Delivery Manager

Reference 25000PMD

Responsibilities

Manager within GSCI/GBI/GTP/GFL/OCO team is responsible for:Manage the relationship with the onshore partners and all stakeholdersProvide support to prepare for governance with global stakeholders.Contribute to data gathering, data summarization and presentation.Work with stakeholders to get the right information, with quality and on timeTransparent and effective communication within the team (monthly meetings about performance versus overall objectives, announcement of changes at the company level, etc.)Effective and timely communication with peers and supervisors on all operational and work related topicsMotivate and keep the morale of the team at its required levelActive participation in the recruitment processAble to analyze data to produce meaningful insights.

MAIN ACCOUNTABILITIES:

• People engagement
• Automation & Project management
• Effective team management:
• Continuous Improvement
• Stakeholders management & Reporting
• Managing Data integrity
• Managing Risk & Resilience
• Managing Client Centricity and Impacts on client
• Fostering Team spirit
• Attrition: Keep attrition below 20% (based on 3 key pillars: motivation, team
• spirit, transparent communication)
• Participate and motivate the team to participate on CSR activities and
• contribute to SG values
• Regularly reinforcing the “tone from the top” message by communicating the company’s culture and conduct values and expectations to all employees
  

COMPETENCIES:

• Teamwork
• Rigor
• Customer centricity
• Analysis capacity
• Sharing knowledge
• French language proficiency / expertise
• Knowledge of the means of payment and Société Générale IT tools would be appreciated but does not constitute a prerequisite
  

Prior Work Experience

• Relevant experience
  

EDUCATION

• Graduate / Post Graduate from a reputed institute / university
  

Required

Profile required

PRIOR WORK EXPERIENCE

• Relevant experience
  

EDUCATION

• Graduate / Post Graduate from a reputed institute / university
  

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and acting are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Diversity and Inclusion

We are an

equal opportunities employer

and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and

promoting all talents

, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.