Job
Description
ABOUT THE DEPARTMENT: Risk Management -Risk Monitoring and Control Unit (RMCU) lays down the defined procedures to identify, detect, Investigate and report fraud and misconduct incidents RMCU play role in to implement practices to support culture of non tolerance towards fraud and misconduct risk in organisation and also develops plans for to control and reduce fraud PURPOSE OF THE JOB: Implement and manage fraud control measures through thorough investigations, ensuring uncompromised quality while tackling financial and non-financial fraud. The role involves proactive risk identification, fraud pattern analysis, and mitigation strategies to safeguard organizational integrity. Key responsibilities include conducting investigations, enforcing disciplinary actions, managing stakeholders across multiple regions, executing surprise checks, and leading awareness initiatives. Emphasis is on minimizing financial loss and reputational risks while collaborating with critical functions for fraud prevention. Continuous adaptation to evolving fraud trends and technological advancements is essential to ensure resilience against emerging threats. The goal is a robust, secure, and fraud-resistant organization. DUTIES & RESPONSIBILITIES: Conduct fraud investigations within the specified Turnaround Time (TAT) to ensure timely resolution. Organize and lead risk awareness sessions and implement various awareness initiatives to enhance fraud prevention measures. Identify and address process gaps observed during investigations, recommending improvements to strengthen internal controls. Proactively recognize fraud trends within the region/zone and generate self-identified referral cases for further investigation. Manage and engage stakeholders effectively, ensuring seamless communication and collaboration across departments. Conduct branch visits and surprise audits to assess compliance and detect potential fraud risks. Collaborate with critical functions such as risk management, compliance, and legal teams to fortify fraud control strategies. Demonstrate strong communication skills both written and verbal to convey findings, recommendations, and preventive measures clearly and persuasively. Qualification & Skills: Bachelors degree in Accounting, Finance, Business Administration, or related field; relevant certifications (e.g., Certified Fraud Examiner (CFE), CFCS are preferred Atleast 3-5 years of relevant experience in fraud control, strategic initiatives, and investigation within a Life/General insurance is preferred Strong knowledge of risk management frameworks, anti-fraud controls, and forensic investigation methodologies Strong understanding of industry trends, regulations, and best practices Excellent analytical, communication, leadership skills with expertise in OSINT tool Proficiency with data analytics tools - Microsoft Office Suite Strong communication skills with the ability to prepare clear, concise reports and present findings to senior management.
