Design Manager

Role Overview:

We’re seeking a highly driven Design Manager to lead Dentalkart’s end-to-end product design across web, mobile app, and internal tools. You will work closely with product managers, developers, QA, and business stakeholders to craft seamless, fast, and scalable experiences across customer journeys—from product discovery to checkout to post-purchase.

Key Responsibilities:

Design Strategy & Execution

• Own and evolve the design system across Dentalkart’s web and app platforms (React Native & Next.js) .
• Define design principles aligned with brand, conversion, and usability.
• Translate product briefs, BRDs, and CX pain points into clean, intuitive flows Drive a mobile-first approach while maintaining strong desktop UX parity.

Team & Process Leadership

• Lead and mentor a team of

  UI/UX designers

  (both in-house and contract).
• Plan and run

  weekly design sprints

  , aligned with Agile workflows (Jira & Confluence).
• Review all critical designs before development handoff; ensure proper

  annotations, specifications

  , and

  developer readiness

  .
• Foster a culture of

  continuous improvement, collaboration

  , and

  design excellence

Cross-functional Collaboration

• Work closely with

  Product Owners, Engineering, QA

  , and

  Business Operations

  to ensure design integrity throughout the product lifecycle.
• Participate in

  sprint planning, UAT (User Acceptance Testing)

  , and

  design QA

  for weekly app releases and web deployments.
• Collaborate with stakeholders to

  gather feedback, align goals

  , and refine features post-launch.

Customer-Centric Design

• Lead

  user research, A/B testing

  , and

  usability studies

  in collaboration with internal stakeholders and end-users (dentists).
• Continuously analyze

  heatmaps, GA4, Clarity, and MoEngage

  data to inform iterative design improvements.
• Advocate for

  micro-interactions, performance optimization

  , and reducing friction across the user journey.

Requirements:

• 5–8 years of experience in UI/UX with at least 3 years in a lead/managerial role.
• Proven work in eCommerce / transactional platforms (D2C/B2B preferred).
• Proficiency in Figma, prototyping tools.
• Strong portfolio showing live work on web/mobile design systems and flows.
• Experience collaborating with cross-functional agile teams.
• Excellent communication, prioritization, and team leadership skills.
• Understanding of performance implications of design (speed, mobile rendering, accessibility, etc.)