Delivery Manager I

15 - 25 Years
1 Opening
Kochi, Trivandrum

Job Title: Program Delivery Manager

Job Summary:
Responsible for delivering large, complex programs within budget and schedule for a portfolio valued. Ensures adherence to delivery standards, drives governance, and manages cross-functional teams to achieve business outcomes and customer satisfaction.

Key Responsibilities:

• Lead end-to-end delivery of high-value programs, ensuring compliance with defined processes, quality standards, and governance models.

• Manage portfolio P&L ($3–5M) and support annual growth targets of 10–15%.

• Drive adoption of best-in-class delivery frameworks, engineering practices, RACI/RAID, and digital transformation initiatives.

• Engage with key customer stakeholders to ensure alignment, satisfaction, and continuous value delivery.

• Build and manage teams of 60–100 associates; provide mentoring, improve engagement, and strengthen capability development.

• Optimize delivery processes, apply cost levers, and monitor financial performance to improve profitability.

• Identify risks, implement mitigation strategies, and conduct regular reviews to track milestones and ensure on-time execution.

• Participate in SteerCo meetings and present program updates, risks, and recommendations.

Required Skills & Experience:

• Strong program and project management experience in large-scale delivery environments.

• Proven ability to manage P&L, financial planning, pricing models, and commercial strategies.

• Expertise in digital transformation, solution structuring, and customer value realization.

• Strong stakeholder management, communication, and leadership skills.

• Ability to mentor teams, resolve conflicts, and build a culture of innovation and continuous improvement.

• Familiarity with Agile, DevOps, and industry-standard delivery practices.

Performance Metrics:

• Revenue & profitability targets

• Customer satisfaction

• Digital service adoption & value delivered

• Team engagement & development

Scaled Agile Framework,Delivery Management,Project Management