Posted:19 hours ago|
Platform:
On-site
Part Time
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written English skills.
Prior experience of working in an ops leader role of a business to business collections / order to cash process.
Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders in past role.
Prior experience of managing serveral client owners and deliver operatonal delight. Managing the client Relationship end to end.
Team Handling, Training and Motivation
Employee assessment and channelizing the workflow
Escalation and resolution handling
Monitor performance & drive internal reviews with team
Desired Candidate Profile
Tata Consultancy Services
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