Posted:3 hours ago|
Platform:
Work from Office
Full Time
We are looking for a skilled professional to fill the role of Deputy General Manager - Delivery with our company, Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have a strong background in CRM/ IT Enabled Services/BPO and 13-17 years of experience. Roles and Responsibility Manage and oversee the delivery team to ensure efficient operations and high-quality results. Develop and implement strategies to improve service quality and customer satisfaction. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex issues related to service delivery. Lead and motivate a team of professionals to meet their goals. Monitor and control expenses to ensure cost-effectiveness. Job Proven experience in managing large-scale projects and teams. Strong knowledge of CRM/ IT Enabled Services/BPO industry trends and best practices. Excellent leadership and communication skills. Ability to work under pressure and meet deadlines. Strong problem-solving and analytical skills. Experience in managing budgets and resources.
Omega Healthcare
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