application protocols like HTTP, HTTPS, SMTP, and TLS. Proficiency in protocol analysis using network traces (PCAPs), hands-on experience in a Linux environment, and familiarity with traffic generator tools like IxLoad, BPS, Spirent, and Trex for L2 to L7 traffic profiles will be beneficial for this role.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for providing technical support for desktop, mail client, and MS Office products. You will assist users in accessing procured and in-house applications, and provide them with FAQs based on call trends. Troubleshooting desktop operating system problems and desktop procured and in-house application problems will be a part of your daily tasks. You will also be involved in installing/configuring desktop operating systems and applications, as well as configuring and updating antivirus software. Additionally, you will be expected to resolve any hardware and paper jam issues with printers, and coordinate with hardware support teams to address any hardware failures in the printers. Your responsibilities will also include resolving any issues related to print services due to viruses in the network. This is a full-time position with a day shift schedule from Monday to Friday. Weekend availability may be required, and the work location is in person.,
Posted 2 months ago
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