Deputy Area Manager - PLCS - Growth, PLCS - Growth - S&W, Sales

2 - 3 years

0 Lacs

Posted:1 week ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Description

    PLCS - GrowthKolhapur
    Posted On
    08 Aug 2025
    End Date
    08 Aug 2026
    Required Experience
    2 - 3 Years

BASIC SECTION

Job Level

GB03

Job Title

Deputy Area Manager - PLCS - Growth, PLCS - Growth - S&W, Sales

Job Location

Country

India

State

MAHARASHTRA

Region

West

City

Kolhapur

Location Name

Kolhapur

Tier

Tier 2

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties and Responsibilities

1) Responsible for sales activities through call-center for Banking / non-banking products 2) Campaign management for call-centre. 3) Data Management & Vendor management. 4) Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS 5) COA management 6) Conceptualize and develop promotional campaigns for all the channels 7) Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed. 8) Measure productivity and implement training measures to bridge the gap to achieve required productivity 9) Initiate and lead various process enhancement and system development projects for both the channels 10) Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost 11) Monitoring performance and suggest corrective action for:
  • Key business metrics

  • Product and portfolio performance

  • Employee – Call Centre teams productivity

  • Compliance, policies, guidelines & processes

  • 12) Resolve all customer escalation and queries related to both the channels Systems Understanding & Data Analysis: 13) Understanding of CRM & lending system - Salesforce.com / UNICA 14) Understanding of campaign management in Dialer 15) Data extraction from various sources like UNICA / Salesforce and analysis in congruence with the business requirements 16) Tracking all important matrix of business on regular basis 17) Initiate request and coordinate with IT & COE for any new requirement related to system enhancement 18) Need to have excellent excel and PowerPoint skills

    Required Qualifications and Experience

    1) Responsible for sales activities through call-center for Banking / non-banking products 2) Campaign management for call-centre. 3) Data Management & Vendor management. 4) Managing growth and profitability of Personal Loan &Telebinding Channel in PLCS 5) COA management 6) Conceptualize and develop promotional campaigns for all the channels 7) Drive call centre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed. 8) Measure productivity and implement training measures to bridge the gap to achieve required productivity 9) Initiate and lead various process enhancement and system development projects for both the channels 10) Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost 11) Monitoring performance and suggest corrective action for:
  • Key business metrics

  • Product and portfolio performance

  • Employee – Call Centre teams productivity

  • Compliance, policies, guidelines & processes

  • 12) Resolve all customer escalation and queries related to both the channels Systems Understanding & Data Analysis: 13) Understanding of CRM & lending system - Salesforce.com / UNICA 14) Understanding of campaign management in Dialer 15) Data extraction from various sources like UNICA / Salesforce and analysis in congruence with the business requirements 16) Tracking all important matrix of business on regular basis 17) Initiate request and coordinate with IT & COE for any new requirement related to system enhancement 18) Need to have excellent excel and PowerPoint skills

    Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now

    RecommendedJobs for You