Deputy General Manager

Job Summary & Expectations -

This role is responsible for achieving sales targets of company’s services within a defined geographic area/ service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities.

Responsibilities –

• Achieve SalesTargets :

• Directly responsible for the sales target achievement in Biologics for the assigned territory in US.
• Responsible for detailed and accurate salesforecasting, building pipeline & budgeting for overall territory / services
• Represent the company at conferences, tradefairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship building
• Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business.
• Analyze customer requirements and check suitability of Aragen’s offerings & then pitch for sale
• Create and deliver powerful presentations, tailoring communication based on client with a view to win the business
• Have informed interactions with key client contacts.

• Will require to travel to US at least once per quarter, for minimum 2 weeks

• Pipeline Building -

• Responsible foraccurate sales forecasting for the territory assigned & building pipeline
• Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed

• Efficiently managesales operations:

• Develop (alongwith manager) & execute territory planto achieve salesgoals
• Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.)internally to ensure achievement of sales objectives
• Take regularfeedback from clientsand monitor customer satisfaction
• On-time updating of Salesforce.com(SF) tool /any other onlinetools and complying withother reporting/ MISnorms
• Ensure costeffective/ optimal financial budget management withrespect to travel,stay, conferences, dining, etc
• Responsible for collections as per agreements/ contracts / company norms

• Client Relationship

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• Responsible for client engagement
• Cultivate effective business relationships withkey decision makersof customers/ clients
• Manage customer expectations and contribute to a high levelof customer satisfaction.
• Ensure proactive client communication as maybe required
• Travel for in-person meetings with customers and partners and to developkey relationships.
• Explore new engagement/relationship with clients on a continuous basis

• Ensure highmorale and skill development of self and team (if any)

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• Inculcate culture of collaboration with other team members
• Nominate self for trainings based on the needs identified by self/supervisor
• Continuously update self on industry, market trends/ area of work

Academic Qualifications -

Master’s Degree in Life sciences education would be useful (biology, biotech, microbiology etc.).

Required Experience

6 + years of Business Development experience in CDMO, Biologics with experience selling biologics services (Ab, CMC etc.)